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“3* Hotel with 5* Staff” 4 of 5 stars
Review of Resta Reef Resort

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Resta Reef Resort
3.5 of 5 Hotel   |   KM. 65 Quoseir - Marsa Alam | Red Sea, Egypt, Marsa Alam, Egypt   |  
Hotel amenities
Ranked #17 of 70 Hotels in Marsa Alam
Certificate of Excellence
Bridlington, United Kingdom
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“3* Hotel with 5* Staff”
4 of 5 stars Reviewed December 7, 2012

We visited the Resta Reef at the end of November for a week and overall the holiday ticked most of our boxes (our 5th visit to Egypt)

Weather - tick
Quiet resort - tick
Great reef - tick
Staff - biggest tick of all
Value for money - tick
Relaxing - tick
Cleanliness - tick

The only negative for us was the limited variety and quality of food (not fussy eaters by any stretch of the imangination) but the majority of guests seemed happy enough. Stange all inclusive rule around wine - available at meal times in the resturant but not available in the 3 bars!

Overall, a great value holiday in the sunshine with some of the best staff you will encounter.

I would recommed!

Any questions drop me a line.

Kurt

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
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Ashton-under-Lyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 7, 2012

tt is one of the best holdays i have ever had he hotel and animatoin team were brilliant the staff were really friendy and nothing was too much for them the food was also brillaint and plenty of choise from the menu the room were very clean i would like to thank all the staff for a memoble holiday i will return to resta again

Room Tip: the room we had was great for views of the pools and at night all the steps to the bar were all lit...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 7, 2012

We were 6 uk divers and had a week in the resta reef hotel. Between us we have stayed in many Egyptian hotels and overall this was one of the better ones. We only spent a limited time in the place as we were diving during the day, however we would "debrief" every evening before having dinner, and were there for most mornings for breakfast.
They have an Emperor dive centre on site, which was pretty seamless, which I reviewed separately, but is an important plus if you are diving.

The positives for the Resta reef are as follows;

reception and room transfer was very good. Considering there was a lot of new people we were in our room within 25 minutes of arrival. And reception was good the whole week. The staff were polite, friendly and efficient.

The rooms were pretty good, being large & spacious with a decent balcony and bathroom. Water was left each day, very important in a such a hot country, even in winter.

Food was plentiful and all the guys enjoyed the food standard and the choices. The waiters for the most part, happy to help. Breakfast was pretty good, with plenty on offer, and you could order a lunch/breakfast pack if you had an early start.

The animation team and entertainment was excellent, probably the best I've seen in Egypt, so applausee! to all of them, they certainly made a difference to so many peoples holiday. Well done Charlotte (thompson rep), keep up the fire dancing (singy m**$*y!)

Check out was as smooth as check-in and the thompson reps were excellent.

The only negative was the bar service, now I understand that Egypt is a relatively poor country and I'm quite happy to tip staff, particularly those that are giving me beer. However I think that tipping should be after decent service has been given, not before a drink has been served. it may of been that because we were 6 mates together some of the bar staff took a dislike to us I dont know, but some of these guys could not even look you in the eye when you asked for a drink. They would be awkward in their approach to the rules on one drink being finished before ordering another, then a different barman would not bother as we were in a group. Some of the bar guys were perfectly charming, others were ignorant and seemed happy to try to intimidate, I cant give the names because they change their name tags, I wonder why!
I think they need to go to the same people that taught the animation staff how to deal with people, the hotel would get an extra star.
Just a last point, if you go to the disco, its not worth asking for a request as the DJ will ask you to pay him, apparantly he worked in London and felt that he was undervalued at the Resta reef.

Overall, the hotel was very good value and I would recommend it for a winter break, certainly families would enjoy it, and it is a good choice for divers..

