We stayed at the Iberotel Miramar Al Aqah Beach Resort in August 2013 for 10 days.
The hotel itself and the grounds are really beautiful and well maintained, much more attractive than the Meridian tower block down the beach. The beach is extensive and clean with no oil.
I cannot understand other reviews criticizing the staff. We found everyone extremely helpful and friendly and both of us felt that the helpful and professional attitude of all the staff made our holiday such a success, especially the manager, Alexandra, Jule and Ali Khan in the main restaurant.
We also found the check in process quick and prompt and we were shown to our room within 10 minutes of arriving. The room was clean and properly prepared. Checkout was also quick and professional. On the several occasions when consulting the front desk for information and checking my account etc, I found them friendly and very helpful and were never rude.
We were all-inclusive and dined in the main restaurant for our stay. We found the food excellent on quality, taste and the selection for lunch and dinner was different every day. Over the 15 years of travelling the middle and far east and staying at many 5 star hotels, I would rate the food at this hotel at the top of the list for quality.
The pool was excellent and cleaned every day in the early morning. We usually ordered drinks around the pool and found the service first class. The arrangements for towels around the pool was similar to other hotels we have stayed at and was perfectly reasonable.
The area in which the hotel was definitely not 5 star was the room cleaning service. This was often slow and the room was not cleaned until late in the afternoon on several occasions.
Some of the towels were obviously near the end of their life.
The only other criticism I have is that all internet access is chargeable including Wi-Fi and the use of a PC in the business centre. The speed of the internet was also slow.
In most 5 star hotel we have stayed, internet use in the business centre is free even if there is a charge for Wi-Fi.
To sum up my review of the Iberotel Miramar Al Aqah Beach Resort, the hotel grounds, check in and out, staff attitude, cuisine and pool are all 5 star but the hotel really does need to look at it's room cleaning service and the internet charging if it is to be worthy of an overall 5 star rating.
I find other reviews criticizing the staff and the food somewhat suspicious as they are completely at odds with our experience.
Overall we had a really excellent and memorable stay at this hotel and would definitely go back again.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Asiatravel.com Holdings, Priceline, Tingo, Agoda, TripOnline SA, BookingOdigeoWL and Venere so you can book your Iberotel Miramar Al Aqah Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Iberotel Miramar Al Aqah Beach Hotel Fujairah