We booked a room in the lodge. Nearing the end of the school holiday, Ohakune was fully booked, and there was not much choice. The reception area was very cosy with a log fire burning, and the staff were very friendly. This all changed when we saw the room which was very drab and uninviting, but thankfully it was "only a place to sleep". The dreariness continued through to the community / lounge area, which had a few tables, open-plan kitchen, pool table and TV. In one corner was an old piano. The kitchen untensils were old and knives as blunt as spoons. No coffee plunger, so had to buy one in town.
The room had a double and single bed in it, with a panel heater on the wall, which did keep the room warm. There was no heater in the bathroom, and no extractor fan. A couple of bedside lamps would be a nice touch to the room, and a cupboard, or at least a hanging rack or hooks would be useful too. The walls were paper-thin. I could hear the conversation of the people next to us. Worst was when we tried to sleep that night, the guy next door snored liked a trooper and we got no sleep! Kids chased each other up and down the corridors until late at night. The wooden staircase close to our room did not help, as you could hear every footstep of every person using it.
Not all was bad. The spa was great to use. The motel is conveniently located to get up the mountain, and there are great walks just close-by.
For the price we paid and for what we got, it may have been a better choice to book into a backpackers where you would expect a bit of noise, but for less money. The rooms and the kitchen/lounge area could do with a serious make-over, and the bathrooms should be fitted with extractor fans.
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