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“Great location, hotel not as advertised” 2 of 5 stars
Review of Glacier Sound Inn

Glacier Sound Inn
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Glacier Sound Inn
210 Egan Drive, Valdez, AK 99686   |  
Hotel amenities
Ranked #5 of 5 Hotels in Valdez
Oshkosh
1 review
“Great location, hotel not as advertised”
2 of 5 stars Reviewed July 17, 2008

We just returned from a stay in Valez AK at the Glacier Inn. The hotel was advertised as newly remodeled, having a resturant, hair dryers and coffee makers in rooms. The location of the hotel in relation to the city of Valdez was great but the hotel itself needs work. Very low end and the cost of the rooms were much more than they should have been based on their condition and the condition of the hotel. Rooms were clean but smelled musty, beds comfortable for the most part. There was no resturant operating at the hotel as advertised, no hair dryers in the rooms as advertised and when we asked for one they said they only had two and one had a short in it. Coffee makers were supposed to be in the rooms as well but were not. When we asked for one we got it but it was dirty, had not been washed. The windows in the rooms were crankouts and the baseboard around the windows were rotting away and loose.
Our reservations were inaccurate. They had only 1 room for 1 night and it should have been 2 nights. Clerk had to "juggle" things in order to make sure we had a room for both nights. This occurred on our reservation and the reservation of the couple traveling with us.
Overall we were very disappointed.

  • Liked — The central location to everything in town
  • Disliked — The condition of the hotel and the misadvertisements
  • Stayed July 2008, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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20 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Alaska
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 28, 2008

My husband and I booked a double room after first checking the hotel's website (www.glaciersoundinnvaldez.com) . The photos on that site are very misleading. The hotel has no rooms that come close to the photos used there. It has no ambience at all. It was relatively cheap and the rooms were very basic and clean. However, between the misleading website, and then a shower that only produced lukewarm water.... Well. for me, that was the fatal flaw.

  • Liked — Pleasant manager
  • Disliked — Lukewarm shower
  • Stayed June 2008, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aliso Viejo, California
Top Contributor
166 reviews 166 reviews
59 hotel reviews
Reviews in 105 cities Reviews in 105 cities
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed February 3, 2008

In the middle of the summer, accommodations in Valdez are very limited so we were glad we got this place as the Best Western was much more expensive. The rooms were spartan but clean and it was nice having a refrigerator. The staff was very helpful. The "continental breakfast" is not worth your time. Go up the street only a block or two on the same side of the road as the hotel for a great breakfast. Also, you can forget the Mexican restaurant up the street---its bad. Valdez is beautiful.

  • Liked — Clean
  • Disliked — spartan, old, bathroom had skimpy towels
  • Stayed August 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salcha, AK
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 16, 2006

My husband, four kids, and my father-in-law stayed here for three nights. The staff was very friendly and helpful and the rooms were nicely made up (ours didn't smell musty, but the window was open when we got in there). My only complaints were, that even though the bar is separated from the rooms, the public rest room for the bar was located in the same hallway as the rooms. As a result the patrons of the bar were wandering back and forth through the lobby at all hours of the night. Another thing was that the rooms don't contain a thermostat and if we weren't wrapped in blankets, we froze all night. Also, our bathroom was growing mildew abundantly down the wall behond the toilet and in the creases of the shower curtain. I guess housekeeping hasn't been very thourough. I should mention that my father-in-law, in his own room, said his bathroom was very clean, but that he was a little cold too. Other than that, it's a good hotel for the price, and is located centrally in town within walking distance of all the attractions Valdez has to offer.

  • Liked — Location
  • Disliked — Cleanliness
  • Tips/Secrets — The Stan Stephen's Columbia & Meares Glacier Tour is beautiful and well worth the price
  • Stayed August 2006, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa Florida
1 review
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 21, 2006

We stayed here 2 nights. After one of the best car rides of my life from Wasilla to Valdez we entered the city and arrived at the hotel.Quite Frankly when I saw it and walked into the Lobby, I was beginning to wonder if I made a good choice since I made the reservations through Expedia(it needed paint). The Clerk said our reservations were messed up but said that was no problem and he was also very helpful.Our room was old and smelled a bit musty but the outside temperature was cool and all we did was open the window. It helped out with the smell.. All the way open is high halfway is medium and slightly open was low. The AC worked perfectly. We chilled out in Vadez, so we spent 2 nights here. They also had a breakfast, The morning lady clerk was extremely friendly and talkative and we actually decided that we like the Glacier Sound Inn mostly because of the staff and it's location.. If they still have the same staff we'd stay there again.There is a bar and a restaurant.. The Bar was seperated from the rooms so we weren't bothered by it.. I recommend this place if you want to save a few bucks and you aren't too picky.. It was OK by me..

Unique Qualities: Smack dab in the center of town directly across from the museum.

  • Liked — Staff, location
  • Disliked — Needs some painting and some upgrades.
  • Tips/Secrets — Don't expect too much but It is safe and very centrally located.
  • Stayed July 2006, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Glacier Sound Inn

Address: 210 Egan Drive, Valdez, AK 99686
Location: United States > Alaska > Valdez
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Valdez
Number of rooms: 40
Reservation Options:
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Also Known As:
Glacier Sound Hotel

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