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“30th wedding anniversary” 5 of 5 stars
Review of The St. Regis Bora Bora Resort

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The St. Regis Bora Bora Resort
5.0 of 5 Resort   |   Motu Ome'e, 98730 , French Polynesia   |  
Hotel amenities
Ranked #2 of 18 Hotels in Bora Bora
Shelby Township, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“30th wedding anniversary”
5 of 5 stars Reviewed November 11, 2012

We just returned from spending 5 nights in Moorea and 8 nights at the St Regis on Bora Bora. What an amazing trip! From the time we stepped off the airplane in Bora Bora we were treated wonderfully. The St Regis staff were always friendly and helpful, not sure how but they all new our names! The over the water bungalows were spacious and clean. The pool and beach were never crowded and the water temperature perfect! We booked our trip through Richard at Custom Tahiti and he was a huge help. He set up everything for us, our excursions, dinners and even our spa treatments, he answered all of our many questions and made our vacation unforgettable.

Room Tip: At the St Regis the rooms that are 100 to 109 are closest to the pool, beach and restuarants. The fa...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,161 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
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English first
Manhattan Beach, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2012

I was just reviewing TripAdvisor and noticed that I hadn't written a review for our stay almost a year ago. Shame on me!! First off I have to thank Jennifer and Pacific for Less for helping us plan this amazing trip. We couldn't have done it without her. For those of you planning a trip to Tahiti my advise to you is do your research and have your current travel agent price out a trip for you and then have Pacific For Less price it out for you. Absolutely no comparison at all. In addition to that Pacific For Less knows everything about every island here.
We started our trip in Le Taha'a, which was amazing, and then we headed to Bora Bora for 8 amazing nights. From the moment you are greeted at the airport to your departure back home this resort is a class act and will not disappoint. This was not only a honeymoon for us but also our wedding. We had an intimate wedding and had we had the opportunity to do things over again we wouldn't have done a single thing differently. As for weddings, Bianca and Karine are both sweethearts and couldn't have treated us better. You will be in good hands if you are planning a wedding. Flowers, location on the island, hair, food...they take care of it all. If you are looking for a photographer you have to use Helene. She will make you feel and look like you belong in a magazine. I swear, we look at our photos everyday. As for the resort, we really cannot complain about anything. Food was great, plenty of options, just prepare yourself when traveling to Bora Bora, nothing and I mean nothing is cheap. We actually paid for the breakfast plan with Pacific For Less, I would definitely recommend this. As for activities, plenty to do, jet skiing, swimming with sharks, stingrays, snorkeling, stand up paddle boarding...the list goes on and on. There is really not much else I can say, other than book your trip now!

Room Tip: Definitely upgrade to the rooms facing the Mt Otemanu. Worth every penny!
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twissy2, Director of Sales and Marketing at The St. Regis Bora Bora Resort, responded to this review, November 11, 2012
How exciting to hear that you think of us often since your visit last year! I actually home office in Texas so Bora Bora is my second home. Each time I return it is more special than this visit before. Bora Bora is definitely one of the most beautiful places and experience in the world.

Thank you for your lovely comments about our beautiful home and our team of ladies and gentlement. Bianca and Karine are wonderful....we have all been together now for the past 4 years and look forward to having you come back and see us again.

Warmest regards,
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San Diego
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 6, 2012

French Polynesia has always been on my travel radar and I finally made it this year. We visited 5 islands and the St. Regis on Bora Bora was our last stop. The staff treats you very well and go out of their way to make sure you are happy. We had an over the water bungalow with a view of the main island. The place was amazingly huge. Very clean and if anything was not operating a call was all that it took to get it fixed. The butler who is assigned to you looks after you with great care. Do note that the distances are pretty long in the resort, but you can use the complimentry bicycles to get around or just call the front desk and they will send a golf cart to come and pick you up. Want to go to the main island for shopping or a tour or dinner? The resort has a shuttle boat and bus to take you around. Don't miss the Lagoonarium. It is a man made extendsion of the lagoon with coral and fish and is perfect for snorkling. If you are going to Bora Bora, I recommend the St Regis.

