The Legacy is the worse hotel we have ever stayed at. We booked a room 3 months ahead. Asked for first floor. Because my Dad who we went to visit in Casa Grande, is in a wheel chair & on oxgen. No problem they said, well have a room when you come. Well went to check in, when we arrived. Girls tells us, no first floor rooms avalible. And then she says we do not hold any special rooms. Ended up on second floor. Should have turned around then. Instead, we paid for our 2 weeks stay ahead. Big mistake. Room was so digusting & DIRTY everywhere in room. Couldn't sleep for 3 nights, bed springs coming through matress. When asked for another matress or room. Couldn't do that. Then they wouldn't give us money back to change hotels. To top off the entire stay. When you stay there, you have to give a $50.00 deposit, you get back if no damage. Well try & get it Back. Biggest Joke!! It was only my husband & I. Which where there just to sleep. Spent the daytime & evening with my Day. When I asked for that $50.00 deposit. I was told we would not get back for damages. After the experince & all we went through there. I just flipped out laughing. The entire staff includeing owner/maneger, was the most miserable staff, very un-friendly from day one! They seem to cater to the people that seem to live there for months. Which is another long story. Not to mention, that the police where there at least 4 times. That we seen, and we were not there much. We even had a card in our door, one day when we came back to our room. Sheriff looking for someone in our room,lol. There just is not enough space here, to tell everything,lol. But we can truely say; NEVER AGAIN!!
- Also Known As:
- Legacy Suites Casa Grande Hotel
- Legacy Suites Casa Grande Hotel Casa Grande
- Official Description (provided by the hotel):
- Comfortable, Convenient and Affordable! A place to call home as long as you'd like at Legacy Suites Extended Stay, Casa Grande, Arizona. Book an affordable residential style suite with just the right amount of amenities. No lease, no credit check and free utilities! Your pet is also welcome! ... more less
- Reservation Options:
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