Not sure where to start,but here goes: Went there for sunday brunch.
No welcome on arrival, went and asked for menus. Their method of operation is that if you want anything, you go up to the counter-there is no table service.
Table was filthy which wasn't a problem at first - we figured we would ask to have it cleaned when we went up to order. Instead we were just given a cloth and expected to do it ourselves!!!!!!!!! There was a table next to ours that remained filthy for the whole hour we were there, despite staff walking past numerous times.
Waited 20-30 mins just to get our coffee and then another 15 for the food. Staff seemed like they couldn't care less, and didn't want to be there.
When our meals were delivered to the table there was no cutlery provided, We were looked at like we were insane, when one of our group asked for this. Were we expected to eat with our bare hands???
In terms of atmosphere, the cafe looks very modern and welcoming, however they seemed to only have 3 songs that they keep repeating over and over. Maybe this is a ploy to make sure that we don't stay too long?
To top it off, my wife is gluten free. She specifically ordered a gf meal, yet was vomiting 20 mins later ;(
The only positive thing I can say is that the food and coffee tasted fine, but our morning had been wrecked by this point.
This place is a joke. They can't even get the basics right, and don't seem to care. I can see why they make you pay up front when you order, as we would have just walked out otherwise. I wouldn't be surprised if other people have done this.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.