The hotel itself was good, but in the restaurant it was not always possible to get the attention of one of the English or German speaking waiters. The staff at the desk had a passable command of both German and English.
In general the acoustics of the restaurant were pretty bad, the restaurant was at all times noisy. The food in the restaurant was good and diverse, but the vegetarians didn't always have a choice and were one day even stuck on soup alone. In the restaurant the waiters were always very quick to clean our table, a couple of times they were even too quick as we were going to the bar and found our table cleared and a scarf we had explicitly left on the table brought to the lost-and-found. Upon further inquiry it seems we needed to keep our roomkeys on the table as an indicator to show we haven't left yet.
As for service, the staff didn't complain when we told them we hadn't parked on the premises all days because we went to see family one day. Also we didn't have to pay for a drink the waiters had cleaned from our table, and we had the ability to split the bill into two parts: one part in our remaining Hungarian Forints and one part in Euros.
Concerning the different (spa-)services the hotel offers, we only used the pool and some of the entertainment offered there. The in- and outdoor pools were great, and the entertainment in the pools was nice. One downside was the face that of the nice beach-chairs offered alongside of the pool were of two types, and the best ones were filled quite fast, but even though we found two chairs for ourselves. We did try the heated pool a few times, but we were warned by other users not to stay in for more than 20 minutes at a time. This however wasn't shown anywhere around the pool, but it seemed like good advice.
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