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston-upon-Hull, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed December 6, 2012

We have been to Egypt 10 times also a lot of other places around the world but now choose Egypt for distance and weather so we have a broad experience.
I can honestly say the Resta Reef has the friendliest most hard working staff we have met anywhere always smiling and cheerful and willing to have a chat and a laugh.
When we arrived we were welcomed with a cold drink check in was very fast and we were shown to our room cases arrived fairly quick considering there was a full coach load of new arrivals.
The room was clean and comfortable good aircon, a fridge which is a bonus you dont usually get, safe in room no extra charge, big walk in shower with hot water when ever we used it toiletries that were very good unless your fussy dont bother to take them other than conditioner, a really good hair dryer probably the best I've had anywhere on holiday, clean sheets and towels every day our room was cleaned daily to high standard by the lovely Mohammed who also split the beds for us with a smile and left flowers in the room several times.
If like us you like an early morning cup of tea or coffee you can get a tray in the room with kettle, cups an extra bottle of water tea bags, coffee sachets, and creamer sachets its an extra charge but not expensive and saves taking your own we took extra teabags and went to supermarket across road for milk.
The buffet restaurant was very good food always fresh and hot its the only place I've seen a chef go round with food thermometer checking, I have a very delicate stomach and I had no problems I did use the gel at the door and washed my hands frequently didnt drink alcohol during the day but did drink plenty of fluids all comon sense really.
We celebrated our aniversary while there and had the romantic meal pool side I must thank Mohammed (a different one to the room boy) for all his hard work making it so special with candles all round and his attentive but not intrusive service the meal was delishious, he was also in the buffet and made a point of speaking to us every day asking if everything was ok, thanks again Mohammed
The cliff top sun bathing area for adults only is great so quiet and usually a lovely breeze just remember to slap on a high factor sunscreen as you dont realise how hot it is.
Fabio and Charlotte from the entertainments team are lovely ( as are all the team but I cant remember all the names sorry x) they spoke to us every day and had a laugh with us even though we didnt join in their games
The terrace bar is a lovely place to relax after a hard day sun bathing a few beers served in a GLASS not a plastic beaker thanks Ahmed and all the boys lovely music from the DJ (sorry another name we cant remember) dont miss Sundays and Wednesdays with the brilliant Hayley a really good vocalist.
There are a few shops in the reception area,a few next door in the Grand and a few across the road but more will be opening soon along the front of the Grand the buildings were there but not quite finished.
And last but not least a big THANK YOU to Sherif (manager) and Rammy (assistant manager) for making this hotel so good all being well we will be back in march see you then
Pam & Joe
A quick footnote
Yes the buildings are showing their age but hey thats life when you think of the amount of people who have stayed here over the years there's going to be bumps n chips but it didnt spoil it, they dont claim to be 5* but the service certainly is, they were about to start refurbishing the rooms when we left so watch this space I'm sure someone will say they've done it soon

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilnius
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 3, 2012

In short, the hotel and the territory is great. Regarding the number of stars given for the level of the hotel and the prices - great deal. Loved the territory and the idea of staying in mini house-rooms instead of infinity - stores building. The main building of the complex is relatively not too big, which makes it really Egyptian-arabian cozy - like home!

Yet the most precious part of Resta Reef is the staff! Service in English and really western service approach. Amazing people, that would help in every step, would have more patience than anyone could imagine, very ethic and moral based, really polite and giving already family-like feeling over the first days of stay! Great hotel to dedicate your selves to snorkeling (the private beach coast of the hotels has beautiful coral reef), relaxation, leaving all possible civilization behind and enjoying sun to the fullest. And don't forget the food - the chefs and canteen staff are amazing, have international work experience, prepares wide variety of foods each time and the best part is that the food varies from japanese raw, very authentic african to complete american! Yet my personal favorite was SWEETS!!!! A must have at Resta Reef!
Last but not least, exclusive thanx to Mahmoud, Ahmed and Abdo!

