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“Great staff” 4 of 5 stars
Review of Holiday Inn Casa Grande

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Holiday Inn Casa Grande
3.0 of 5 Hotel   |   777 N Pinal Ave, Casa Grande, AZ 85122   |  
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Ranked #1 of 11 Hotels in Casa Grande
Prescott, Arizona
1 review
7 helpful votes 7 helpful votes
“Great staff”
4 of 5 stars Reviewed July 9, 2013

Our company did a training at this facility. The staff was great. The catering manager was wonderful to work with, helped when we needed some last minute changes, and even helped when a participant left their belongings behind in the training room. Hotel is older and needs some upgrades. Overall a great experience.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pankaj P, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review, July 11, 2013
Dear Traveler

I want to thank you for taking the time out of your busy schedule to place a review about our hotel! We work really hard to provide our guests great service and it is nice to be recognized with reviews like the one you submitted. My staff and I are certainly pleased that you enjoyed your time with us and we welcome you back any time in the future.
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230 reviews from our community

Traveler rating
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    15
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 17, 2013 via mobile

The staff at this hotel is very nice and helpful. We came in for an event that was hosted there. The event went of without a hitch because of the staff. Plus we eat dinner and breakfast at their restaurant and it was very tasty. We will be back.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pankaj P, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review, June 25, 2013
Dear Traveler

Thank you so very much for the wonderful review of our property, it is a pleasure to host such wonderful guests, I have shared your comments with the entire team, including the chief at our restaurant and we all thank you and hope to see you again soon.

Once again thank you.
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Tucson, Arizona
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 8, 2013

The room was clean and smelled nice. The two wonderful ladies who work the morning shift were so friendly and helpful. The bar and grill on site had wonderful food with great prices. I was shocked when it came to breakfast as you know free breakfast does not always mean good food. WRONG. omg it was great. There was so much to pick from. Pancakes, french toast, eggs, hash browns, potatos sausauges I can go on. When we went on our trip I was sick and the day we checked out the ladies who checked us in even remembered and asked my husband how I was doing. I would say this is a great play to stay

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pankaj P, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review, June 12, 2013
Dear Scott


Thank you so much for completing a review regarding your recent stay. We are so pleased to hear that you enjoyed our hotel and restaurant. We hope that we will have the opportunity to welcome you back again soon.

Safe Travels.
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West Winfield, NY
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 1, 2013 via mobile

The people here really make the difference!! Everyone is so friendly, you would think you were in a $300.00 a night resort. The food was an unexpected suprise. A hot breakfast came with our room, we expected the usual, but got much more than we bargained for. Upon arrival we were hungry, we each had a great steak with excellent service. A couple of nights later we invited some friends for dinner. It was excellent with service way above our expectations. This is a renovated facility and they did it right!! One caution, the pool and hot tub area allows smoking, just in case that's an issue. Overall, we would not hesitate to come back here for another week of relaxation.
Gary and Mary Ellen Morgan

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pankaj P, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review, June 6, 2013
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our entire team.
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Phoenix, Arizona
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 25, 2013

Came in for just a meeting/installation but was treated like one of the family. Place was clean and kept up no trash on ground. Meeting room was well set up and water was available. Dinner afterwards was well placed and not overcrowded. Food was excellent and very tasty. Looking forward to going back in the future.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pankaj P, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review, June 6, 2013
Thank you so very much for the wonderful review of our property, it is a pleasure to host such wonderful guests, I have shared your comments with my co-workers and we all thank you and hope to see you again soon.
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Casa Grande, Arizona
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2013

I had my wedding reception 4 years ago at the Holiday Inn and I absolutely loved it! I definately went back to have my daughter's Quinceanera reception a few weeks ago at the Holiday Inn. Both times Hector Savala and his staff were the best! They made sure we were well taken care of. The stay and the breakfast were awesome! I will definately be back!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pankaj P, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review, May 23, 2013
Nancy

Thank you so very much for the wonderful review of our property, it is a pleasure to host such wonderful guests, I have shared your comments with Hector and his entire Team. We all thank you for returning and having you daughters Quinceanera with us.
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Red Deer, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2013

We just wandered in to Casa Grande on the way to Phoenix & stayed here for the day. Staff was friendly, rooms were clean & quiet, pool was great and the restaurant (Cabos?) was exceptional. Went there for dinner and again for breakfast, both meals were outstanding! We will certainly plan on a stop here next trip.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pankaj P, Guest Relations Manager at Holiday Inn Casa Grande, responded to this review, May 23, 2013
Don

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. I will be sure to pass your kind words along to our entire Team. Thanks again for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Casa Grande

Address: 777 N Pinal Ave, Casa Grande, AZ 85122
Phone Number:
Location: United States > Arizona > Central Arizona > Casa Grande
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Casa Grande
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Casa Grande 3*
Number of rooms: 176
Official Description (provided by the hotel):
Whether business or pleasure brings you to Casa Grande, our hotel's free wireless internet access keeps you connected. Cabo's Bar and Grill, our on-site eatery, features an American menu with delicious prime rib and pasta diablo. With an exceptionally friendly and professional staff that exceeds your every expectation, it's easy to see why we're one of the best hotels in Casa Grande, AZ. ... more   less 
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Also Known As:
Holiday Inn Casa Grande Hotel Casa Grande
Casa Grande Holiday Inn

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