Picturesque location. Close proximity to quant western downtown of Carefree. Age of resort gave the common areas a rustic charm, which paired nicely with the southwest feel the resort was trying to capture. I was in an updated room, others I understand were a little rough around the edges. Service lacking, not lack of trying, just poorly trained.

I booked a three night stay and paid in advance before I read the reviews. That was a big mistake.
The reviews that rated this resort terrible outlined the problems. I am rating it poor as we have decided to leave after one night. Our package included valet parking. We could not find the valet when we arrived. At the front desk we found a clerk who was neither friendly nor helpful. We were supposed to have a room with a view. She put us in a first floor room. It would be an understatement to say there was no view. We complained and we were given a second floor room overlooking the pool. So, we did have a view.
Our room was spacious which was nice. The mattress and pillows were not up to standards.
But, the clincher was when we went into the bathroom and discovered a bottle of shampoo that was half full. In all my travels in all my years, I have never checked into a room with shampoo that had apparently already been used. What could be the possible excuse?
Even though we will not use two nights we have paid for, we feel compelled to check out after one night.

Upon arrival at the resort, we were greated at the front desk by a professional and friendly young lady. The room was huge, comfortable and clean. The only thing the room lacked was a refrigerator and microwave. The grounds were beautiful and clean. We found the food to be excellent and the staff very courteous and friendly. We are definitely planning another trip to Carefree in the near future and would highly recommend it to family and friends.

What a great get-away weekend we had at Carefree Resort. Felt like we were far away on vacation but not so far that we can't go back often. Highly recommended !! Staff was wonderful, made every interaction a true pleasure....Food is FABULOUS !! Just a great overall experience .... can't wait to go back again and again.....