Just returned from a weeks holiday at the Utopia Beach Club, all i can say it has many problems that need addressing !
First of all, the Rep !!! Oh dear, a very nice man indeed however his welcome meeting needs to be revised, my girlfriend came out of the welcome meeting petrified, as all he talked about was the dangers of staying in this hotel !!!! They included, recent sexual assault cases, the paracites that you need to be aware of and a dodgy doctor ! Wasn't a good start ! Nasser is also very vague when it comes to the trips you can book through him ! We booked a boat trip, all i can say is what a joke ! It cost £100 (for 2), we spent more time on a coach than on a boat, we were told by Nasser we would be picked up from our hotel at 6am and then taken to the boat, well, they eventually picked us up at 6.50am and then proceeded to the boat trip ! Little had he told us it was 280km away ! This was not mentioned anywhere while booking, although he did say we'd be back at the hotel by 4pm, we actually got back at 9.15pm, having missed the evening buffet ! All in all, an absolute waste of money, beware of the Hamata boat trip, the trip itself is great, just a shame it's a 3 hour coach trip away, then another 3 hours back !
The hotel has recently under gone a revamp, so is of a good standard, although we booked this as a 4 star hotel, which it clearly is NOT !
The food is mostly ok, not a great deal to choose from at night, however the had just opened another restaurant the day before we left, which was much more promising. My girlfriend is still having stomach pains and we've now been back a week ! General cleanliness is not high on the list of priorities at this hotel, the glasses are just rinsed under the tap, and thats them washed apparently ! Same with the plates etc etc......
Also don't go to see the hotel doctor ! He is a rip off merchant ! We met a couple who visited him to treat a couple of mozzie bits ! He tried to charge them 350 euros for the pleasure, he made a load of treatment up which he pressured them to sign to agree he had done, altough all he actually did was rub some cream on them ! All he wants to do is claim off insurance companies so please beware !!!!
The evening entertainment was next to none, although they did seem to look after the kids well ! Beer is served by the glass, which is fine, but the bottle they serve it from seems to be just on the side so the contents was inevitably warm !
Certainly won't be going back to the Utopia, and i wouldn't recommend it to anyone either !











