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“Very nice for a one-night stay in Phoenix” 4 of 5 stars
Review of Comfort Inn Chandler

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Comfort Inn Chandler
2.5 of 5 Hotel   |   7400 West Boston St., Chandler, AZ 85226 (Formerly Red Roof Inn Chandler)   |  
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Ranked #4 of 28 Hotels in Chandler
Anchorage, Alaska
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
“Very nice for a one-night stay in Phoenix”
4 of 5 stars Reviewed February 25, 2013

We had a late flight in to Phoenix, so we needed a place to stay before we began our Arizona adventure, and the Comfort Inn Chandler was an excellent experience. Our room was clean and modern, and every need we had was met. My only suggestion is to improve the hot breakfast in the morning--upgrade the coffee and the sausage was too greasy. But it's a great area with lots of shopping and restaurants nearby. FYI-the hotel is tucked back away from the road a bit so it can be a little challenging to locate in the dark.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, Manager at Comfort Inn Chandler, responded to this review, March 21, 2013
Dear travel_chic_1000
Thank you so much for leaving a review. We appreciate your kind words about our property. We do change our breakfast on a regular basis to offer a wide variety of items. Our surrounding areas do offer a great shopping and dining experiences. It's so good to hear you enjoyed yourself. We welcome you on your next trip to Comfort INN Chandler
Best Regards,
Bridgette Bert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
    115
    37
    10
    0
    2
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45
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41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Rogue River, Oregon
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2013

We had hoped to stay at a hampton or a holiday, but they were booked. We're glad. This Comfor inn was the best we've stayed in a long while. The bed was comfy. The lamps had bulbs you could ACTUALLY read by! The breakfast staff was right on top of things. The sheets were crisp. We wish all Comfor Inns were this comfortable.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, Manager at Comfort Inn Chandler, responded to this review, March 21, 2013
Dear Clarence Z,
Thank you so much for the review. We appreciate you taking the time to write a review of our property. We are so glad you could be our guest. We are so happy you found our accommodations to your liking and comfort. Please come by on your next trip through Chandler, AZ
Thank you again,
Bridgette Bert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erlanger, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 12, 2013

I stayed here February '13 for an entire week and was very impressed. I have traveled every week for the last three years and many places in the Phoenix area. This is without a doubt the nicest that I have been to in the Phoenix area. They spent over 2 million on renovations last year and it shows. Very clean and very nice.

Jim
Erlanger, KY

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, Manager at Comfort Inn Chandler, responded to this review, February 13, 2013
Dear Jim,

Wow thank you so much for that rave review. We appreciate you taking the time to write a review of our property. Words cannot express how grateful we are for your kind words. It is always great to hear that we are doing a wonderful job. We are so happy to hear that you found our remodeled hotel to your satisfaction. On your next trip through Chandler, AZ please come by and stay with us again.


Thank you again,
Best Regards,
Bridgette Bert
General Manager
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michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 28, 2013

We work on the road 4 weekends a month and have chosen Comfort Inn Chandler as our home away from home. For the reasons of the consistant outstanding service, Clean beds and a great staff. Good value for the price you wont be disappointed. Honestly we had some minor mishaps but nothing to write home about and was easily taken care of. :)
I recommend if you are on the road and need a place to stay whether for just 1 night or a week this would be the place for you.


Peppermint Jim Crosby

Room Tip: may be bit confusing Comfort Inn is behind Other Motels but easily accessible!!!
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, Manager at Comfort Inn Chandler, responded to this review, January 29, 2013
Dear Mr. Crosby

Thank you for taking the time to write your review of our property, we always enjoy hearing from our regular guests. It is always great to hear that we are doing a good job. Our guests mean so much to us and we are looking forward to seeing you on your next stay.

Thank you again,
Best Regards,
Bridgette Bert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2013

Rooms are clean, staff is friendly, close to the interstate but area is very quiet. Seems like a safe area to walk or jog for exercise. The rooms are a good value if you can book one for around $70-85. The hotel was recently remodeled.

The rooms are a quiet place to sleep and a good bed.

The TV receives some channels but not CNBC.

The breakfast is acceptable, the coffee is bad.
The elevators seem slow.
The chairs for the desk work area are bad and their height is not adjustable.

The breakfast area staff seem very "rigid" and close the breakfast area PROMPTLY as if their job performance is measured more by their promptness then accommodating the guests.
They put out green bananas that are wrapped in plastic and they store them in cold storage. They are rock hard and never ripe. I do not understand who they expect will eat these and then they put them back in cold storage after every breakfast. This seems silly for bananas that can cost 53 cents per pound at local stores. Perhaps the hotel will read this and start providing ripe bananas for guests. Also the apples are mealy red-delicious. A better choice would be gala apples.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, Manager at Comfort Inn Chandler, responded to this review, January 29, 2013
Dear John R,

Thank you for taking a moment to write your review of our property, we thank you for your kind words and constructive criticism. It is true we have been completely remodeled as of October 2012. We have HD television in all of our rooms with a large list of channels. We offer a full hot breakfast from 6-9am each morning. We are very happy to offer a variety of fresh fruit. We have to ensure all the food we serve is safe. Our bananas are washed and individually wrapped for all guests’ safety. We hope you will visit us again and we appreciate your business.

Thank you again,
Best Regards,
Bridgette Bert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2013

We come to the Chandler area nearly every year to visit family over Christmas and have stayed in many hotels over the years. This may be the last one we try! It was very nice and clean, the staff was friendly, and the breakfast had a good variety. A great value for the cost!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, Manager at Comfort Inn Chandler, responded to this review, January 29, 2013
Dear Nansand,

Thank you for taking a moment to write your review of our property, your comments are very much prized. We welcome you and your family to our property whenever you need us. We are so glad you enjoyed our full hot breakfast and had experienced our wonderful staff .We are so glad we get to see you on your next trip through Chandler, AZ

Thank you again,
Best Regards,
Bridgette Bert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yucaipa
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 18, 2013

New facility, really clean, very pleasant staff.

My only complaint is that the restaurant closes a little early at 9:00 AM. Household cleaning staff came in about 8:45 to get their breakfast and were somewhat noisy.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, January 19, 2013
Dear Janis D,

Thank you for taking the time to write your review of our property. We always appreciate the kind words our guests have to say on our customer service and facility. I have spoken to the staff and have reminded them to retain an appropriate volume and professional courtesy when they are serving themselves. We do apologize about the disturbance and hope we have a chance to show you that we are growing with each guest’s feedback. We look forward to proving we can do better on your next trip.

Thank you again,
Best Regards,
Bridgette Bert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Chandler

Address: 7400 West Boston St., Chandler, AZ 85226 (Formerly Red Roof Inn Chandler)
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Chandler
#4 Business Hotel in Chandler
#6 Romantic Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Chandler 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
The brand new Comfort Inn Chandler, Arizona welcomes business and leisure travelers. Includes Free Hot Breakfast Buffet and Free Wireless High Speed Internet Access. Whether here for Spring Training, visiting family or your year end Fiscal meeting with your business, make Comfort Inn Chandler your home away from home. ... more   less 
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Also Known As:
Red Roof Inn Chandler Hotel Chandler
Chandler Red Roof Inn

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