We have just returned from a two week holiday and were blown away by this hotel; from the moment we arrived to the moment we left we were looked after in a manner that was both friendly and helpful without being intrusive.
This hotel is the smallest of the 5 around the bay which was why we chose it as we much prefer a small and personal hotel, our room was absolutely huge (family room) but with much more space than expected, lovely bathroom with wet room shower, plenty of storage for both clothes and bags. We had bottled water delivered every day as part of the AI along with an assortment of swans, flowers a monkey and on my Birthday even a cake (all made of towels) our room boy was fastidious in his cleaning and our room as absolutely spotless. The whole hotel was immaculately clean and scrupulously tidy. The food was really good with a great selection in the main restaurant, chefs always on hand to talk to you or help if needed and the service staff were amazing nothing was too much trouble and they were so happy and helpful. The beach and pool bars were an eye opener as both had their own chefs and all of the snacks cooked from scratch and to order. The bar staff again friendly, helpful and happy we soon knew everyone’s names from Management to room boy (I won't single any out here as every single one of them would deserve a mention) which was definitely the type of hotel we hoped we had booked. I cannot sing this Hotel's praises enough all I can say is try it you will not be disappointed.
We were told that the massages were expensive but every good, we did a deal and had one each, each week they were in my mind good value and worth every penny.
We saw several of the animations teams evening productions all of which were very good, like the hotel the animation team is small but perfectly formed, just 5, always on hand to play the usual holiday games during the day but not remotely pushy if you just wanted to lie in the sun.
The pool area and private beach were both again clean and well cared for but also quite and relaxing.
The bay area has an amazing house reef where we spent many an hour diving and snorkelling there is an abundance of life right on your doorstep and easily accessed from the purpose built jetty.
There are a selection of shops in and around the souk area an I am sure you really can buy anything you might need.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.