We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“poor food and service” 2 of 5 stars
Review of El Palacio

No photo provided
Got a photo?
Add it.
El Palacio
1885 Highway 95, Bullhead City, AZ 86442-730
(928) 763-2494‎
Website
Menu
Improve this listing
Ranked #35 of 81 Restaurants in Bullhead City
Cuisines: Mexican
Dining options: Breakfast/Brunch, Reservations
Restaurant details
Dining options: Breakfast/Brunch, Reservations
Bullhead City, Arizona, Usa
Contributor
15 reviews 15 reviews
9 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“poor food and service”
2 of 5 stars Reviewed April 15, 2014

service sucks here. food is sub par. funny thing is there is another place called Serrano's which is owned by the same family out in fort Mohave that is just the opposite. great food and excellent service.

  • Visited November 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

53 reviews from our community

Visitor rating
    17
    11
    11
    9
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Bullhead City, Arizona
Contributor
18 reviews 18 reviews
12 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Best Mexican Food !”
5 of 5 stars Reviewed April 15, 2014

We have been visiting El Palacio for over Twenty years.. It used to be located across the street from its current location. Great food, drinks and service. Watch out for the heat in the summer if you consume more that one Margarita with lunch....Watch out turning left out of the driveway onto HWY 95!

  • Visited February 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ketchikan, Alaska
Senior Contributor
40 reviews 40 reviews
23 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
“Not the best”
2 of 5 stars Reviewed April 3, 2014

Very poor customer service...had to wait for someone to finally show up to seat us; he was more interested in talking on his phone than waiting on us. I had the mini chicken chimichanga and it was ok; one of the party had the spinach enchiladas and they were not good at all. It is a very clean restaurant, but menu does need some updating.

  • Visited March 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
23 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Not the greatest for Mexican food”
2 of 5 stars Reviewed March 12, 2014

Not the greatest for Mexican food, not much varity on the menu, mainly chicken entrees, so so flavor, there are much better places for Mexican food (like Iganina's)

Visited December 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska
Senior Contributor
32 reviews 32 reviews
21 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“OK Food”
3 of 5 stars Reviewed March 8, 2014

Food was just OK. Service wasn't bad after they remembered we were there. Overall OK, but 'll look around some more. Should have read the reviews posted on TripAdviser.

  • Visited March 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed El Palacio also viewed

 

Been to El Palacio? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage El Palacio, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.