Room Tip: Get an over the water bungalow that looks at the main island
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracey_Fentem, director of sales and marketing at The St. Regis Bora Bora Resort, responded to this review, November 8, 2012
Thank you for your wonderful review of our lovely home in Bora Bora. We are so happy that you were able to come to this incredible destination in the world and experience 5 different stops.

We do hope that you will return in the not so distant future!

Warmest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 2, 2012

Had the most amazing honeymoon at the St Regis Bora Bora. The resort was like nothing we had seen before with spectacular views and the most beautiful aqua coloured water. The staff were attentive and welcoming and called us by name. We ate in all of the restaurants and the food was beautiful in all of them although a bit expensive, our favourite was the Sushi restaurant which we ate in twice. We loved snorkeling in the lagoon which had the most amazing array of fish. Our overwater bungalow was huge and such a treat to dive straight into the water. One of the highlights of our trip was the Shark & Ray Safari tour which came complimentary with our package from Custom Tahiti Travel. My husband really enjoyed swimming with the lemon sharks. We also had a couples massage, dinner one night of our stay and a private boat transfer to the airport included free with our package, thanks to Jackie for arranging all of this for us !. We thoroughly enjoyed our time at the St Regis, it really was the best resort we have ever stayed at. Hopefully we'll get to return one day!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracey_Fentem, director of sales and marketing at The St. Regis Bora Bora Resort, responded to this review, November 8, 2012
First of all congratulations on your marriage! We are so happy that you spent your honeymoon with us and loved your stay. We have a beautiful home and of course our ladies and gentlemen are special too!

We hope you come back in the future for maybe a one year anniversary? :)

Thank you for your lovely comments.

Warmest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 1, 2012

Me and my wife spent a few weeks around Bora Bora in September 2012 and split the time between St Regis and Four Seasons in mountain view overwater bungalows. I won't waste time detailing these resorts, just note that they are both in the top-notch category with excellent restaurants, protected snorkeling, spa & gym, pools, tennis courts and overwater bungalows that feature rain showers, glass floors and private decks from which you can jump straight into the crystal clear waters.

Restaurants
The restaurant selection was pretty good at St Regist, with "Lagoon Restaurant by Jean-Georges" getting my award for best restaurant in Bora Bora. It's worth a visit even if you are not staying at the resort, just make sure to book a good sunset table ahead of time. The opposite goes for the polynesian show, I would recommend going over to Four Seasons instead for a better experience.

Room Service
We had quite a few dine-in experiences, and the room service does a good job setting up inside or on your deck with candles and flowers for a romantic dinner. We only had one disappointing experience, with a late night dinner, where the staff was outright rude.

Spa & Sports & Pools
We had some massages in the spa and used the exercise room, but the facilities did not come close to the facilities of the Four Seasons. On the other hand, the water sports at the St Regis beats the Four Seasons hands down. The bay where the kayaks, boards and boats are launched is pretty protected and the staff lets you roam free. In general, the resort felt much less busy than the Four Seasons, and not just in the zen pool area where you can lounge in your private cabana with your own private pool.

Service
We had an unacceptable number of mishaps during our stay, but nothing that ruined our trip. It even started before we arrived, when we got stranded at the airport as no one came to pick us up, although we had sent our flight plans to the hotel ahead of time. Luckily, one hotel staff was being picked up, so we managed to get a ride to the hotel, but without the customary flower greeting. In preparing for the stay, we made special plans with the resort for private paddle boards during our stay, however we ran into several issues and we were not happy with the arrangements until a week into our stay. We also ran into other minor issues, like when we made front row reservations for the Polynesian show, but the reservations were lost. Unfortunately, it ended on the same note it started as we did not get the customary shell necklaces when leaving.

