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“Just enjoying the beautifull place!” 5 of 5 stars
Review of InterContinental The Palace Port Ghalib Resort

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InterContinental The Palace Port Ghalib Resort
5.0 of 5 Hotel   |   Port Ghalib | Red Sea, Marsa Alam 23, Egypt   |  
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Ranked #2 of 64 hotels in Marsa Alam
Brugge, West-Vlaanderen, Belgium
1 review
2 helpful votes 2 helpful votes
“Just enjoying the beautifull place!”
5 of 5 stars Reviewed November 19, 2012

We came back from Marsa Alam the 27th of October and still enjoy thinking back of the wonderfull time we had at the Intercontinental Palace! The hotel is in one word fantastic! Well maintained, beautiful lobby, beach and sea (reef) are fantastic, service really good, hotel staff professional and kind, the food is for egyptian standerd very good.
It is the third time we go the Egypt and this hotel is by far the best stay we've had. We had a very relaxing holiday without having to stress about anything. Airport neareby so no long travel by bus. Nina gave us detailed info about what nice things to see. She even gave a guided tour of the hotel facilities (nice Six Senses Spa!). The Divers Club neareby also fantastic! We surely will recommend (and already recommended) the hotel to friends and family... and we would definately go back there ourselves!

Room Tip: We had a garden view room which was fantastic!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc R, General Manager at InterContinental The Palace Port Ghalib Resort, responded to this review, November 28, 2012
Dear Guest,
Thank you for taking the time to review our resort and evaluate your stay with us.
We are pleased that you have carried back fond memories of your stay among us and we are Looking forward to the pleasure of welcoming you back at your next Visit.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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659 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Holsbybrunn
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 17, 2012

We just returned and I'll give my comments as long as they are still present.

The topmost advantages are the location with it's snorkel - reef in front of the hotel, the brilliant services of the service oriented stuff and the Six senses SPA. The SPA is a must : we enjoyed the traditional swedish massage as well as the amazing Hammam treatment!

Special thanks to Mr. Hassan Samir who solved every of our tiny problems / answered our questions immediately, very kindly and satisfactory.

A bit disappointing in international comparison was the boring food buffet at dinner time. Just giving each evening another theme but more or less the same main courses is not really challenging.

But the desserts at dinner and the breakfast have been very delicious. In addition the food at the pool bar is recommendable.

Room Tip: Seaside is a must !
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc R, General Manager at InterContinental The Palace Port Ghalib Resort, responded to this review, November 28, 2012
Dear Guest,

I am pleased that we have been able to create favourable moments during your stay with us. Thank you for your comments about our resort and the entire team joins me in thanking you for choosing us for your special stay.
We sincerely hope you return in the very near future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 2, 2012

Great Hotels Guests Love?! At this Hotel, it turned out to be.. The Greatest Hotel Guests Adore!! Whatever you have in mind or expecting to get, trust me The Palace team will go beyond your thoughts and impress you BIG TIME !
Since the plane landed, Hassan, bell captain, was there to greet us and escort us to the shuttle. When you get to the Hotel, the whole ambiance takes you from a state of being to another World.. To a Palace Life. From the moment of the check-in, be sure that Ibrahim, Front Office Manager and of course his team, will not give you a chance to think, as they will do the job for you and guarentee you a relaxing time..JUST relaxation. And don't worry about your first impression as you will be amazed:
The room: Superbe! personalized to suit any style with perfect amenities and VIEW!
The Food: YAM! Best you can eat with different varieties and the Chefs always there to do it your Egyption-Way :) Thanks to the F&B team who's always there all the time
The Spa: It will become one of your Senses.. Try not to miss it!!
The Service: AAA+ !
The Beach and Pool: Thought i am in a movie! + A tip for everyone: InterContinental The Palace House Reef is the best! It is WAW; once you get to that other world under Water, especially with Adham, you will never want to come back to real World. And For sure Haitham is always there to guarentee your safe and have everything well arranged for YOU.
But most of all, what made it so special is for sure THE PEOPLE and when you get there you will reveal their Secret: THEIR SMILE! They are smiling all the time..everlasting smiles on all faces and nonstop Energy; Ibrahim, Hasan, Nina, etc. and you will find them everywhere all the time.. YOU ARE THE BEST.
Thank you Ibrahim and thanks for the whole team. You deserve billions of Merci for what our vacation turned out to be because of you!!

For People looking for a great taste in a perfect ambiance: You found the Place !

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc R, General Manager at InterContinental The Palace Port Ghalib Resort, responded to this review, November 6, 2012
Dear Guest,
Thank you for your nice review and wonderful remarks, it's an absolutely pleasure to have you in our unique resort and I’m glad to know that you liked our service and staff attitude, which I have shared with them. Such a great Feedback like yours encourages us to strive and exceed the expectations that our guests rightfully have from us.
Highly appreciate your sincere recommendation and we are delighting to the pleasure to welcoming you back very soon at your second home

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 21, 2012

The hotel is in one word beautiful, beach and sea are fantastic, service really good, hotel staff professional and kind, the food is for egyptian standerd ( we are from italy so spoiled with our kitchen!) really nice.
If you are looking for a nice relaxing holiday with all the luxury you ask from a five star hotel, WITHOUT noisy animation music because you just want to enjoy the beautiful place, sea and beach, then this is the place to go to!!! I would definately go back there myself an recommand it to all my friends and family in holland and Italy!!!

