As an Anchorage resident I have stayed in this hotel on 4 different occassions. The first was just after they opened and it was FABULOUS!!! The second time was sketchy as it was obvious that housekeeping and customer service was no longer the same quality and the room was beginning to show wear and tear. The third time, the next year was a disaster. Local floods forced them to cancel our reservation so residents displaced could be accomodated. They never called to advise us of that and after MUCH debate they grudgingly gave us a room at the "reserved" rate. As this was a bigger room they were very ungracious about it. The room was dirty, sticky and smelly. The mattresses are horrific and the sheets were stained and torn. The staff was not accomodating or friendly and there was obviously some unfriendliness between staff members. This last stay was the 3rd strike. Deterioration of the property is evident at every turn. Housekeeping is almost non existent in the room and nothing that I could see shows they are trying to improve. Try the Lake Lucille. This property is only appropriate for grubby fishermen and hunters looking for a shower and bed for one night. Families and couples will not be happy here.










