The front desk staff were always welcoming. It does make a difference to the guest being acknowledged by the staff when arriving and departing. Ashley in the Starbucks area was awesome. We were not pleased with our yogurt parfait purchase and the girl at the front desk promptly made it right by sending up a parfait to share from the restaurant. It was delicious and thoughtful. We brought a bottlle of wine back from the store and the blonde female at the bar gladly gave us a corkscrew and 2 wine glasses.We liked the shower but when opening the door it was stiff and then dripped everywhere. Also, in our room to the right of the fridge there was a stain on the carpet. These were minor things. The beds and pillows were so comfortable.Overall, we thoroughly enjoyed our stay.