Room Tip: I would definitely recommend either two stores closer to the coast or one store (more private) build...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 1, 2012

Stayed at the Resta Reef for 2 weeks from 7th November & had the best time, the hotel does show it's age in places, but everywhere is clean, & the staff really make you feel welcome.
Transfer from the airport 10 minutes max, & the check in was smooth & fast with a nice cold Welcome drink. We were given directions to our room which we found easily, & our cases arrived very quickly. The room was a lot better than I was expecting, the walk in shower was powerful, & there was always really hot water. I had no problems with the hair dryer in fact it was one of the best I've used on holiday, & the toiletries were an unexpected bonus. The air con worked really well, & the bed was firm & comfortable with clean sheets every day.
On our first night in the Buffet Restaurant we were shown to a table & immediately greeted by Mohamed to take our drink order, he seemed genuinely pleased to see us, & everytime we used the restaurant during our stay he went out of his way to talk to us & check everything was ok. He never stopped, but was always smiling, & seemed really happy in his work. This was the impression I got from all the Hotel staff, they all worked really hard, & took pride in their job.
The Resta Reef ticked all the boxes for me, the food was always fresh, regularly refilled, & a good choice - with snacks available between meal times ( the ice cream was Yum!! )
We never had any problems finding a sun bed & I loved the Adults only area which also had a hammock.
Fabio in animation was really friendly, he spoke to us every day even though we didn't join in with his games.
Free Wi Fi in reception area was a bonus
We Loved it, & are planning our next holiday here.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 1, 2012

Stayed at the Resta Reef from 7th November for two weeks,wish it had been longer.Quick transfer from the airport,cold drink to welcome you,fast check-in with the friendly reception staff.Escorted to the room,luggage arrived minutes after us.Good facilities in the room,safe,air-con,fridge,and TV.Probably the most powerful shower we have experienced in Egypt,and always hot water whatever the time of day.Rooms were cleaned each day,to a very high standard,clean towels and sheets everyday.The hotel has a great atmosphere to it,there are lots of different areas to sunbath,two pools,an over 16`s area,large beach with umbrellas,and some well tended gardens,and a big terrace.The All Inclusive package is really good,breakfast,lunch and dinner in buffet style restaurant,late breakfast at the beach bar,and afternoon snacks also at the beach bar,with food in the Casa late afternoon.Drinks are freely available,the staff usually have them waiting for you as you approach the bar.The staff really do make the Resta Reef,always friendly,and love to chat with you,just wish that some guests would treat them with a little bit more respect,and not talk down to them.We have stayed several times at the Resta Grande next door,and the Resta Reef definitely puts it in the shade,in terms of service and atmosphere.The snorkelling is amazing off the jetty,and we were lucky enough to get off the jetty several times,white flags were first thing in the morning,but some days were yellow flags all day.There were a few black flag days,where the jetty was closed,but we were aware this could happen.

Overall,The Resta Reef is one of our favourite hotels we have stayed in during our many visits to Egypt,it has great atmosphere,wonderful staff,and is good value for money.....we`ll be back!!

Room Tip: Stayed in room 3042,overlooking pools,great patio for afternoon sun,quiet room ,on edge of resort,bu...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Resta Reef Resort

Address: KM. 65 Quoseir - Marsa Alam | Red Sea, Egypt, Marsa Alam, Egypt
Location: Egypt > Red Sea and Sinai > Marsa Alam
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 Business Hotel in Marsa Alam
#7 Best Value Hotel in Marsa Alam
#12 On the Beach Hotel in Marsa Alam
#14 Family Hotel in Marsa Alam
#22 Romantic Hotel in Marsa Alam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Resta Reef Resort 3.5*
Number of rooms: 218
Official Description (provided by the hotel):
Perfectly in tune with the landscape around it, Resta Reef Resort is a luxury retreat right on the shore of the Red Sea. Resta Reef Resort has a beautiful sandy beach on its doorstep, and a number of swimming pools set amidst lush gardens and tranquil waterways. ... more   less 
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Also Known As:
Resta Reef Hotel Marsa Alam
Resta Reef Marsa Alam

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