Overall
It's hard to beat the romantic setting at the St Regis with it's huge bungalows and non-crowded feel. Thanks to the layout, the bungalows feel more like homes than hotel rooms. Despite our poor luck with service, our butler made us feel better every time someone messed up. I would say St Regis is the resort to pick over Four Seasons if you are an active young couple that value privacy and romance.

Room Tip: Pick an island view on the north pontoon, odd numbers are better due to the bungalow deck layout (vi...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracey_Fentem, director of sales and marketing at The St. Regis Bora Bora Resort, responded to this review, November 8, 2012
Thank you very much for sharing your experiences with us as it is very important. Needless to say we would welcome the opportunity to have you come back again in the future so that we can indeed provide you with the flawless stay. We love our beautiful home in the most amazing place in the world, Bora Bora and however we can improve any of our operation we will gladly do.

If you need anything in the future please do not hesitate to contact me.

Warmest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Searcy
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 30, 2012

We usually stay at SPG properties when we travel due to the great point values provided by the SPG Amex card. However, due to the high point usage for staying at the St. Regis in Bor Bora, we opted explore our options paying for the resort directly. Not knowing the area, we took the advice of other Trip Advisor members and contacted Claudia at Pacific for Less and let her do the negotiating and planning for us. I had ONE conversation with Claudia directly telling her what the occasion for travel was and what experience we were looking for. Ironically, she immediately recommended the St. Regis on Bora Bora. After agreeing to the location, I left her to do the rest of the work. A few days later I received an itinerary of travel with recommended tours, dining, vow renewal coordinators, photographer, etc. many activities I might add were negotiated for free as bonuses in our travel package with the St. Regis. We had to rearrange the dates of travel and some of the events and literally had to do nothing further. Claudia from Pacific for Less and Karine from the St. Regis handled everything else. When you get a professional from the start, you don't have to sweat the details nor borrow from the experience in advance by feeling the need to personally plan every little detail.

We arrived and everything was more than we could have hoped for. We were initially booked for the Superior Overwater Villas for 8 nights, but were upgraded for two complimentary nights in a Royal Oceanfront Villa with ultra privacy with the remainder in the overwater bungalows. Our butler Constantine, had the room ready complete with champagne..the bedroom was surprisingly sprinkled with rose petals to celebrate our anniversary trip.

While Karine, our St. Regis Coordinator was out of town, her assistant Marine was just delightful in handling all the details of our vow renewal. We were thoroughly pleased with all her recommendations for location and for the photographer Helene Harvard who has captured some of the most unique pictures we have seen on Bora Bora.

The food quality at the resort in my opinion was mixed. Not being much of a sushi connaisseur, I found quite a lot of their dishes in the theme restaurants to serve dishes in this format. I am aware that their sushi restaurant would obviously serve this, but our candlelight dinner selections as well as our lagoon restaurant seafood selections were served as raw or nearly raw. If love sushi, you will love this, otherwise, know exactly what you are ordering as I am sure they must have had other options. Breakfast on the other hand was always great with all the options one could ask for as well as a beautiful view of the sand and bay. The Polynesian show which is showcased each Wednesday for us was a disappointment as we booked a table 30 minutes before the show was to start. When we arrived at the buffet, there was hardly anything left of the main dishes and guess what was left? Sushi !:)) The main show was entertaining, but given the choice, I would have skipped the whole event and chose another couples massage since the price was about the same. The St. Regis was very accommodative for recommending other restaurants on the main island and went so far as to handle booking the restaurants as well as providing free transportation to and from the locations. We used this option several times and were not disappointed in any of our restaurant selections which included Villa Mahana (make reservations before you leave home due to overwhelming popularity of the location and unbelievable food), Makai, and Bloody Mary's (very cool restaurant with great ambiance)

We really enjoyed the layout of the resort which gave feeling of having the resort as well as the free amenities of the lagoonarium, paddleboarding, hobiecat sailing, snorkeling, etc all to yourself. While the resort did not seem crowed, there was never a shortage of staff to do what you needed.