Tanya & Massimo from tuscany.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc R, General Manager at InterContinental The Palace Port Ghalib Resort, responded to this review, November 6, 2012
Dear Guest,

Thank you for your review and the comments about our service, our facilities and our staff. we strongly appreciate your feedback which supports us.
I’m very happy that you liked our Unique Palace ;thank you for your sincere recommendation and we are delighting to the pleasure to welcoming you back very soon at your second home.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2012

We travel al lot but we always love the come back here. As always it is so wonderful here! ALL the staff is very friendly! They make you feel very welcome and will do everything to please you. The food is excellent. The suite is very clean, romantic and spacious. The reef is amazing, a lot of different fish, a specially if you go early in the morning. If you like a short getaway or a longer vacation to really relax; you should definitely visit this luxurious,amazing hotel with a stunning view!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc R, General Manager at InterContinental The Palace Port Ghalib Resort, responded to this review, November 13, 2012
Dear Guest,
Thank you for your nice review and passionate words, it's always a pleasure to have you in our resort waiting for more and more visits from you; I’m really glad to know that our service and staff attitude meet your expectation. Such a great Feedback like yours encourages us to strive and exceed the expectations that our guests rightfully have from us.
Looking forward to the pleasure of welcoming you back personally at your next Visit.
My Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2012

We have just returned from out holiday in Port Ghalib 2 days ago . It was our second time at the Intercontinental hotel, we returned after last year when we first discovered this little slice of Heaven that is the Port Ghalib/Marsa Alam area . The hotel is the best we've been to in Egypt and it was our 9th visit so we did stay in some other hotels at the Red Sea, particularly in Sharm el Sheikh.. The staff is very friendly and accommodating in all areas of the hotel ,the rooms are spacious, very clean, comfortable and nicely designed, same goes for the bathroom(we had a deluxe seaview room both times). The beach and the coral reef and everything related to that is some of the best you can get, we even saw some turtles so that's definitely a plus and I love that you get some water at the beach along with the towels ,it's not so much that it's free but that it is brought in a cooler box ,on ice. I also have to mention that the hotel has a wonderful architectural style.

The only downsides I can think of, present both times and probably subjective were the food and the prices. For us, the food was not really diverse and always the same which is not such a big deal but compared to other hotels it was a bit lacking, maybe it's due to the smaller nr's of guests. The prices for food in the hotel are a bit outrageous sometimes. I know it's a hotel and in the middle of nowhere somewhat but ,to be quite honest, the pool bar food was super expensive and not even as good as, say ,the food I ate for almost half the price at TGI Friday's in the Marina. I also regretted that the oriental restaurant in the Marina was closed this time.

I trust we will be returning here the next time we go on a holiday at the Red Sea, it's the perfect place to unwind.

A word of advice though : it's not for party crazed people cause there's not much to do in the area for now.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc R, General Manager at InterContinental The Palace Port Ghalib Resort, responded to this review, November 6, 2012
Dear Guest,

Thank you for your nice review and detailed comments, I’m glad to know that you liked our Rooms, pools and beach our facilities in general meet your expectation and as well as our food and service.
Such feedback like yours supports us to frequently succeed and exceeds our guest expectation.
Highly appreciate your sincere recommendation and we are delighting to the pleasure to welcoming you back very soon at your second home

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 18, 2012

I have stayed at the intercontinental port ghalib before and have returned for another stay due to the excellent conditions and friendly staff. The rooms are very spacious and clean and the staff are always on hand to help with any issues or to just provide a friendly hello. Will definitely make another return visit here in the future,

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc R, General Manager at InterContinental The Palace Port Ghalib Resort, responded to this review, October 20, 2012
Dear Guest,
Sunny Greetings from InterContinental The Palace Port Ghalib ...!!
Thank you for taking the time to complete a review of our resort and for having chosen The Palace as your home for your recent vacation.
I would also like to thank you for your kind and encouraging words pertaining to the excellent performance . I have passed on your feedback to the entire team.
We look forward to your next stay.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about InterContinental The Palace Port Ghalib Resort

Address: Port Ghalib | Red Sea, Marsa Alam 23, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > Marsa Alam
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Marsa Alam
#2 Luxury Hotel in Marsa Alam
#2 Romantic Hotel in Marsa Alam
#2 On the Beach Hotel in Marsa Alam
#4 Business Hotel in Marsa Alam
Price Range (Based on Average Rates): $
Hotel Class:5 star — InterContinental The Palace Port Ghalib Resort 5*
Official Description (provided by the hotel):
Located deep in the southern reaches of Egypt, between the Sahara Desert and the Red Sea, lies the amazing destination of Port Ghalib. InterContinental The Palace Port Ghalib Resort is ideally located at the heart of this exciting destination, overlooking Port Ghalib International Marina, Corniche & Khan and the reserved coral reef of the Red Sea. InterContinental The Palace Port Ghalib Resort features 308 premier rooms. All beautifully appointed rooms offer the ultimate in luxury and comfort; the resort offers a choice of three restaurants, The Olive offering International cuisine, Budour's Court offering Lebanese cuisine, and the Pool Deck offering a selection of snacks and seafood delicacies, one bar and a club with superb views over the Red Sea, swimming pool or Port Ghalib International Marina. The resort comprises as well Port Ghalib International Convention Centre, Six Senses Spa, Lulee Kids Club. The resort lies within walking distance from Port Ghalib International Convention Centre offering a meeting space of 1,950 square meters, capable of hosting all types of events from full scale conventions of 2,000 delegates to informal small size meetings, 16 breakout rooms. For shopping lovers, the resort offers an exceptional shopping experience at the International Marina, with a half kilometer stretch of a traditional Egyptian Khan bazaar. InterContinental The Palace Port Ghalib Resort is 2 kilometers drive from Marsa Alam International Airport, 210 km from Hurghada and 370 km from Luxor. ... more   less 
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Also Known As:
Intercontinental The Palace Port Ghalib Hotel Marsa Alam

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