We came on the promise of better snorkeling than our previous 2 holidays at Sharks Bay in Sharm, but we found as this hotel isn't situated in a bay that the wind and strong current made snorkeling very difficult and the house reef was no better than at Sharks bay. Access to the reef it difficult via 2 pier type jetties and there was steel steps down which many of the guests including my wife hurt themselfs getting out of the water as the continuous waves and current pushed her into the steel structure even on a white flag, so there was some nasty bruses amoungst many people.
The hotel is mostly good but there are some negitive points, there is a lot of building work there at the moment and will be for 4-5 months so say the staff. A lot of the block pavements are crumbling and extremely uneven and unlit which many other guests pointed out and had twisted ankles etc.
We were first situated in one room of an 10 room 2 story block which like many of their blocks, had only one airconditioning compressor, shared, for all rooms and it was only switched on at a few times of the day. Also, like many others, we were close to the night entertainment venue which was very loud and lots complained as it's in a very large tent which fails to contain the sound and is on until midnight. Being early birds we found it too loud and with the lack of A/C asked to move but despite the hotel being quite empty they would only move us the following day and that took some amount of arguing.
This time we had a room with it's own A/C compressor but still was, in my view, too close to the music but we put up with it.
The food's OK, service good and staff friendly although as there was only few Brits there we were a bit pestered by staff wanting to exchange their tip pound coins all the time. Also, as our Thomson fight pick up was at 1700 and check out was at 1200 we asked to keep the room on, which they did let us in the end keep it until 1430 without charge but it took a lot of arguing and we had to speak to the manager as they wanted to charge us 25 euros each (50) to keep it until 1630!!
In all, as we came for the snorkeling, which was very difficult, we wouldn't go again as there are better Egyption hotels situated in bays. However, if you get the right room arn't early to bed and stay by the nice pools, in all, you could a nice time to be honest.
Good Luck!

If you want a good (not luxury) hotel with great service, exceptional housekeeping, clean pools( 6 of them), very good snorkelling, ample food, more than ample drink with loads of sunbeds, to read and do little else in the sunshine.........then the Akassia will be perfect for you.

If you are expecting world class facilities, unfaultable property and haut cuisine.....look to see how much you are paying.

If you are a half full sort of person you will have a great time; if you are a half empty sort of person you will find things to confirm your negativity.

While here I will take the opportunity to mention Thomson and Travel Republic. We paid for extra legroom seats. They took the money, confirmed they were booked, reconfirmed they were booked, reassured me again they were booked.......and guess what? The afternoon before we flew they said they were not booked and there was nothing they could do. At 6'2" and with 28" seat pitch 6 hours is not fun. It is your choice to book with Travel Republic; Thomson are the only carrier in to Marsa Alam from the UK at present in the Winter.

We stayed at The Akassia Swiss for seven days and thoroughly enjoyed every one! The hotel is clean, well maintained and well planned, there are pools of different sorts dotted about the resort complex (although we didn't use them, preferring to snorkel in the sea either in the 'lagoon' area or on the house reef), the restaurants and quality of food were good, the bars were very good and the staff were excellent. If we had to pick a fault, it was that it was quite windy whilst we were there which made it quite cool in the evenings so it's worth taking a couple of long sleeve tops. That said, once you are out of the wind, it was very warm indeed.
Would we go back? We've already booked it but this time we're going for 14 days!

It is one of the nicest . friendliest and awesome resort that I enjoyed. The staff , the service , the food and the environment is something to cherish .
The only thing I didn’t like ( and that is not hotel problem , I think ) is the taxi , limo services in the hotel. They are very costly . They charge us 40 Euro for 15 min. drive.
Akassia will be the school to teach the future of tourism in Egypt.
Good Job