Once again we have had another fantastic time at hilton Marsa Alam, made very special by the attentiveness of all the staff. Thanks for making lots of special memories for Gary and I, i can't think of a better way to celebrate our anniversary. For those of you who have any concerns about visiting Egypt then don't worry. Any problems are far away and will not concern you in Marsa Alam. Weather, food and drink are top notch and the service and commitment of their staff are second to non. Despite many members of staff being sent home on forced holiday because of the lack of visitors the remaining staff seem happy and their goal is to make your stay a memorable one. Thanks once again to the lovely Hany who went above and beyond, Mohammad and Emad at the swim up bar and Mizo who phoned to talk to us and make sure we were having a good time despite being at home! Theres dedication for you. Thanks to our room boy and pool guys for setting up our sun beds for us each day, and i LOVE the new sign you can put on your sun umbrella to stop people disturbing you when your resting. thanks to guilia from the animation team for our little chats x Our upgraded suite was fantastic and will be something we will be doing again! Thank you to all the management staff for checking each day that all our needs were being attended to especially Ehad and congratulations on the successful evening meal around the pool, absolutly perfect and just the kind of evening that gary and i enjoy....more of thisvplease, as you know Gary and I love the atmosphere of eating at Breezes and still believe there should be an option of eating in a more secluded area with low level lighting for couples who want to relax and take time over their meal rather than the hustle and bustle of the main restaurant, this is a personal thing and does not detract from the service and food in the main restaurant and is purely a personal thing. Thank you once again to all the staff for making our stay special and we hope to see you all again soon.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We would like to thank you for your "fantastic", nice detailed review. We are always keen to meet and exceed our valuable guests' expectations and satisfaction. Hany, Mizo Mohamed and Emad and the rest of the team members are appreciating your positive comments. It is nice to receive compliments on the Pool Dinner on the Breezes Pool Bar in which we operate every Monday.
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We also look forward to welcoming you back to your second home!.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.