We went here at the end of July for a dive holiday with Regal Dive, 6 weeks ago we wrote to them detailing the negative aspects of this hotel & dive school as they requested, but they have shown no interest as yet. We have been to Egypt at least 15 times each and this trip was by far the most expensive & the worst. Nobody has mentioned on Trip Advisor that you can only buy drinks in the hotel and a lovely freshly squeezed orange juice costs £3.50, a can of coke is £2.50 (the price is the same on the dive boat), five times the normal amount of the rest of Egypt, but first you must find somewhere to buy your drink, whilst we were there the poolside bar was shut, as was the swimup bar, and the ice cream parlour, and other places, in their place there was boards behind which the sound of powertools went on during the day.
Our room was nice and clean, the cable TV has no English channels but that is not important to most, the room cleaner was very nice and friendly.
The internet computer in reception did not work when we tried to use it, the cafe/bar on the beach was very nice, and a slightly cheaper option of lunch rather than the £15.00 buffet lunch as we were only half board. Breakfasts and dinners were quite good and there was some things for vegetarians. Towels are given to you by the pool, but beware if you give them back late, you will not be allowed one the next day.
In some ways I think what spoilt the trip more than all of this was the surly & rude attitude of the Dive school, this was the most miserable dive school I have been to in Egypt, although it was well organised,if you complained about anything the manager just says 'Actually I don't understand you' and walks off, yet her English was great when she was asking for money, once they have your money they are not interested in whether you enjoy yourself or not, unless you are paying more, one Divemaster went around the boat asking passengers for a tip! I think that because there are not so many people visiting now they feel they have to get as much out of their guests as they can, even tried overcharging on the final bill. As usual though the Egyptian divemasters were fantastic & did try to make people happy.
All in all this could have been a good holiday if the hotel was fully open without the building work, and the if the dive team cared a bit more about giving their customers service for their money.
Ask to be away from the building site
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.