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“business” 2 of 5 stars
Review of Hilton Bora Bora Nui Resort & Spa

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Hilton Bora Bora Nui Resort & Spa
5.0 of 5 Resort   |   BP 502 Vaitape, 98730, French Polynesia (Formerly Bora Bora Nui Resort & Spa)   |  
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Ranked #9 of 18 Hotels in Bora Bora
Denver, United States
1 review
1 helpful vote 1 helpful vote
“business”
2 of 5 stars Reviewed September 12, 2013

Third quick Business trip in Bora Bora. One of the best location in Bora Bora destroyed by the construction of a resort too big, with little respect for the environment. Beach and general atmosphere is totally artificial probably to please what tourists may think paradise is. Price is not outrageous compared to most US based resorts (Hawaii - USVI- LA or Miami in comparable destinations). The resort is however a trap with little escape to discover what Bora Bora really is, but it may be what honeymooners are looking for…

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeanGuillaumot, General Manager at Hilton Bora Bora Nui Resort & Spa, responded to this review, September 17, 2013
Dear Patrick,

I deeply regret that you left our resorts with these perceptions...
I do hope that we will get an opportunity to welcome you again so that I can personally inform you on all the environmental actions we put in place at the Hilton Bora Bora Nui Resort & Spa such as the use of local products in the construction or maintenance of our resort, our waste management programs, the care we have in preserving the local flora in our public areas and gardens as well as the maintenance and our partnership with governmental programs to maintain the existing corrals and reinstate new ones in the lagoon...
Additionally, I wish I will get a chance to introduce you to our own Motu Tapu, a small island located 10 minutes away from the hotel by boat which offers an alternative to our guests to experience a deserted island in an eco-friendly way...
Moreover, I regret you felt that our Resort could be a trap for our Guests...We organize many outside activities for our Guests to discover Bora Bora on land, in the lagoon, in the ocean or in the Air. We additionally propose many shuttles for our Guests to visit Vaitape, the closest town and to discover Bora Bora Island...
Again, I look forward to the pleasure of meeting you the next time you visit Bora Bora. Please do not hesitate to contact me so that I can listen to your suggestions and share ideas to continue to improve what we are doing....
Best regards,
Jean Guillaumot
General Manager
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1,320 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (365)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
buchanan, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2013

Great place to go and get away from the hustle and bustle of life. Very quiet and restful and peaceful. My husband and I so enjoyed Bora Bora that we want to go back. It was well worth the time and distance to be transcended to paradise! The snorkel and stingray excursion was the best we have ever done. Eels, black tipped sharks and stingrays all very animated. The color of the water and the hut over the water was an experience that we hope to do again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeanGuillaumot, General Manager at Hilton Bora Bora Nui Resort & Spa, responded to this review, September 12, 2013
Dear Mrs K.,

Thank you very much for taking the time to write this review!

We were very pleased to read that you enjoyed your stay at the Hilton Bora Bora Nui Resort & Spa!

Please tell your friends about our little Paradise! We look forward to the pleasure of welcoming you back in the near future!

Mauruuru!

Jean Guillaumot
General Manager
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Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 8, 2013

If you want a holiday where you can relax, eat good food and enjoy the quietness of this large resort,then we recommend this place. Plenty of activities if you want to participate. The staff are superb.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeanGuillaumot, General Manager at Hilton Bora Bora Nui Resort & Spa, responded to this review, September 11, 2013
Dear Suzy,

Thank you very much for your kind words! We look forward to the pleasure of welcoming you back in the near future!

Mauruuru!

Jean Guillaumot
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Bank, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 6, 2013

This was the second half of our honeymoon/wedding destination. We stayed for 5 nights in an over the water bungalow. At first we thought the walk to our room was far, but everyday and night it was the best part. The stars in Tahiti are so close and different than any other place I've travelled to.It is paradise and there is not a picture to be found that will give it justice. We could not believe the beauty, service, accommodations and the friendly greetings and the very sad goodbye. We both were emotional at departure....you'll see.! They just make it all so special. Where else can you have a romantic lunch on a private island with white tablecloths and your own bucket of iced wine served on a picnic table under palm trees in the middle of paradise where the sun shines everyday and the water is filled with beautiful fish wherever you turn!!!!

Room Tip: Over the water bungalow
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeanGuillaumot, General Manager at Hilton Bora Bora Nui Resort & Spa, responded to this review, September 11, 2013
Dear Nanette,

Thank you very much for your feedback! We are pleased to read that you enjoyed your stay at the Hilton Bora Bora Nui Resort & Spa.
You are definitely right.....walking back to your bungalow under the stars is a treat!
We look forward to the pleasure of welcoming you back in the near future!
Mauruuru!

Jean Guillaumot
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 5, 2013

Great location but lacking in attention to detail in the following areas given this is a five star hotel:
1. Gym equipment was sub-standard and below par for a five star resort. No fresh water for guests to enjoy while training.
2. Don't advertise free Internet at pool-side if it is non-existent.
3. No 'happy-hour' at all at hotel compared to other Hilton establishments and competitors visited during our trip.
4. Food variety really limited and not comparable to Hilton Moorea which has a lower star accreditation.
5. Glass bottles allowed in pool was not acceptable and a huge safety risk to guests.
6. No conformity in bathroom branded soaps, shampoos, etc. Also, only one bar of soap supplied in the room with dual vanities - definitely does not conform to the standard of a five star hotel.
7. Bar service extremely slow even with this being a quiet time of the year. Hilton Bora Bora should look at their sister operation at Hilton Moorea in order to improve overall guest experience.
8. Even though the welcoming gift of macaroons was a nice touch and greatly appreciated, the package was not securely enough fastened which allowed the local friendly gecko to get inside and enjoy the gift before we did. The same thing happened to our friends who were travelling with us and so we expect this is a common occurrence and thus something management should look into. Needless to say, the macaroons were left untouched by us!

