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“Just returned from St Regis - paradise!” 5 of 5 stars
Review of The St. Regis Bora Bora Resort

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The St. Regis Bora Bora Resort
5.0 of 5 Resort   |   Motu Ome'e, 98730 , French Polynesia   |  
Hotel amenities
Ranked #2 of 18 Hotels in Bora Bora
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Just returned from St Regis - paradise!”
5 of 5 stars Reviewed 2 days ago NEW

Wow, just wow! We just returned from 10 days at the St Regis in Bora Bora. Breathtaking is one word I would use to describe it. I actually cried when we left because I left a part of myself in Bora Bora. This island gets into your soul and the people become like family. It was everything we had dreamed of for 15 years and more! Thank you St Regis!

Some comments:
We stayed in an over water bungalow, 331 to be exact. Maybe it was the "low rent" side but we loved it. It was close to the beach and restaurants and we could quickly run back if we forgot the camera, etc. We didn't have the mountain view but we didn't care. We just weren't in our room much so it didn't matter to us. We're serious beach people so we were there all day, most days.

The beach is wonderful and where we spent most of our time. I don't understand why people go to places like this and sit at the pool or even worse, sit there and look at their phones the entire time. Look up people - you are missing it! :)

The restaurants were great. Our favorite was the sushi place but service and food were good at all of them. Be sure to get the chocolate cake or raspberry meringue at the Lagoon - yum!

The people....can't say enough about them. So friendly, so happy, so helpful. (it's easy to be happy with a view like that each day!) They were incredible and were a big part of our stay. They get to know you and greet you by name when they see you.

The water activities were great. Every day, we did SUP or paddle boat or snorkel. The beach guys were always willing to help you with it. Speaking of, shout out to the beach guys (Coco!). They took great care of us everyday and we already miss them. The service was great on the beach for towels, food, drinks, etc. By the end, we were sharing pics of our families with each other!

A few things to consider:
If you don't like bugs, then be forewarned. You are on an island, surrounded by water and tropical plants and trees. It's part of this environment. We had a few cockroaches in our room, usually at night when returning from dinner but we just killed them. They never bothered us. If you get bitten by bugs, take some bug wipes with you and wipe it on your skin. It's certainly nothing to get upset about - just be aware before you go.

We never really saw our butler. But then again, we never really asked for anything. So keep that in mind. At the beginning, when we asked about dinner reservations, we were told to go speak to the front desk about it. I thought that was weird and figured the butler would handle it. When talking with other guests, they said they would just tell their butler to do it. So maybe our fault, who knows.

If traveling and food associated with that bothers your stomach, then take some meds with you. Pepto, Immodium, etc. It's not the resort's problem; you are probably just not used to different kind of foods. People are always so quick to blame the resort but it could just be your own body responding to different foods. Eat the local fish - incredible.

Bring water shoes - the beach can be a little rocky. And if you kayak all the way through to the ocean side, you can walk on the rocks with no problems and the view is even more beautiful there. Deep dark blues compared to the light blue/teal of the lagoon/beach.

We did tip everyone but not the normal American tips that we do at home. With that being said, when something was just excellent, we did tip nicely. But it's a personal thing and both having worked in the service industry, we are extra sensitive about it.

Don't over pack. We travel a lot so pack pretty lightly and carry on our luggage.But when boarding our regional jet, they were very particular about the weight so just be careful with that. Pay attention to the guidelines for Air Tahiti Nui (US affiliate with American) and Air Tahiti (Tahiti domestic travel) Two different airlines, two sets of guidelines.

Use the sunscreen there. It's effective and smells so good! They use the oils from the island so your skin feels awesome. I already miss the smells!

Take the boat to the main island, at least to do some shopping. It's a nice change of scenery. We did not, however, go to the main island for dinners so I cannot speak to that.

If you are a SPG member, there are little extras for you. For example, they will bring french press coffee to your room with one quick call to the butler service line. The coffee was excellent there but it was nice to have french press once in awhile.

Hope this review helps! I cannot say enough about this place. It's where dreams come true and you won't regret spending the money to go. We met lots of people there that had been island hopping and the majority of them said that St Regis was much better than other places they stayed. The service alone made the difference.

Thank you, everyone at St Regis, for making our vacation perfect! It was amazing and perfect and a dream come true!

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (366)
Date | Rating
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  • English first
  • French first
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English first
Toronto, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I spent 8 nights and 9 days at the St Regis Bora Bora, arriving on November 4th and left on November 12th. We booked through Pacific For Less and could not have been happier with the service that Claudia and her team provided.

As I found previous TripAdvisor reviews to be helpful when deciding where to stay on this trip, I will try and be as detailed as possible to help future travelers. Pick-up from the Bora Bora airport was seamless as expected, with the SR staff looking after our bags and the formal check-in process occuring during the 20 minute boat ride to the resort. When we arrived, we were greeted by several SR staff who had juice and cold towels for us and we were quickly introduced to our butler, Gina.

