I just came back from this hotel after spending 10 sunny days there...
The hotel is not new, but in good state. Very swift check in... The room (top floor) was rather spatious, especially for a single person, with a nice terrace and reasonable bathroom. I think that there was no enough storage space (i was alone, and i am not exactly a fashion victim, so no much luggage), but only one drawer in the whole room and it was the drawer of the table. The safe is on the small side and i could fit my ipad only under certain angle. Be prepared to find your safe locked when you get to your room, but "the friend" of the bell boy will come reasonably quickly and explain to you how to put your own code. I like hard beds, and had no problem with mine, but if you are into memory foams springy beds - you will have hard time in this one ;) The bedding and towels are visibly old, but simingly clean. The air conditioning was rather noisy, so was the little fridge, so i kept them both turned off. The room was kept clean and arranged well by house keeping. The towel art was mostly tasteful, even though having flower pettals all over your bed can be somehow annoying :)
The food in the restaurant was indeed repetative, but rather tasty. For some reason during the 10 days there i didn't see any chicken being offered. I once saw "val au vente" on the menu and the one time the chicken broth being advertised turned out to be soup with beef bits in it. So if you don't eat beef (like me) you have to eat fish each time and the recepies were not exactly many. The great thing is that there was always fresh fruit and enough row vegetables. The drinks are on self service, which i personally prefer as you don't have to wait on someone to come to your table asking you what you want, or having too much attention from staff. I am sure though that some guests won't be happy about it, but suited me fine. One night i ordered the advertised sea food platter. the service was good (served by the restaurant manager), but i thought that all was overcooked and the lobster was from frozen.
The salesmen around the pool and the beach were actually rather shy in my experience. I actually had to search the for "Sea world" on my own in the diving centre. When i went there to require after a boat trip that interest me I was told that the one i want is not going to happen as they don't have enough people for it. Andrea, if by any chance you are reading this - send your salesmen out, make them sell those trips...
The only one approaching me on several occasions was the spa center guy. I love massages, but had to wait for his third passing by to get an offer i accepted. The full body, feet and face massages were great - recomended! :) Ask for Paolo - magic hands :)
The Animation team is multicultural and not too obtrusive. The nice Polish girl who did most of the talking should invest in some english lessons though. I know it is not her native tongue, but "gentlemens" is a silly mistake to make. She also encouraged some kids to walk "sexy"... For crying out loud how sexy you want 4-5 years old ones to be, and why?!
If someone from the hotel management is reading this. Next time you organise a dinner around the pool, please invest in some more lights (i am referring to the Easter dinner). Most of the buffet was in the dark, so it was a bit of a gamble what you will put in your plate. And eating fish with some bones can be potentially dangerious, if not just plain annoying in the dark. Good mark for the effort of decorating the place, moving all the furniture from the main restaurant and great deserts (they were in the light and had no bones) ;)
Main swimming pool is rather good size for the guests at that time and there were enough chaise longues around the pool and the beach, but have no idea how full was the hotel. There is a second (heated pool) with water slides and so on, where i guess mostly families with kids were going.
Overall, nice experience if you are looking for relaxing in the sun and snorkeling. Service was good, place was nice, but i don't think that personally i will be back.
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- Also Known As:
- Triton Sea Beach Hotel Marsa Alam