On a positive note, the accommodation in the garden bungalows are beautiful and spotlessly clean. Staff are extremely friendly and helpful.

Room Tip: Go for the garden bungalows!
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  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeanGuillaumot, General Manager at Hilton Bora Bora Nui Resort & Spa, responded to this review, September 6, 2013
Dear Esme,

Thank you very much for your review and your suggestions! They are definitely appreciated and will be addressed with the team.

We were pleased to read that you enjoyed your stay in our Garden bungalows...located on the beach, they offer a nice alternative to the over water experience.

We look forward to the pleasure of welcoming you back in the near future!

Mauruuru Roa

Jean Guillaumot
General Manager
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San Jose, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 4, 2013

My husband and I went to this property in 2009. It had just become a Hilton after being part of the Starwood group for several years. We were actually using Starwood points for our visit which they had no problem accepting. Everyone was gracious and friendly throughout our one-week stay.

It is a fabulous place. Our overwater bungalow was amazing. There was a very nice sitting area, with a welcoming bottle of champagne and snacks; an enormous bathroom with separate rooms for the shower and toilet while the double sinks and huge bathtub were between them. The bedroom was spacious and the bed was comfortable. You step right off of your deck into the water which is warm and clear and filled with fish.

If you look at the pictures, you will see that the grounds are spacious and beautiful. While everything is in easy walking distance, you can call for a golf cart to pick you up and they will be there very quickly. I had a bad ankle and used this service all the time.

I had a wonderful massage.

I love the tropics and have been to Cayman several times, Atlantis, Moorea, and Tikehau. Bora Bora was a dream come true. While snorkeling 10 yards or so off the shore, I swam with an octopus for 30 minutes, saw an eel swimming, and thousands of fish. I no longer scuba but I am sure it is fabulous there as well.

The restaurant was only decent. We wanted to go to the Jean Georges restaurant at the St. Regis but could not get reservations. I highly recommend it but you must get reservations way in advance because it is extremely popular (also of course extremely expensive) but the food is worth it. We went to Bloody Mary's just because you kind of have to but it was nothing special. We took a tour of the island in a Jeep which was a lot of fun. We also had dinner one night at the Yacht Club which was very nice.

We booked our stay on Bora Bora through Starwood and then used a travel agent for our flight and stay on Tikehau. We chose that island because Jacques Cousteau said it had the highest proportion of fish to water of any place and I love to snorkel. The travel agent recommended we go to Tikehau first because she knew the Bora Bora property was going to be so much nicer and we would be disappointed if the second-place was not at least the same quality as the first . She was right. However, she did not make it clear that we were going to lose a whole day traveling from Tikehau to Bora Bora. If you are planning to visit more than one island in French Polynesia, make sure you can get from one to another quickly. Combining Moorea and Bora Bora works very well.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeanGuillaumot, General Manager at Hilton Bora Bora Nui Resort & Spa, responded to this review, September 6, 2013
Dear Travellove,

Ia Orana!

Thank you for your review! We loved your comments and shared them with our team! Am I mistaken when I read that your last experience at the resort goes back to 2009? if I read correctly, it is then time to come back and experience once again the beauty of Bora Bora, the kindness of Polynesian People and the interesting Polynesian Culture!

We look forward to welcome you back!

Mauruuru Roa!

Jean Guillaumot
General Manager
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2013

Spent a few days chilling in the Presidents Overwater Villa, dipping my toes in the sea while eating fish curry and sipping on a Flaming Lamborghini. This is heaven!
Went scuba diving and made some new friends in the water. My armbands kept losing air but the colours are amazing.

Got to wake my ladies up now as our private jet leaves in a few hours and they still haven't packed my bags.

I will be back!
I have marked my spot!

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeanGuillaumot, General Manager at Hilton Bora Bora Nui Resort & Spa, responded to this review, September 6, 2013
Dear Mynz,

Thank you very much for your review!

We were pleased to read that you enjoyed your stay at the Hilton Bora Bora Nui Resort & Spa!

We look forward to the pleasure of welcoming you back to our property....please contact me directly the next time you return so that I can organize the helicopter pick up at the Bora Bora Airport!

Mauruuru Roa

Jean Guillaumot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Bora Bora Nui Resort & Spa

Address: BP 502 Vaitape, 98730, French Polynesia (Formerly Bora Bora Nui Resort & Spa)
Phone Number:
Location: French Polynesia > Society Islands > Bora Bora
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Bora Bora
#6 Spa Hotel in Bora Bora
#8 On the Beach Hotel in Bora Bora
#8 Luxury Hotel in Bora Bora
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hilton Bora Bora Nui Resort & Spa 5*
Number of rooms: 122
Official Description (provided by the hotel):
Bora Bora… it’s possibly the most glamorously famous island in the world. Bora Bora’s legends, mysteries and romance lend an almost mystical dimension to its very name. The island rises up from the middle of the crystalline, multi-colored waters of its celebrated lagoon which is protected in turn from the ocean by a string of tiny coral islets.Suspended between turquoise waters and limitless skies, the Hilton Bora Bora Nui Resort & Spa nestles in a sacred cove of white sand and majestic lava rock. Here you will find a sensitive blend of authenticity and luxury - the very best of Polynesian tradition combined with sumptuous comfort. ... more   less 
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Also Known As:
Hilton Bora Bora Nui Hotel Bora Bora
Hilton Bora Bora Nui Resort And Spa
Hilton Bora Nui Hotel
Hilton Bora Nui Resort

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