Butler Service: Gina was lovely, showed us around the resort on the golf course, asked whether we wanted our bags unpacked, which was a complimentary service that we took her up on. We asked her to empty out our fridge so that we could put duty-free alcohol and snacks in it, which was also done without charge, a nice touch. Aside from interaction with Gina when we first arrived, we really didn't see her much after that. When I asked if she was available a few days later, it turns out that she had gone on vacation for a week. This didn't really detract from our stay, as the concierge and butler service was available via the phone, but it would have been more professional for her to notify us that she would be away.

Bungalow: We stayed in a standard OTW bugalow, room 324. It was phenomenal, exactly what you would expect. The cleaning staff did a fantastic job every day, making sure that the entire bungalow was cleaned from top to bottom. This bungalow was on the lagoon side and we were actually quite happy with this choice. Don't get me wrong, the mountain view is fantastic, but you then have rougher water, stronger winds and less privacy. Everyone has a different preference, but we were happy with the secluded view into the lagoon and its calm turquoise water.

Pool/Beach: Both were fantastic - service was quick if you wanted it. Staff would come by regularly with cold water, we were offered fruit once and there was aloe and sun tan lotion available at the beach stand. Beach had many small rocks while you were walking into the water - so step carefully or bring water shoes. There wasn't a huge about of fish in the water off the beach, but was warm and provided a gorgeous view of the mountain and resort. Stand-up paddleboards were fantastic and the staff was always willing to provide some guidance if needed.

Spa: We had a 50 minute couples massage included with our package - service and facilities at the spa were top notch. Be sure to explore the area outside the spa near the Lagoonarium as there are hammocks and chairs in a very peaceful setting.

Dining: We ate two meals at the Lagoon restaurant, one inside and one outside on the terrace. Both were fantastic - beyond fantastic. We were blown away by the caliber of food at all the restaurants we ate in Bora Bora, given how remote the island is. Don't be fooled by many of the negative reviews about the food. If you are used to Michelin starred restaurants at home, you might be disappointed, but my wife and I were pleasantly surprised by how delicious and fresh everything was. At Lagoon, we'd recommend the crushed Ahi Tuna appetizer and the Black-crusted Papio which was phenomenal. Two glasses of wine, a shared appetizer and two entrees was around $225 CAD. We had two room service dinners - this experience was mixed. You get a large amount of food, which was nice for lunch the next day, but we found both the Mahi Mahi burger and the Angus burger to be pretty weak. Stick with the pizzas and salads. We decided to skip both the Italian and Sushi restaurants as we heard mixed reviews and were impressed with several restaurants in town. Breakfast each day at the buffet was fantastic - you sit in a gorgeous area that is covered, but open on the sides, looking out onto the lagoon and eating french pastries. How could it get any better? A special mention to Sebastian, Julie and Benjamin for their fantastic service!

Conclusion: It was a magical vacation and we hope to make it back there again for either our 5 or 10 year anniversaries. We decided to skip Moorea and head straight to Bora Bora for 9 days and that was a wise decision. Everyone that we spoke to that had been to Moorea previously said that Bora Bora really was the pearl of the South Pacific. We didn't find 9 days too long either - it was a relaxing time in the most beautiful place in the world. I wish we were back there now! Thank you to all the SR staff for making our honeymoon so memorable.

Room Tip: Genuinely not sure whether the incremental price of the premium and deluxe OWB is worth it - we stay...
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  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorba Linda, California
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Ia Orana! The St. Regis Bora Bora Resort was beyond belief. The service was remarkable and our Personal Butler-Marine Guadalpi was perfection! Every detail of our stay was taken care of by the well qualified staff. We LOVED our over-the-water villa. The amenities in the villa and onsite were exceptional. THE VIEW!!! To die for. THE WATER!!! Three different colors of green. Gorgeous and breathtaking. Truly this was heaven on earth. THE FOOD!!! Amazing. Every restaurant was a winner. (Thank you Florence!!) THE SPA!!! A Highlight of the vacation. Every staff member was super happy and greeted us all day long with smiles and offers to be of assistance. I would be happy too if I worked at the St. Regis in Bora Bora!! We have been married for 38 years and in the travel business for 26 years. We've traveled all over the world. Thank you for making our first experience in Bora Bora the best couples vacation we have ever had. We will be back. Mauruuru! : )

Room Tip: Over the water villas are the best here. Try for the ones FACING Mount Otemanu on Bora Bora.
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  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 days ago NEW

Inspired by the movie Couples Retreat, we went to St Regis for our honeymoon. The movie didn’t really do it justice, as it was more beautiful and romantic than the movie presents it. On a side note, that movie is awful, apart from the footage of Bora Bora.

Anyway…. From the very start at the boat pick-up from the airport, it really feels like another world and is a perfect spot for honeymoon or an anniversary. Marine was our butler who was amazing and looked after us the whole time we were there. All the staff were professional and helpful but specifically Julie G (restaurant) and Guillaume (sommelier), really went out of their way to make us feel special and were a lot of fun.

Lagoon by Jean Georges was amazing and the chef is world class. The breakfast buffet was also great, we ate there every day. The other restaurants are good as well.

