Just returned we stayed from the 8-8-12 till the 22-8-12. Myself my husband and our Daughter aged 8. Very welcoming staff very helpfull special thanks to the resturant manager Ayman always made sure we were seated promptly with enough water, made us feel very comftable. The hotel is brand new very clean and tidy.The water shoots are great but are only open from 9am till 11am then 3pm till 5pm. Our room was fab with great air-con very needed as wonderfull and hot, the cleaners were great cleaned everyday very friendly staff throughout. The downside is there are very few English!!! most of the hotel guests are Italian the food the entertainment the kids clubs are all for them, we sat and watched there show one night they were going through were people were from they diddnt mention the UK, saying that we met some great people and diddnt let it spoil our holiday. Michela kids club for everyone who was'nt Italian spoke good English and was very sweet with our Daughter, also special thanks to Lucy in reception very helpfull and very sweet and funny. The beach was the best thing on a scale of 1-10 it was an 11..!! The coral Reef the cleanliness of the beach very very Beautiful just had 3 underwater cameras developed amazing will always remember it. The bufett was ok but not much choice for the kids only served chips once a week and only ice cream with the evening meal most all inc hotels have snack bar with pizza chips ice creams through the day, Our Daughter lived on pasta and cheese rolls, breakfast was her best meal of the day with the eggs being cooked how you like them. All in all our first time in Egypy I would return but not to this hotel only because of the lack of English guests, we were not told about this when we booked but our rep in Egypt Alan was very helpfull and always avalable thanks Alan.
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