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The St. Regis Bora Bora Resort: Traveler Reviews

5.0 of 5
Motu Ome'e, 98730 , French Polynesia
Hotel amenities
The St. Regis Bora Bora Resort
Ranked #3 of 18 hotels in Bora Bora
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760 reviews from our community

Traveler rating
    636
    71
    35
    13
    5
See reviews for
Families
44
 
Couples
618
 
Solo
5
 
Business
8
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Montreal
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
49 helpful votes 49 helpful votes
“Very nice but...”
4 of 5 stars Reviewed November 25, 2012

This is a long overdue review of the St Regis Bora Bora which we visited last April. I decided to wait a couple of months to write it to give a fresh perspective. Okay, first off Bora Bora is simply sublime. It truly is one of the (if not the) most spectacular places in the world and you will not regret the long plane ride and cost of getting there. It is worth it.

Okay, on to the St. Regis. The resort and the rooms are incredible! If you have seen Couple's Retreat you will know exactly what to expect.

What we loved:

1) The personalized greeting and boat-ride was spectacular and gave us a great first impression of Bora Bora and the resort.

2) The rooms were fantastic, except for the few little glitches (see below). Even the view from the shower was to die for. And the surround sound was great since we had brought our ipods.

3) The free water activities. I tried stand-up paddle boarding for the first time and LOVED IT. They also have kayaks, and paddle boats for use and the beach boys are very attentive.

4) And most importantly, the views and the water, the rooms. That's what you come here for and it was definitely the highlight of our stay. I spent hours just looking out from our OWB and couldn't believe what I was seeing.

But we had some hiccups that were quite concerning:

1) Butler service: it was practically nonexistent. Upon arriving, we were driven around the resort
by what we thought was our butler, but we never saw this person again. Furthermore, every time we called the butler number (which was not very often but we did request adaptors and a new phone since the one in the living room was not working we got the concierge or front desk. Moreover, the wait was unacceptable for this level of supposed personalized service.

2) We also had some issues with the hot water in the room. We had to leave the water going for about 15 minutes to get hot water, which is quite a long time, not to mention a waste of water, especially in this area.

3) Bikes were in bad shape and there were not enough for everyone.

4) The internet connection was abysmal. We decided to get it for one day, but the connection was so slow that we cancelled it. Fortunately, the hotel did not charge us for it.

Overall, we had a great time at the St.Regis and it still ranks as one of the nicest hotels we have stayed at. But the lack of butler service and the few other glitches did make us question whether this was worth the astronomical price tag.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MontrealSunseeker about The St. Regis Bora Bora Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoboken, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“paradise”
5 of 5 stars Reviewed November 23, 2012

The St. Regis in Bora Bora is hands down the most beautiful and luxurious resort we have ever stayed at. We booked through Pacific for Less, which is very highly recommend. We would not have been able to plan a honeymoon like this ourselves. Jennifer and the rest of the crew at Pacific for Less came up with the most amazing honeymoon package for us that also included a wonderful stay at the Hilton in Moorea. You would honestly be foolish not to book your vacation to the islands of Tahiti through Pacific for Less. Everyone at the St. Regis went out of their way to make us feel so special and this was truly an unforgettable honeymoon. We still cannot believe how beautiful our surroundings were. We hope to be back soon one day!

Room Tip: Room 228 had the best views of Mount Otemanu
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Grace S about The St. Regis Bora Bora Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
1 review
1 helpful vote 1 helpful vote
“Starwood sucks, but hotel is amazing.”
4 of 5 stars Reviewed November 22, 2012

Starwood wont give me the points for my 8 day stay in their premier overwater bungalow (bc I booked thru a travel agent t the same price), but it is paradise. Service was crazy slow, but I've been forced to wait in worse places. No nightlife at resort, but it is the most beautiful place in the world in my opinion. You'll never see bluer and clearer water anywhere and the rooms are amazing.