The Mira Mira spa was the best spa I have been to. Make sure you have time to go for a snorkel after or before your massage because the lagoonarium around the spa area is unbelievably beautiful.

Also make sure you do the sting-ray/shark full day group tour, which can be organized the day before at the hotel. Apart from this, we didn’t leave the hotel because it was just too good to leave.

This place is really like its own world and different than normal beach holidays. It is expensive but everywhere in Bora Bora is, so if you are going to travel there, you should go for best, which is St Regis.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christian L, Manager at The St. Regis Bora Bora Resort, responded to this review, 3 days ago
Dear Guest,

Thank you for writing this terrific review. This will fuel peak performance from the team, and for a long time !
Cordially
Christian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Recently returned from my annual trip to Tahiti and her Islands. Over the years I have visited several areas of Fr. Polynesia and Bora Bora many times. This trip to St Regis Resort Bora Bora was the epitome! The first time I was privileged to visit this magnificence on the private motu. From the moment you land til the day you leave you know the true meaning of paradise. There are not enough kudos and accolades to describe the impeccable service received in every single department of the resort right on through housekeeping. Every staff member that you encounter greets you with a smile and cannot seem to do enough to meet your needs. Words are trite to explain this overwhelming experience. Thank you St Regis.! .

Room Tip: every single accommodation is excellent
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  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christian L, Manager at The St. Regis Bora Bora Resort, responded to this review, 3 days ago
Dear Ina,

Thank you for your lovely note.
I know you are a seasoned and regular traveler to French Polynesia and your comments are therefore of weight. You have witnessed over the years the fantastic development of this jewel of the South Pacific, and I am thrilled to see that great hospitality remains our signature.
Much looking forward to host you next year !

Warmest regards
Christian
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed at the St.Regis from November 5 to November 10. It was the most amazing experience ever! We celebrate our wedding and honeymoon and it was unbelievable. Natacha, our wedding planner was the best. She made our dreams came true. We request to change the wedding date since it was cloudy and Natacha make our request without any problem. It was the best decision since we had an amazing weather on the wedding date. She was very helpful and I wrote like 100 emails about the wedding to her prior to our arrival and she answer each one of them in less than 48 hours. Thank you Natacha!!!! The couple taurumi Polynesian massage at Miri Miri was amazing. The tours were awesome: Matira jet ski tour, jeep safari and, the best, the shark and ray feeding (lagoonarium). The snorkeling in the hotel lagoonarium was very beautiful. Napoleon is very impressive, we took like 50 photos of him. All the restaurants were very nice and the service was awesome. We speak spanish and they sent people that speak spanish, when available, to provide a better service. My husband is allergic to the seafood and all the restaurants were already aware of that. The wedding was UNBELIEVABLE. It was a dream came true. The Polynesian ceremony was very beautiful (the vows, the priest message, everything). Jennie the photographer took amazing pictures and she was very friendly. The flower turndown and the hotel's gifts and letters were very special. The service at Robert Wan was also great! The champagne, the pearls, the sweet treat, the early check in, late check out, make us feel special.

Each one of the employees were very professional and the service was amazing. Thanks to each one of them (Virginie, Natacha, Bertrand, Jennie, I forgot the names of the ones that speak spanish but thanks to all of them).

It was a pleasure to meet you guys and thanks for everything!

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christian L, Manager at The St. Regis Bora Bora Resort, responded to this review, 3 days ago
Dear Guest,

I am so happy to read your comments.
The level of engagement all team members display on a daily base is unique; it is particularly rewarding when we manage with success such important moments of life and are all very pleased you will keep fond memories of your honeymoon.
All our associates, including our mascot Maeva the Napoleon fish, join me in thanking you for choosing St Regis Bora Bora.
Kind regards
Christian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

You have to experience Bora Bora to truly appreciate the beauty. From the moment you land at the airport, you are treated with incredible service. The St Regis property is absolutely beautiful and Custom Tahiti Travel helped us craft the perfect honeymoon. From the service to the amenities, our trip was perfect.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christian L, Manager at The St. Regis Bora Bora Resort, responded to this review, 3 days ago
Dear LB,

Delighted we could contribute to a perfect honeymoon.
We much look forward to the pleasure of hosting you in the near future. Please contact me personally so we can plan for the renewal of wows!
The entire team joins me in wishing you both a great year end.

Cordially
Christian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Bora Bora Resort

Address: Motu Ome'e, 98730 , French Polynesia
Location: French Polynesia > Society Islands > Bora Bora
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Bora Bora
#2 On the Beach Hotel in Bora Bora
#2 Top resorts Hotel in Bora Bora
#2 Luxury Hotel in Bora Bora
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Bora Bora Resort 5*
Number of rooms: 91
Official Description (provided by the hotel):
The exclusive St. Regis Bora Bora is 44-acre island resort located in Polynesian paradise. Our elite accommodation features the 13,000 sq ft Miri Miri spa and Lagoon Restaurant by Jean Georges. ... more   less 
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Also Known As:
The St. Regis Bora Bora Hotel Bora Bora
St Regis Hotel Bora
St Regis Bora Bora
St Regis Resort Bora Bora

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