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“Definitely not a 4-star superior hotel...” 3 of 5 stars
Review of MenDan Magic Spa & Wellness Hotel

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MenDan Magic Spa & Wellness Hotel
4.0 of 5 Hotel   |   Gyogyfurdo Ter 8, Zalakaros 8749, Hungary (Formerly Hunguest Hotel Damona)   |  
Hotel amenities
Ranked #2 of 7 Hotels in Zalakaros
Budapest, Hungary
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Definitely not a 4-star superior hotel...”
3 of 5 stars Reviewed August 20, 2013

We spent 3 nights here with our little girl. Surprisingly the hotel was not able to provide a proper bed for our 1 year old girl, we had to ask and explain the very minimal requirements several times. There were some problems with the room belongings and room cleaning service.
The spa was great, the food was OK although we were really surprised when they announced at 8pm that some kind of foods were run out and they were not able to refill those...

All in all, we would recommend you to try to find another hotel in that area if you want to stay there. (by the way, Zalakaros is wonderful and really enjoyable)

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
    14
    12
    18
    1
    0
See reviews for
19
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9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Hartbeespoort, South Africa
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 9, 2013

Receptionist was very helpful and friendly. Was not the nicest hotel but I think the best in the area. The Restaurant was good. At first they were very unhelpful but once we told them we understand if they cannot speak good English they were actually very friendly then. The buffet was brilliant. it was 6500 Forint per person. Also had nice dishes on the menu for good prices. Room service was very quick and good. Although they don't understand what you ask for which is quite a bit of a mission. It could have been very helpful if they had a person that understands English. Pools were fantastic..real fun and relaxation for everyone. ROOMS HOWEVER WAS RELAY UNHYGIENIC, FILTHY, & DISGUSTINGLY DIRTY!!!!! We had hair all over our bathroom in the corners. The were absolutely no soap in the bathrooms, and it is a four star hotel. Bed was okay. All rooms were to have a mini-bar. But our didn't so we phoned reception and they just said "tomorrow" and did nothing about it.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 10, 2013

had a 2 night stay here on business
sampled the breakfast and dinner buffet menu, was ok

didnt get the opportunity to use the leisure facilities which was a shame

room was ok, missing english language tv and iron but otherwise pretty well equipped

i wouldn't rush back to be honest but i can see that it might be enjoyable if you were on a leisure break to enjoy the spa

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukoro, Hungary
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 3, 2013 via mobile

I went with my husband and two young children, it was great fun. The spa was good and the food was great- a lot of choices. We had better but for the price we paid, it was very good. The staffs were helpful and polite. The room was large and very clean. Overall, a recommended hotel for everybody.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Emmen,
Top Contributor
149 reviews 149 reviews
139 hotel reviews
Reviews in 97 cities Reviews in 97 cities
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed January 13, 2013

A college and I stayed this hotel for two nights on businesstrip to Nagykanizsa. We were booked in this hotel by the company we visited. The hotel itself is actually a spa wellness resort; we did not explore any of these wellness amnities. The room was spacious with sitting corner. The beds were twin with matrass hardness between hard and soft. Shower and bath not separated; basice soap in flacon provided. Internet on the room was OK. The Tv was "small" tft-screen... actually to small to look from the bed. the chanal choice was also not much "business-international" and no movie channels like HBO etc. Breakfast and diner was buffet style; both not of the excellent class.... Just average. In general, for the room, breakfast and diner facilities, i would rate this hotel as "average"; nothing special.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 9, 2012

It was the second time I've spent my weekend in this hotel. The ownership of Hunguest Hotel has made the hotel much more friendly and elegant. The staff was extraordinary friendly and helpful, the food was perfect with wide choice, and the room (luxus with jacuzzi) was clean and nice.
The only one of the services was problematic: the free wifi in the room. It was no wifi connection at all ois sometimes in very low level. I asked the reception staff personally, and later on phone to repair this deficiency, but - despite thir promise - ther has happened nothing.

All in all It worth to visit the hotel, because in general it is a very pleasent place in Zalakaros.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgrade, Serbia
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 13, 2012

Less than expected. Worn interior, but the rooms were ok. Pretty confused communication inside the hotel. Service personnel nice and polite but doesn`t speak english. Missing shampoo and slippers in the room which i would expect for 4 stars hotel.

Room Tip: Higher floors are hardest to reach by the elevator.
See more room tips
  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MenDan Magic Spa & Wellness Hotel

Address: Gyogyfurdo Ter 8, Zalakaros 8749, Hungary (Formerly Hunguest Hotel Damona)
Location: Hungary > Western Transdanubia > Zala County > Zalakaros
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 7 Hotels in Zalakaros
Price Range (Based on Average Rates): $$
Hotel Class:4 star — MenDan Magic Spa & Wellness Hotel 4*
Number of rooms: 162
Official Description (provided by the hotel):
Four-star MenDan Magic Spa & Wellness Hotel is located in the centre of Zalakaros. The hotel offers relaxation and healing in one place with its proximity to the thermal bath, its 162 rooms and suites, as well as its own bath- and therapy section. At the distance of 0.9 km (0.5 mi) from city center. ... more   less 
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