This is a new hotel with rooms that are well designed and absolutely spotless. The hotel is easy to get to from many areas of Phoenix and it's right off the highway. While the hotel is not next to any retail shops or restaurants, it's within a few blocks of a major mall. The staff was very friendly, and that includes front desk and house keeping staff. If they made eye contact, they greeted me. This is a great hotel for business or vacationing.