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“Hotel well below our expectation, restaurant even worst” 3 of 5 stars
Review of Lahami Bay Resort

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Lahami Bay Resort
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4.5 of 5 Resort   |   Marsa Alam - Berenice Road | 115 km south of Marsa Alam, Marsa Alam, Egypt   |  
Hotel amenities
Ranked #21 of 63 hotels in Marsa Alam
Sao Paulo, SP
Top Contributor
194 reviews 194 reviews
34 hotel reviews
Reviews in 48 cities Reviews in 48 cities
145 helpful votes 145 helpful votes
“Hotel well below our expectation, restaurant even worst”
3 of 5 stars Reviewed July 20, 2014

We were there for one week at Easter and these are our comments.
Pros:
the position of the hotel, on the best part of the bay;
the garden well maintained;
Turisanda' staff ( especially Jacopo and Valentina) that was very polite; actually they invited us to take part to the different activities they were organizing, but they never pushed too much us or didn't respect our privacy.
Very good cleaning of our room and bathroom,
Very polite and reliable housekeepers.
Cons:
Rooms and bathrooms need urgently to be refurbished;
Awful food, very little variety...it's good only if you are on diet...

Regarding the sea, it was nice, but very cold for the period, and when we were there is was not transparent as in Sharm el Sheik.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
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408 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Cirencester
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 29, 2013

We are currently at LAHAMI bay hotel and unbelievably are the only two guests this week. The staff,service and food quality has been outstanding! We have had many visits to Egypt but this is by far the best. We would highly recommend this hotel. The diving and snorkelling have been fantastic. Despite perceived concerns of travelling to Egypt we have felt very relaxed and consider this a very safe area for tourists.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2013

The resort is well designed and comfortable. It appears as a sort of magical garden in the middle of the desert at the edge of the Red Sea. Although it can house quite a number of people, it seems relatively quiet, except at dinner time, when an excellent buffet is served. The resort has three beaches but is most of all a good place for divers who like some luxury. The resort has a house reef jutting out from the beach and operates an excellent diving centre with very capable and pleasant staff. Minuses are perhaps the unnecessary crooner at night and the somewhat too liberal behaviour of a few of the restaurant and boat staff.

Room Tip: Rooms on the flanks, away from the main building, facing the sea.
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  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milano, Italy
Top Contributor
56 reviews 56 reviews
50 hotel reviews
Reviews in 48 cities Reviews in 48 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed May 22, 2013

Lahami Bay Resort is located at a remote and beautiful area of the Red Sea. There is absolutely nothing outside the hotel, just desert. The hotel maintains excellent standards and the snorkeling cannot be beaten in Egypt. The journey from the airport is long (2 hours). The rooms are comfortable and quiet. They are very spacious, with a comfortable king sized bed, a sitting area, a full bathroom with separate toilet and bidet, and ample storage. The mini bar was restocked daily. The room had satellite television; no Internet connection in the rooms. There’s wifi connection (2$/15min.) in the common areas near the reception. There are three different beach areas. All have fixed umbrellas and good quality wooden sunbeds with mattresses. Towels are given to you by the pool or the beach. The layout of the reefs is different from other hotels on this coast in that there is no need for a pontoon for entry to the sea as access is from the beach. There are many turtles, Napoleans, rays and reef sharks; the coral is colourful, varied and in pristine condition. Staff are outstanding, they were incredibly helpful, courteous and friendly. The food was generally very good. Breakfasts were excellent, with lots of varieties of bread, cheeses, fruit, fresh yogurt, etc. The buffet at noon and in the evening had lots of choice. There was nothing going on past 11 pm, when the bars closed. We’ll come back!

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 30, 2012

Negative:
Definitely not a 5 star hotel. The toilet in the room was not properly cleaned when we moved in. The bathroom and toilet doors stayed dirty despite our explicit request to the cleaning personal to take care of it. The service was not a 5 star hotel level. The waters were slow, often not friendly, sometimes on a border of plain rude (not all of them). The hotel in general produces a shabby impression.

Positive:
House reef is quite bid and in a very good state. A lot of big fishes and turtles to see.

