We have just returned from two weeks at the Hilton Marsa Alam Nubian Resort and all we can say is WOW! Lets start:
Arrived at the Hotel at 5:30pm and by 5:40 we were checked in and on our way to our rooms. The check in process was the fastest we have ever experienced and after a long day travelling was just what we needed. We travelled as a family of 5 in 3 rooms and the hotel had allocated us all rooms in the same block so that we could be close together.
The room we were in (3305) exceeded our expectations. It was spacious and had everything we needed. The bed was very comfy and although on our first night it was two single beds, when we returned on our second day it was made into a double bed. The balcony was large as well and we had a sea view even though we were on the ground floor. Bathroom was plenty big enough and we had a bath and a shower so catered for both of us as I love and bath but the hubby loves a shower. The room was cleaned daily and towels replaced daily, our cleaner Bohaa (i think) done an excellent job and on our last day done some amazing towel art.
The restaurant was spacious and we were able to get a table together as a 5 every night. The food was OK, plenty of choice but towards the end it became a bit much. After a few days at Breakfast my hubby didn't need to order his fried eggs as they were just ready for him (including beef bacon mixed into the egg whites). We thoroughly recommend the Souk Cafe as an alternative although after we had eaten here we couldn't move for the sheer volume of the food. Tasted amazing though and well worth a visit.
The shopping mall has everything that you need, including a small shop for snacks or drinks for your room. The shop owners are very friendly but if you tell them no they will leave you alone.
Onto the swimming pools. We based the majority of our time around the big pool whilst my mum, dad and nan were around one of the smaller ones. Our barman Tarek was always smiling and the majority of the time he had our drinks waiting before we had even swam upto the bar. Ask him for a Tequila Bomber (if you can drink it all, you may need help getting out of the pool!). Our reasoning for basing ourselves around the main pool was for the animation team!
The animation team were absolutely incredible. At 10:15 every morning out they came smiling, cheerful and happy, performing their club dance before going round every pool to say hello to every holiday maker. This was a nice touch as it showed that they cared about everyone not just those in the main pool. The range of daily activities were on par with most hotels we have been too, although they actually get in and do it with you (especially Cookie and his Aqua-Gym) . The evening entertainment was top notch as well, ranging from belly dancing to an African show on the beach! They also do a movie quiz which was interactive rather than sitting down and writing the answers on paper also very funny if you have had a drink. We have to mention just some of the team who made this holiday so memorable for us - Sameh, SemSem, Cookie and Capo - thank you guys for always making us laugh, throwing us in the pool almost daily and even coming to say goodbye when we were waiting for our taxi to the airport.
The only down point was we were going to go on a quad bike excursion but my mum hurt her foot which meant she couldn't put her shoes on... the agent was kind enough to refund the deposit that we had paid but then would not leave us alone badgering us into booking another excursion for a shorter time but at the same price as the longer one. Got pretty annoying in the end where we took to hiding from him as he didn't seem to understand no.
I will definitely visit this hotel again as the staff here go over and above the line of duty to make your holiday a comfortable one and can't wait to book up to go back.
- Official Description (provided by the hotel):
- The Hotel was opened in July 2011 and offers a unique Nubian Themed experience. Located on the Abu Dabab Bay with 4 swimming pools (2 heated in winter).The Hotel bedrooms are in individual blocks of 12 to 24 rooms on 2 floors. All bedroom blocks are located in large landscaped gardens. ... more less
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- Also Known As:
- Hilton Marsa Alam Nubian Hotel Marsa Alam