The St. Regis was the last stop on our honeymoon and was worth every penny. I'd been a bit hesitant given some of the reviews on Trip Advisor, but we found the Bora Bora resort to be nicer than the St. Regis in NYC but with the same gracious and understated hospitality.
When we arrived, a man was playing the ukelele and singing, and we were greeted with iced tea and leis. Our luggage was whisked away and in our room when we arrived. Check-in was a snap -- done sitting down and more like a conversation than a check-in. We were upgraded to a premier OWB, perhaps because it was our honeymoon or because we are SPG gold members...not sure. The only difference between this and the regular OWB is the view, as we had a great view of Mt. Otemanu from our deck. Our room was not ready so we ate lunch and our butler picked us up from lunch to take us to our room via a golf cart. He was very friendly and warm and got us a good table at the Lagoon restaurant.
The room was thoughtfully designed without being over the top. There were windows and sliding glass doors everywhere, to provide a great view. The rooms are standard with two 42" Sony plasma TVs, an espresso machine, Bose sound system, slippers and robes, snorkeling equipment, etc. -- pretty much anything you could need is in the room. There are two air conditioners that did a good job of keeping the room free of humidity, unlike some of the other hotels we stayed in. The OWB's bathroom had a stand-up shower, two sinks, large bathtub, dresser, vanity, and small glass viewing area for fish. The OWB also has a bedroom and living room, which had the viewing area under the coffee table. The deck has two lounge chairs, a table and chairs, a shower, and an area for jumping off.
There weren't a lot of fish outside our bungalow but we did see some. The water is about 11' deep there. There is also a beach with nice lounge chairs and people are constantly passing out free Evian. The beach was nicely maintained though a bit small. No long romantic walks on the beach unless you like pacing. There is a pool, but beach chairs by the pool fill up quickly. There are hobie cats, canoes, etc. by the beach. There is also a "lagoonarium" area for snorkeling. We did see a lot of fish there, mostly near the stairs where you get in. This area appears to be somewhat manmade and closed off so that you will not encounter any rays here. The gym was of a decent size and there is also a tennis court.
Housekeeping was good -- they filled the ice bucket, replenished toiletries and coffee, and were always coming by with towels. They gave us a bottle of champagne and a flower petal turndown.
The St. Regis provides free boat transfers to Vaitape and to the St. Regis dock, where restaurants will pick you up. The St. Regis dock has a little air conditioned room where you can sit while waiting, or just stay outside and look at the sky. The golf cart transportation is helpful, as the property is large.
By the time we got to the St. Regis, we'd been in French Polynesia for nearly 2 weeks and were covered with mosquito bites, but we didn't get a single one at the St. Regis. They treat for mosquitoes regularly and if this isn't sufficient, you can request an additional treatment near your bungalow. We did encounter a few small bugs in the bungalow.
We ate at Lagoon one night and were impressed. Be sure to reserve an outside table if possible. We also at at the beachfront Te Pahu twice, and food there was good as well. Service at both restaurants was good.
The staff was friendly and helpful. They would put a letter under the door to remind us of dinner reservations, call to ask if we wanted to go into town, etc. We felt like they genuinely cared.
Yes, the St. Regis is expensive. However, our stay was worry-free. Food is a little more expensive than at other resorts in French Polynesia but not a lot more. Lunch dishes started at 2300 XPF and entrees at Lagoon started at 4000 XPF -- on par with other places but better quality. Honestly, stuff is not really more expensive here than it would be in NYC, and you have the amazing views everywhere you turn here.
People recommended that we bring a small collapsible cooler which was helpful for our stays at the other resorts. We saved money by buying fruit in the Papeete market and going to the grocery store for some basics and keeping it all in the cooler. Ice was plentiful at all resorts. (I got a backpack style cooler at Target for $10 and it was also great for taking on excursions.) We also brought an inflatable raft, which was fun. I would suggest bringing a lot of bug spray to French Polynesia, and an underwater camera. I bought a great bag for my digital camera tht will turn it into a waterproof camera, and it was only $30 at LL Bean. We brought a pocketknife in our checked luggage and ended up using many of the components during our trip, even if just for food and wine! We brought a converter but didn't need it.
One note to SPG members -- if you book through a travel agent, you will only receive limited StarPoints for the stay. We were told that we would get 500 points per night, but we get triple StarPoints, so we did receive 1500 points per night -- less than half what we would have gotten had we booked through Starwood.
This hotel does not offer free late checkout to SPG members, and check-out is at noon. However, they let us stay in the room a little later and seamlessly checked our luggage so that we could hang out at the resort.
It was a wonderful ending to a great vacation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.