What a terrible place to stay. It is because of this disaster I would have no reason to ever go to Benson again. If this is the last hotel left we will opt to sleep in our car. The location is the worse ever. You are sandwiched between the freeway and train tracks which has a train passing by every 20 minutes all day and all night long. Since the hotel is near the interesection the trains must blow their horns at each passing. The room was not very clean from the old subway sandwich bag found behind the front door to the layer of dust that accumulated around the sitting chair and table which offered you a reading light which didnt work. Not to mention that either the tub or toilet leaked so we had to leave towels on the floor to sop it up. The pool area looked clean, however, you had a view of the stairs leading to the second floor which had caution tape blocking the use of them....apparently there was a step loose that caused an incident with a previous patron. Guess they caught it in time before someone broke a neck. The FREE wireless is nice if you are lucky enough to catch it when it is up and running. We were not so lucky. We had the room pre-booked for 4 nights. Eeeegads it was all we could do to get thru one sleepless night and we decided to walk away and lose the money. We moved up the road not far to St David to a wonderful B & B (Down By The River) which was only $20 more a night and was like finding heaven. I highly recommend it if going to see the Karchner Caverns or Tombstone or Bisbee Copper Mine or the Titan II Missile stay at the B & B which is not a far drive to any of these places. The only reason to even stop in Benson would be to eat at Wild Dogs on 4th. Otherwise just pass on by Benson and head for St David to the Bed and Breakfast called Down By The River.
Pass on by Benson and head to St David to the B & B called Down By The River. You will not be di...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 16, 2013
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We appreciate both the good and the bad reviews. They all will only help us get better. First I will apologize for the subway bag, the dust and I also the water on the floor. These are all issue we can control and will get better with.
I will address the steps, you are correct there was a broken step, as it wasn't something that was pull and replace, it required some welding and new concrete, we did need to use CAUTION tape so that we didn't have a guest fall and possibly hurt themselves, I believe it was the resposible thing to do. I apologize that the caution tape wasn't as eye appealing as you would have hoped. However, I am sure it was to other guest so that they didn't fall down the stairs. On the train and highway issue, as discussed in MANY other post. It is an issue for some. It amazes me that you were able to navigate the internet to book through a third party web site (expedia,hotels.com....), probably look at Trip Advisor to see our reviews and then come back and make such a BIG deal about the trains, and they don't come through every 20 minutes, just seems that way at times. Giving up the extra nights stay and being charged, that has nothing to do with our property. You didn't pay us directly, you payed a third party. So I am glad you were ok giving up the 3 nights as I am sure they weren't going to refund the money.
Sorry it took me so ling to reply, had to take some extra time to let the review make sense to me. Maybe I am a little slow living in BENSON.
Thanks Again for the review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.