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“Very satisfied” 5 of 5 stars
Review of Comfort Inn Chandler

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Comfort Inn Chandler
2.5 of 5 Hotel   |   7400 West Boston St., Chandler, AZ 85226 (Formerly Red Roof Inn Chandler)   |  
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Ranked #4 of 28 Hotels in Chandler
Willow City
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very satisfied”
5 of 5 stars Reviewed March 1, 2013

The staff were helpful and friendly from the front desk to the breakfast attendant. The room was very nice and clean. Extremely good for the price. We've stayed at Comfort Inn's before but could tell the staff and management hold high standards. Would definitely recommend this hotel.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, March 21, 2013
Dear VeronNorthDakota
Thank you so much for your review. We very much appreciate your comments about our hotel. We thank you for the recommendation and hope to see you next time on your trip through Chandler at the Chandler Comfort INN
Best Regards,
Bridgette Bert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
    115
    37
    10
    0
    2
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • English first
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English first
Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2013

Arrived late one night and needed a place to stay for two days - what a pleasant surprise! My husband and I stayed at the Comfort Inn Chandler for two nights and it was affordable, very clean, quiet, conveniently located to multiple freeway connections, and the staff was very kind, friendly and helpful. THEN, when I accidentally left a personal item in my room - they had a lost and found collection (which no other previous hotel I stayed at had) and they are mailing it back to me all the way in Oregon. Wow! What a wonderful surprise - to find service, cleanliness and convenience in an affordable price range. Plus the amenities are great - amazing bedding, breakfast, pool, parking, wifi, etc. When we go to Arizona (at least twice a year) - we are going to Comfort Inn Chandler. Thank you staff!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, March 21, 2013
Dear Lulu M.
Thank you for leaving a review. I will share your kind words with the staff. As always we do as much as we can to please our wonderful guests like yourself. We hope to see you again at the Comfort INN Chandler
Best Regards
Bridgette Bert
General Manager
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North Berwick, Maine
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 25, 2013

We stayed midweek for three nights. We booked this hotel online...face it - it's a crapshoot when you book online. You don't know what you're REALLY going to get. We were very pleased with the hotel. It was easy to get to from the airport and also our destination. I called the night before our arrival to let the front desk know we would most likely be in after midnight because of our flight. The gentleman said that wasn't a problem.

Our room was spotless and modern. The front desk gave me extra towels when I requested and replaced them each day. We had a fridge and microwave. The hotel is situated in what could be described as an office park, so it was very quiet. The only tiny criticism I had about the room is there was no fan in the bathroom.

On our final day we had to leave before breakfast was ready in the serving room, but the gentleman at the desk said we were welcome to step in and grab a drink and a pastry to go if we wanted to. The server setting up couldn't have been nicer about it.

We missed the continental breakfast while we were there, but there is a Denny's across the street. The continental breakfast looked serviceable, like they are in Comfort Inns wherever you go...pastries, juices, a waffle maker, coffee, hot water, cereal etc.

Thumbs up for the front desk people - always pleasant. The housekeeper was very pleasant, as was a maintenance man who directed me to a vending machine.

I would definitely stay there again.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, March 21, 2013
Dear inevercookathome,
Thank so for the kind words and for taking the time to leave us review. I will share your comments with the staff. I hope next time you can experience our full hot breakfast. I am happy to hear you experienced so many of our wonderful staff to help and guide you along your stay. We look forward to seeing you again at the Comfort INN Chandler, AZ
Best Regards,
Bridgette Bert
General Manager
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Las Vegas, Nevada
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 25, 2013

I stayed at this hotel when it was the Red Roof Inn and it is even better now. The place is very clean, tastefully decorated and modernized, with one exception, the toilet in our room. I did notify the front desk about the poor flushing capability of the toilet so I hope that it gets addressed.

That being written, the employees were friendly, the check-in was speedy and the room was well appointed with a good mattress and plenty of good pillows. They even have a hot breakfast. Overall, it is a very nice place to stay in a nice area of town and I will be back again.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, March 21, 2013
Dear Gringgo,
Thank you for leaving us a review. We are thrilled you like the remodel we have done to the hotel. We are continually maintaining our property. this includes making sure everything does work properly in all guest rooms. I will share your kind words with the staff about all the great work they are doing.We welcome you on your next trip to Comfort INN Chandler, AZ
Best Regards,
Bridgette Bert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage, Alaska
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 25, 2013

We had a late flight in to Phoenix, so we needed a place to stay before we began our Arizona adventure, and the Comfort Inn Chandler was an excellent experience. Our room was clean and modern, and every need we had was met. My only suggestion is to improve the hot breakfast in the morning--upgrade the coffee and the sausage was too greasy. But it's a great area with lots of shopping and restaurants nearby. FYI-the hotel is tucked back away from the road a bit so it can be a little challenging to locate in the dark.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, Manager at Comfort Inn Chandler, responded to this review, March 21, 2013
Dear travel_chic_1000
Thank you so much for leaving a review. We appreciate your kind words about our property. We do change our breakfast on a regular basis to offer a wide variety of items. Our surrounding areas do offer a great shopping and dining experiences. It's so good to hear you enjoyed yourself. We welcome you on your next trip to Comfort INN Chandler
Best Regards,
Bridgette Bert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rogue River, Oregon
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2013

We had hoped to stay at a hampton or a holiday, but they were booked. We're glad. This Comfor inn was the best we've stayed in a long while. The bed was comfy. The lamps had bulbs you could ACTUALLY read by! The breakfast staff was right on top of things. The sheets were crisp. We wish all Comfor Inns were this comfortable.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, Manager at Comfort Inn Chandler, responded to this review, March 21, 2013
Dear Clarence Z,
Thank you so much for the review. We appreciate you taking the time to write a review of our property. We are so glad you could be our guest. We are so happy you found our accommodations to your liking and comfort. Please come by on your next trip through Chandler, AZ
Thank you again,
Bridgette Bert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erlanger, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 12, 2013

I stayed here February '13 for an entire week and was very impressed. I have traveled every week for the last three years and many places in the Phoenix area. This is without a doubt the nicest that I have been to in the Phoenix area. They spent over 2 million on renovations last year and it shows. Very clean and very nice.

Jim
Erlanger, KY

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, Manager at Comfort Inn Chandler, responded to this review, February 13, 2013
Dear Jim,

Wow thank you so much for that rave review. We appreciate you taking the time to write a review of our property. Words cannot express how grateful we are for your kind words. It is always great to hear that we are doing a wonderful job. We are so happy to hear that you found our remodeled hotel to your satisfaction. On your next trip through Chandler, AZ please come by and stay with us again.


Thank you again,
Best Regards,
Bridgette Bert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Chandler

Address: 7400 West Boston St., Chandler, AZ 85226 (Formerly Red Roof Inn Chandler)
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Chandler
#4 Business Hotel in Chandler
#6 Romantic Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Chandler 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
The brand new Comfort Inn Chandler, Arizona welcomes business and leisure travelers. Includes Free Hot Breakfast Buffet and Free Wireless High Speed Internet Access. Whether here for Spring Training, visiting family or your year end Fiscal meeting with your business, make Comfort Inn Chandler your home away from home. ... more   less 
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Also Known As:
Red Roof Inn Chandler Hotel Chandler
Chandler Red Roof Inn

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