We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Folks Who Work Here Are Trying Hard To Be The Best” 5 of 5 stars
Review of Comfort Inn Chandler

Save Saved
You added Comfort Inn Chandler to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Comfort Inn Chandler
2.5 of 5 Hotel   |   7400 West Boston St., Chandler, AZ 85226 (Formerly Red Roof Inn Chandler)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #5 of 27 hotels in Chandler
Modesto
Top Contributor
299 reviews 299 reviews
58 hotel reviews
Reviews in 106 cities Reviews in 106 cities
184 helpful votes 184 helpful votes
“The Folks Who Work Here Are Trying Hard To Be The Best”
5 of 5 stars Reviewed March 2, 2013

I like patronizing places where the employees truly care whether customers are satisfied. I was asked a number of times if I needed anything and if everything was good. At the front desk, I asked for a good place to take a walk. The clerk took the time and researched the info for me via the internet. I had a problem with my rewards card. The clerk resolved it for me.
At the breakfast buffet, the lady who put out the food asked me if I needed anything when she saw me looking for something. Then the hotel manager walked by and asked each patron in the dining room whether his or her stay was a good one.
The other reviewers have outlined the positive attributes of this property, so I won't restate them. The only problem I had was originally finding the property. My Google map seemed to place the hotel in the northwest quadrant of the Chandler-Interstate 10 interchange. It is located in the southeast quadrant. A friend who met me at the hotel had the same problem finding the property! The entrance road is just west of the What-A-Burger restaurant.
Arizona has high hotel taxes. Although my room rate was $79 and change, I ended up paying over $90 per night for the room. The $2,50 per night "energy tax", added to the state tax and city tax seemed over the top. I don't blame the hotel for this, but they should let the customer know the final room cost at the time the reservation is made. Most hotels only quote the room rate, so I am willing to overlook this surprise for purpose of this review. I presume all of the other hotels in Chandler have a comparable tax structure.
As a suggestion for improvement, I would like to have seen less ripe bananas served. Sliced melon would have also been great! Even so, there was a nice selection of breakfast items, including sausage and cheese omelet.
I would definitely be willing to stay here again.

Room Tip: Because the elevator is somewhat slow, I prefer a room on the 2nd or first floor. Stairs are availa...
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, March 7, 2013
Dear modestotrekkerl,
Thank you for taking the time to write a review of our property. I am very happy to hear that our staff was attentive and took care of all your needs. We are so happy to hear that you enjoyed your stay. We welcome you on your next trip to Comfort INN Chandler, AZ
Best Regards,
Bridgette Bert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

137 people have reviewed this hotel

Traveler rating
    94
    32
    9
    0
    2
See reviews for
37
38
11
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Montreal, Canada
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 2, 2013

We recently stayed at this hotel for 10 nights. The lobby is inviting and beautifully decorated.
The staff at the front desk were very friendly and helpful, Our room was clean, king size bed was very comfortable, bed linens smelled fresh. The breakfast buffet had many choices both hot and cold and staff working there were very pleasant.
If we are ever in this area again we would enjoy staying here.
When we will stay in other hotels, we will compare them to above property.

Room Tip: It helps to read reviews on trip advisor.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, March 7, 2013
Dear Lillian m,
Thank you for writing a review of our property. Our staff takes a lot of pride in their work and I am so excited for your gratitude. We are so happy to hear that you enjoyed your stay. We welcome you on your next trip to Comfort INN Chandler, AZ
Best Regards,
Bridgette Bert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Willow City
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 1, 2013

The staff were helpful and friendly from the front desk to the breakfast attendant. The room was very nice and clean. Extremely good for the price. We've stayed at Comfort Inn's before but could tell the staff and management hold high standards. Would definitely recommend this hotel.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, March 21, 2013
Dear VeronNorthDakota
Thank you so much for your review. We very much appreciate your comments about our hotel. We thank you for the recommendation and hope to see you next time on your trip through Chandler at the Chandler Comfort INN
Best Regards,
Bridgette Bert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2013

Arrived late one night and needed a place to stay for two days - what a pleasant surprise! My husband and I stayed at the Comfort Inn Chandler for two nights and it was affordable, very clean, quiet, conveniently located to multiple freeway connections, and the staff was very kind, friendly and helpful. THEN, when I accidentally left a personal item in my room - they had a lost and found collection (which no other previous hotel I stayed at had) and they are mailing it back to me all the way in Oregon. Wow! What a wonderful surprise - to find service, cleanliness and convenience in an affordable price range. Plus the amenities are great - amazing bedding, breakfast, pool, parking, wifi, etc. When we go to Arizona (at least twice a year) - we are going to Comfort Inn Chandler. Thank you staff!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, March 21, 2013
Dear Lulu M.
Thank you for leaving a review. I will share your kind words with the staff. As always we do as much as we can to please our wonderful guests like yourself. We hope to see you again at the Comfort INN Chandler
Best Regards
Bridgette Bert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Berwick, Maine
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 25, 2013

We stayed midweek for three nights. We booked this hotel online...face it - it's a crapshoot when you book online. You don't know what you're REALLY going to get. We were very pleased with the hotel. It was easy to get to from the airport and also our destination. I called the night before our arrival to let the front desk know we would most likely be in after midnight because of our flight. The gentleman said that wasn't a problem.

