I've just returned from my 3rd trip to this hotel. The hotel is 10 minutes from the airport. After a 5 hour flight, that's a big advantage. When you get there, you are welcomed with a cocktail and some useful info. By the time you get to your room, your suitcase is already there. What makes this hotel special, is the very friendly staff. Without exception, they are polite and helpful, and what's also nice, they are not looking for tips. Of course tips are appreciated, but it's really up to you when and how much tip to give. It they do a good job, they will get a good tip, and they know it. The hotel has 3 large swimming pools, and a beach with coral reef for snorkeling. If you are a real lover of snorkeling, there are better places to go, because the water in the bay isn't always clear. This is caused by people walking into the water at the end of the bay, where there is a sandy beach. When the water is clear, snorkeling if fairly good. I've seen dozens of different kinds of fish on the coral reef, and also turtles. The hotel rooms are spacious and nicely decorated, and, above all: the beds are very comfortable. The meals are buffet style. There is a good choice of dishes, and there is a different theme every night. The food is tasty and well prepared, so there is always something for everyone. Like all large hotels, they try not to waste too much food, and that's where it gets a bit tricky. Personally I avoid dishes that can be made from left overs from the day before, such as soups, salads with meat or fish, and terrines from meat or fish. I've learned this from experience.
The hotel itself is built in easter style, and it's beautiful. It is extremely well laid out, and it never feels like a big hotel. It is made up of many small buildings, which are max 2 stories high. There are beautiful gardens everywhere, and they are very well looked after.
There is an entertainment program with activities during the day, like aquagym in the pool, steps aerobics, water polo, to name a few. There is also entertainment at night, with live music, oriental shows, music on the beach, etc. Not Broadway standard, but still professional and entertaining.
The surroundings of the hotel are less than spectacular. You can visit El Quesir, a nearby town. If you've never been outside Europe a visit could be an interesting experience, but there really isn't a lot to see. The same thing goes for Port Ghalib. Cairo, Luxor and Aswan are all too far away for a day trip, unless you fly there.
Snorkeling or diving trips can be worth while.
Most people who have been to this hotel, return sooner or later. For people who have been there 6 times, they plant a palm tree, with the family name on a plaque. There are many of those palm trees!
All rooms are good, but of course sea view is nicest, but also more expensive. Entertainment stops a...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.