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“Terrible” 2 of 5 stars
Review of Elphistone Resort

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Elphistone Resort
4.5 of 5 Resort   |   25km north Marsa Alam city, Marsa Alam, Egypt   |  
Hotel amenities
Ranked #32 of 64 hotels in Marsa Alam
Rome, Italy
Top Contributor
58 reviews 58 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
65 helpful votes 65 helpful votes
“Terrible”
2 of 5 stars Reviewed October 21, 2012

Had to spent a week there because one of my relatives got a seasonal job there so I visited out of curiosity. I am not into all inclusive cheap resorts in general, leave aside when they are close to a pointless sea (no direct access to deep sea) and in a sloppy-looking place. Food is a nightmare - bad prepared, poorly presented, no taste. I, just like many others guests, felt stomach sick despite not having touched vegetables and tap water (not even to brush my teeth). The resorts offers all sorts of annoying entertainments - the staff are individually nice and fun guys, working hard to please all customers but the outcome of their little shows and games is poor, offensive (e.g. frequent homophobic/racist jokes) and very cheap. Still, the average customers appear to appreciate it and I guess the staff just do what their typical customers like - which is sad and scary anyway. Rooms are decent though not exactly clean and most of them are located far from the dining room, beach and swimming pools. Local staff are always checking you out weirdly (particularly if you are a woman) and they do not feel shame in complimenting you or knocking at your door with all sorts of excuses. In fairness, after having made it clear that I would have complained about it, nobody approched me again. Check in and check out were both painful - on check out, the guy tried to charge me twice for the room. Lukely, I had the receipt and the director helped me out in clarifying things. Veratuor assistants, Ilaria and Elena, were the two only professional staff - helpful, kind, flexible and easy-going. The beauty centre is really nice. Excursions offered by the resort are good - I went to Luxor and even though is really demanding in one day, it is worth. Do not buy souvenirs, at the hotel or outside - not worth and the negotiation pantomime is just annoying after a while, Outside the resort there's nothing: NOTHING. Beautiful beaches can be reached in some 5 minutes through a free shuttle service provided by the resort, which is good. For the rest, real nothing. I would recommend to go elsewhere in Egypt. If you have to go to Marsa Alam, this very resort is not the way to go!

  • Stayed October 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
Cairo, Al Qahirah, Egypt
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 24, 2012

If you go to Marsa Alam I would very highly suggest you stay at the El Phistone resort. It is located due west of El Phistone island (fantastic for scuba) and south of Abu Dabab and Marsa Mubarak bays -- both excellent places to scuba, swim, and snorkel. All rooms in the El PHistone are large with balconies and ocean/beach/pool views. All of the amenities are present but the best 2 things are the food and the service. The service from the highest to the lowest levels are very helpful, kind and multi lingual. The food is served buffet style but the chiefs make a wide, exotic, and very tasty array of food. I haven't enjoyed buffet food this much in years. The El Phistone is owned and operated by an Italian company -- and the service, quality, amenities, and food strongly reflect this.

Room Tip: This hotel has 'quiet' room areas so, if you want to party, ask for one near the action. IF...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 24, 2012

i have been to the resort a couple of times and every time the quality of food and service amazes me. What's amazing there is that i felt that i was every staff member's priority and the friendly environment made me feel just like back home. Me and my family needed a getaway and that was the perfect destination with its beautiful scenery and clean rooms. The staff were very friendly and polite, the food was very delicious and the waiters were very keen to serve different varieties of food. I advice anyone who wants to have a peaceful vacation, to experience Marsa Alam Elphistone Resort, you will never regret it.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 24, 2012

This hotel is practically like my second home! I always go their and I for sure recommend this considering the great hospitality, cleanliness, food, entertainment, breath taking view from the room.Even the staff were all polite and friendly as well as professional, could not have asked for better, beautiful surroundings and great choice of food/bars

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giza, Egypt
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 24, 2012

It was really nice vacation, so nice hotel and excellent services, the room, food, coffee, night club, sea and the services , every thing was really nice and so lovely ppl, also its near from the air port , the hotel was calm , i recommend all my friends to have a vacation there and i'll visit it again soon.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 25, 2012

third time to visit Marsa Alam ELphistone Resort is for me better beautiful landscape rooms all nice sea view . rastaurant is very good food friendly staff and proficainal service .
beach launch is good. i like animation
perefer to have oriantel show once for disco
i will come back with my barenth next time

Room Tip: bunglows is very beautiful
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  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 24, 2012

i have been in the resort for 1 week

room was very clean with a very beautiful view i really wanna to Owen one room same that one
i can see sea from all direction
restaurant was super food is very tasty and the staff is very friendly and polite

in the night we got a very romantic dinner at the sea and under the moon light

we spend 1 week in a very healthy weather

Room Tip: i was in building ( I ) very near to the beach and very quieter
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Elphistone Resort

Address: 25km north Marsa Alam city, Marsa Alam, Egypt
Location: Egypt > Red Sea and Sinai > Marsa Alam
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in Marsa Alam
#14 Top resorts Hotel in Marsa Alam
#26 On the Beach Hotel in Marsa Alam
#27 Luxury Hotel in Marsa Alam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Elphistone Resort 4.5*
Official Description (provided by the hotel):
The hotel has WIFI internet is covering the whole hotel is EXtra Charge.THe hotel has Taxi is Extra Charge, Four Swimming Pool , one of them called Relaxing Pool with A Jacuzzi Free , Gym , Mini Football, Tennis Court , Kids Club are Free of Charge. ... more   less 
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Also Known As:
Elphistone Hotel Marsa Alam
Elphistone Resort Marsa Alam

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