Internet service was free in the business center which had computers equipped with webcams for dialing home. Due to the fast wireless Internet, we chose to use the $10 for 2 hr option a couple times during the week which was more than adequate for our communication needs.

We arrived and left the resort to the sight of staff waving to us on the dock. We will not forget our experiences and are very pleased that we chose the St. Regis!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twissy2, Director of Sales and Marketing at The St. Regis Bora Bora Resort, responded to this review, November 11, 2012
We are so happy to hear that you enjoyed your stay with us in Bora Bora. Thank you for your wonderful comments about the resort and our team of ladies and gentlemen. We are very glad that we have Karine and Marine on our wedding team as their attention to detail and care are amazing.

We hope you come back and see us again in the not so distant future!

Warmest regards,
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Portsmouth, New Hampshire, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 30, 2012

Without being too repetitive, my wife and I spent 5 nights at the St. Regis Bora Bora in August '12 and it was a fantastic trip. From the boat service picking you up from the airport to the delicious meals at each of the onsite restaurants, we were in heaven. As part of our Pacific for Less package, there were many extras thrown in and that team definitely goes above and beyond to make sure all the details are taken care of. We loved laying on the beach each day using the standup paddleboards and hobie cat while getting complimentary cold waters and smoothies from the beach staff. The lunches were very large, and though expensive - the view from the pool bar is absolutely amazing. The bungalows (ours faced the mountain) are incredibly spacious and very high end. Sitting out on the deck and jumping into the deep water from the railings was great fun. They even have Bose home theater built into every room - so don't forget your MP3 player and a cable. The turn down service included nice local cookies as well as artistic cards showing some of the island culture. The grounds are in top notch condition and the butler service brought buckets of ice or arranged golf cart rides very promptly. The lagoonarium is full of very interesting fish allowing you to snorkel in calm and safe waters. The spa and massages were very relaxing. This place is truly paradise.

Outside of the resort we visited Villa Mahana and Bloody Marys - both were fantastic and easy to get to via the nightly dinner shuttle boat. The downtown area is typical for these islands, so keep expectations relatively low as this serves the local communities on this remote island rather than the higher end needs of the tourists.

The only thing that could have been better was out of resorts direct control. We seemed to have a bit of bad luck with our specific bungalow when it came to a few sugar ants and other pests. While it wasn't a big problem, my wife had a few sleepless nights of anxiety. Other friends we met there did not have this issue, so i believe it was a limited to our room. Either way, the resort went out of thier way to correct the problem and have us free champagne, late checkout, and other perks to more than make up for the situation.

Looking forward to a return trip hopefully in the near future!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twissy2, director of sales and marketing at The St. Regis Bora Bora Resort, responded to this review, November 8, 2012
Congratulations on your newly wedded bliss!!!! Thank you for spending your honeymoon with us and for the lovely comments on our beautiful home in paradise.

We hope you come back to see us in the not so distant future, maybe 1st Year Anniversary - :) We promise there will not be any sugar ants or pests hanging around!

Please do not hesitate to let us know if there is anything we can do for you!

Warmest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Bora Bora Resort

Address: Motu Ome'e, 98730 , French Polynesia
Location: French Polynesia > Society Islands > Bora Bora
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Bora Bora
#2 Spa Hotel in Bora Bora
#2 Luxury Hotel in Bora Bora
#2 On the Beach Hotel in Bora Bora
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Bora Bora Resort 5*
Official Description (provided by the hotel):
The exclusive St. Regis Bora Bora is 44-acre island resort located in Polynesian paradise. Our elite accommodation features the 13,000 sq ft Miri Miri spa and Lagoon Restaurant by Jean Georges. ... more   less 
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Also Known As:
The St. Regis Bora Bora Hotel Bora Bora
St Regis Hotel Bora
St Regis Bora Bora
St Regis Resort Bora Bora

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