It seems that people keep coming there because of the exceptional house reef, so hotel profit from it and makes no effort to improve.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 16, 2012

The hotel is very far but the marine life is great. It is not a great family hotel. Most of the patrons are old and come for peace and quiet. None the less the kids club is adequate and the shows at night are fun. I would recommend this hotel to couples and serious divers but not to families. The food is clean but the varietyis some what limited.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 3, 2011

Pluses:

- 7 days in Egypt without stomach upset has to be good news.
- Clean, generously sized rooms - sea view and size depend on your package
- Staff friendly and helpful at all levels.
- Excellent diving and snorkelling, the reefs begin as soon as your toes are in the water
- Nearly no children.
- Many guest come back again and again stating that Lahami was a notch above the others hotels and resorts on the Red Sea. Our first stay, so we can't comment. We'd go back if the weather were warmer.

Minuses:
- Too often like a German-speaking rest home (you may consider this a plus). But life ends at 10pm each evening.
- The towel reservation on beach chairs is alive an well and living in Lahami Bay. Get there by 8.30 am or all seats and umbrellas are gone
- There are more guests than sun-loungers
- "All inclusive". This was our package, but first info we received on arrival was what was not included. For example, not included was our mini-bar.
- Wine: the choice is red, rose or white, and one glass at a time with a 10 minute wait for the order to arrive.
- Perhaps understandably in a Muslim country, the whole concept of alcohol is a closed book to the bar staff. We were served warm gin & tonics and warm rose wine. At least they were not in the same glass.
- Though well equipped, the windsurfing is expensive at €37.00 per hour with insurance.

Comments:

This is not Europe and time and pace are slow. I was turned away by one of the 3 bar staff standing behind the north beach bar at 9.56 as they didn't open until 10.00am.

There is nothing outside the resort except desert.

Every drink or coffee or tea you order has to be signed for on 'Lahami Bay Resort' printed NCR paper in three layers. We wondered if the paperwork and its administration cost more than the drinks themselves. Especially as with "All Inclusive" we merely browsed the not unsubstantial pile of dockets amounting to approximately €350 at check out and didn't pay anything!

The Guest Relations Manager mentioned in other reports is a daunting figure. She is not unlike a fortune teller. However, don't be fooled by appearances underneath beats a heart - somewhere.

The weather was sunny but much cooler than we expected and cooler than normal for Nov/Dec. Though 25°, a sharp wind that blew day and night kept it feeling more like a nice day on the beech in England in July.

The water at 24/25° means snorkelling without a wetsuit is quite possible, but for more than 30 minutes a wetsuit is necessary. You may also feel under-dressed as the Germans are fully kitted with, at times, full suits with head and feet in neoprene and even double suits.

The resort runs its own desalination plant for fresh water. This is not drinkable and bottled water at €2.50 per 1.5 litre bottle is available, this is included in "All Inclusive" package. Likewise electricity seems to generated on the large site and the noise can be heard at night if your room is on the south beach side.

Internet is only by 3G mobile phone. Reception supply a dongle which can be used on your own laptop or the resorts only desk top. The speed is slow, but checking and replying to emails is possible within 15 minutes, which costs €2.00.

Construction mentioned in other reports seems to nearing the end and we were not troubled by it. More than can be said for other tourist resorts we saw on the 2 hour and 40minute coach ride to and from Marsala Alam airport: more than 50% of all buildings were little more than concrete skeletons.

Room Tip: Worth paying extra for sea view and "All Inclusive" package
See more room tips
  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lahami Bay Resort

Address: Marsa Alam - Berenice Road | 115 km south of Marsa Alam, Marsa Alam, Egypt
Location: Egypt > Red Sea and Sinai > Marsa Alam
Amenities:
Restaurant Swimming Pool
Hotel Style:
#10 Top resorts Hotel in Marsa Alam
#19 Luxury Hotel in Marsa Alam
#20 Romantic Hotel in Marsa Alam
#22 Family Hotel in Marsa Alam
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Lahami Bay Resort 4.5*
Also Known As:
Lahami Bay Hotel Marsa Alam

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