Room Tip: Book thru their website if you want the points. I booked thru travel agent and Starwood refuses to...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Mark M about The St. Regis Bora Bora Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Amazing! Stunning! Simply a dream come true!”
5 of 5 stars Reviewed November 21, 2012

St Regis Bora Bora was what we expected to be. Me and my partner spent 5 days for our 10th Anniversary and we loved our stay there! From the Stunning views, the facilities, the room service to the Villas, our stay there was simply unbelievable. Every Staff member were very friendly and we did feel spoiled and treated very well! Can't wait to go back and dream again!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask ChrisKevPerth about The St. Regis Bora Bora Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Dream Honeymoon!!”
5 of 5 stars Reviewed November 19, 2012

We spent six amazing days at the St. Regis Bora Bora for our honeymoon. From the very moment we arrived at the Bora Bora airport until we left SRBB, we had one of the most wonderful experiences of our lives. I will briefly cover different aspects of our experience:

Service:
I want to extend the sincerest thanks to the SRBB staff, especially our amazing butler, Rani for providing us with the most attentive service and always with a smile. There is no task too big or small; all you had to do is ask and the staff will get it done promptly. This is the #1 reason that we will return to SRBB for our anniversary down the road.

Food:
All three restaurants were great. We had daily breakfast at Te Pahu included as part of our package. The breakfast offered a good variety of food. For our duration, it was perfect. However, if your stay is longer, it could become a little monotonous. Sushi Take was great. The sushi rolls were of good portion. Fish is fresh and of high quality. Lagoon Restaurant - as mentioned by others, you must book the table on the deck (6 pm reservation). The view is mesmerizing. Food and wines definitely live up to the hype. Service at all three restaurants was impeccable. You will see some of the same staff members at different restaurants on different shifts. They make a point to remember your name and greet you warmly each time.

Bungalow
Our bungalow was huge and very clean. The staff cleans the room twice a day, including a nightly turn down service. We were welcomed with a bottle of champagne and treats (lemon tarts & fruit jellies). The deck was very sizable. We loved jumping into the ocean from the plunge deck everyday. There were no fish swimming around our bungalow, although we did have frequent sightings of stingrays. I can't emphasize enough how amazing these bungalows are; you have to see them for yourself.

SRBB Property
The property is vast, lush, and beautiful. You can get around by using the complimentary beach cruiser bikes, or call your butler to schedule a golf cart pickup. Walking is also an option if you just want to wander around and enjoy the scenery. The lagoonarium and the oasis pool are great spots to hangout. There are complimentary non-motorized beach equipment (kayaks, paddle boards, sailboat) you can use. The beach boys are always happy to assist you with the equipment and will even teach you how to sail. You can also borrow snorkels and fins for your excursions. You have access to free Internet at the business center, which is fantastic if you don't want to pay $30/day for in-room Wi-Fi.

Bora Bora is truly one of the most beautiful places on Earth. It is a must for honeymooners. St. Regis Bora Bora is where you'd want to stay. The property, the food, and the service are second to none. Thanks again SRBB for leaving us with the fondest memories!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask TravelWino76 about The St. Regis Bora Bora Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The St. Regis Bora Bora Resort

Also Known As:
The St. Regis Bora Bora Hotel
The St. Regis Bora Bora Hotel Bora Bora
St Regis Hotel Bora
St Regis Bora Bora
St Regis Resort Bora
St Regis Resort Bora Bora
Address: Motu Ome'e, 98730 , French Polynesia
Region: French Polynesia > Society Islands > Bora Bora
Amenities:
Bar/Lounge Beach Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotels in Bora Bora
#2 Top resorts Hotels in Bora Bora
#2 Luxury Hotels in Bora Bora
#4 Romantic Hotels in Bora Bora
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The exclusive St. Regis Bora Bora is 44-acre island resort located in Polynesian paradise. Our elite accommodation features the 13,000 sq ft Miri Miri spa and Lagoon Restaurant by Jean Georges. ... more   less 
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