Our room was spotless and modern. The front desk gave me extra towels when I requested and replaced them each day. We had a fridge and microwave. The hotel is situated in what could be described as an office park, so it was very quiet. The only tiny criticism I had about the room is there was no fan in the bathroom.

On our final day we had to leave before breakfast was ready in the serving room, but the gentleman at the desk said we were welcome to step in and grab a drink and a pastry to go if we wanted to. The server setting up couldn't have been nicer about it.

We missed the continental breakfast while we were there, but there is a Denny's across the street. The continental breakfast looked serviceable, like they are in Comfort Inns wherever you go...pastries, juices, a waffle maker, coffee, hot water, cereal etc.

Thumbs up for the front desk people - always pleasant. The housekeeper was very pleasant, as was a maintenance man who directed me to a vending machine.

I would definitely stay there again.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, March 21, 2013
Dear inevercookathome,
Thank so for the kind words and for taking the time to leave us review. I will share your comments with the staff. I hope next time you can experience our full hot breakfast. I am happy to hear you experienced so many of our wonderful staff to help and guide you along your stay. We look forward to seeing you again at the Comfort INN Chandler, AZ
Best Regards,
Bridgette Bert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 25, 2013

I stayed at this hotel when it was the Red Roof Inn and it is even better now. The place is very clean, tastefully decorated and modernized, with one exception, the toilet in our room. I did notify the front desk about the poor flushing capability of the toilet so I hope that it gets addressed.

That being written, the employees were friendly, the check-in was speedy and the room was well appointed with a good mattress and plenty of good pillows. They even have a hot breakfast. Overall, it is a very nice place to stay in a nice area of town and I will be back again.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, March 21, 2013
Dear Gringgo,
Thank you for leaving us a review. We are thrilled you like the remodel we have done to the hotel. We are continually maintaining our property. this includes making sure everything does work properly in all guest rooms. I will share your kind words with the staff about all the great work they are doing.We welcome you on your next trip to Comfort INN Chandler, AZ
Best Regards,
Bridgette Bert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage, Alaska
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 25, 2013

We had a late flight in to Phoenix, so we needed a place to stay before we began our Arizona adventure, and the Comfort Inn Chandler was an excellent experience. Our room was clean and modern, and every need we had was met. My only suggestion is to improve the hot breakfast in the morning--upgrade the coffee and the sausage was too greasy. But it's a great area with lots of shopping and restaurants nearby. FYI-the hotel is tucked back away from the road a bit so it can be a little challenging to locate in the dark.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, Manager at Comfort Inn Chandler, responded to this review, March 21, 2013
Dear travel_chic_1000
Thank you so much for leaving a review. We appreciate your kind words about our property. We do change our breakfast on a regular basis to offer a wide variety of items. Our surrounding areas do offer a great shopping and dining experiences. It's so good to hear you enjoyed yourself. We welcome you on your next trip to Comfort INN Chandler
Best Regards,
Bridgette Bert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Travelers also viewed these Chandler hotels
Free Parking, M...
Show More
4.9 mi away
Homewood Suites by Hilton Phoenix Chandler Fashion Center
Free internet...
Show More
1.4 mi away
Quality Inn Chandler
Quality Inn Chandler
#9 of 27 in Chandler
4.0 of 5 stars 63 reviews
Free Breakfast...
Show More
3.8 mi away
Hyatt Place Phoenix Chandler-Fashion Center
Show Prices
Show Prices
Show Prices
Pool, Free Brea...
Show More
0.3 mi away
Hampton Inn Phoenix Chandler
Pool, Romantic...
Show More
1.5 mi away
Wild Horse Pass Hotel & Casino
Free Parking, B...
Show More
4.6 mi away
Fairfield Inn & Suites Phoenix Chandler / Fashion Center
Show Prices
Show Prices
Show Prices

Been to Comfort Inn Chandler? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Chandler

Address: 7400 West Boston St., Chandler, AZ 85226 (Formerly Red Roof Inn Chandler)
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Chandler
#4 Business Hotel in Chandler
#6 Romantic Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Chandler 2.5*
Official Description (provided by the hotel):
The brand new Comfort Inn Chandler, Arizona welcomes business and leisure travelers. Includes Free Hot Breakfast Buffet and Free Wireless High Speed Internet Access. Whether here for Spring Training, visiting family or your year end Fiscal meeting with your business, make Comfort Inn Chandler your home away from home. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Choice Hotels, Expedia, Travelocity, Orbitz, Tingo, HotelsClick, Priceline, BookingOdigeoWL, Despegar.com, Agoda and Venere so you can book your Comfort Inn Chandler reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Inn Chandler Hotel Chandler
Chandler Red Roof Inn

Owners: What's your side of the story?

If you own or manage Comfort Inn Chandler, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.