We stayed at the Grand View Inn & Suites for 4 days. First off all I will list the positive aspects of this hotel. We were given a room on the 3rd floor with a beautiful view. The shower pressure was great and the rooms come with a refrigerator and microwave. Chili's Restaurant just opened near the hotel and it is a very short walk from the hotel. Basically it’s adjacent to the hotel’s parking lot. There is also a restaurant located in the hotel but it was closed most of the time we were there during this 4th of July visit.
Now for the negative……as you have probably read from other reviews the customer service staff is awful! We only ran into one person that was professional and he works the late night shift. All of the women that assisted us were definitely more interested in reading their books than helping customers. As for the rooms; the first thing I noticed was the rings in the toilet and I found some hair in the shower! I travel with a can of Lysol and sprayed everything down before we touched anything so I felt a little better after I did this! The beds are uncomfortable and small. I think the bed in our room was a full size bed. Most hotels will give you at least 4 pillows and even throw extras in a closet…..not this place. You get two cheap hard pillows and that’s it! They skimp on the towels and toiletries. I’m surprised they supply patrons with blow dryers. For all of you that think the free high speed internet is a big plus….think again! We had a hard time getting a signal and when we did access the internet it was extremely slow!
Overall I found this place to be disappointing and I would never stay here again. Unfortunately Wasilla is a very small city and there are not many decent hotels/hotels to choose from. Next time we visit, I am hoping that a hotel chain such as Holiday Inn Express or something comparable will be built. The area appears to be growing and we saw new stores in construction…..hopefully decent hotels will follow. If you are picky about your accommodations I would suggest booking a hotel in Anchorage. Unfortunately we were visiting family in the Wasilla/Palmer area so this was not an option for us!
p.s. I just noticed the photos that Expedia has of this hotel. Believe me the rooms shown in these photos do not look remotely close to the room we stayed in. Don’t be deceived…..book elsewhere!










