I made the reservation for New Years in August knowing that I may never have the chance to visit Scottsdale again. I checked many hotels and settled on Carefree based on ammenities and price. First off, they did not say they were open for animals anywhere that I saw, but multiple rooms around us had dogs staying. I'm extremely allergic to pet hair and had such a sore throat that i lost my voice. I ended up taking Benadryl and slept through my second evening from staying in a pet friendly room. We also requested a mountain view (4 months in advance) but got a view of picnic tables and the parking lot instead. The bed and pillows were both extremely uncomfortable and obviously had not been replaced in some time. They boast multiple bars and restaurants but had only 1 opened and that closes at 10pm. Since Carefree is so far from anything else in Scotsdale it's too far to go out for drinks and drive to the hotel, but there is no bar to end the night at there either. The worst part is that they charged us for ammenities like microwave and refrigerator that we didn't get and had to dispute. Once looking at the receipt, we noticed that the price charged was not the same as the confirmation emailed to me by them. When I showed the desk attendant she told me "The rates change daily" as the only explanation. There was also a resort fee that was not listed on the confirmation. All in all, this hotel was nothing special and the service made it a horrible choice for our only trip to Scotsdale.

This dying resort was deserted during high season for a reason. The food was awful. The spa was small, cramped, and not even friendly. The rooms are not anything special, and we would have had more amenities in a holiday inn. Everything was terribly overpriced, clearly they think that they are competing with "real" resorts in setting their fees. And to make matters even worse, they over-charged us by $326 just for using a debit card, and rudely informed us that it would take 7-10 business days to refund us for the over-charge. Are you kidding me????? Let the sands of the desert overtake this place and erase it from the map.

A little late in my review; perhaps I'm very post-jet lag, but we stayed here on our first American holiday (vacation you call it). We travelled from Melbourne Australia, our first night was here, we found the rooms clean and pleasant, staff were fine, the pool was great (boy it was hot), and the steak I ordered that night, simply the best - and the beer, well, it was fine as well. Kids loved the pool, we used Expedia, and no issues what-so-ever, would love to stay again!.

I should have known that I was in for trouble when the bookings desk kept me waiting 10 minutes when I called from overseas to book a room for a conference. I specifically requested a refridgerator as I have special dietary requirements and I was told that it would definitely be included in the room. When I arrived there was no fridge and none was provided when I asked politely in person.

The woman at the Concierge desk (short fair hair) was very grump and unhelpful. When I asked if by chance they had a suitcase weigher so that guest could check whether their luggage was over limit or not she just snapped "no". Several guests remarked at dinner about her manner.

In the morning you could look forward to being woken up by a guy with a leaf blower by the pool. What's wrong with a quiet broom ? The blood marks on the net curtains were a worry too.

But the worst part was the renovations in the hallway outside outside rooms. You could look forward to dust and noise for a week. I won't return to this "resort"