This hotel is a charming boutique hotel with lots of gorgeous original artwork around. There is no lift, but rooms are only on the first and second floors, with a lounge on the third. It does suffer from damp, and there is mould growing on the walls of the bathrooms. The hallways smell damp but the rooms come with a de-humidifier. The breakfast was delicious and cooked to order but strangely coffee cost extra, though tea, smoothies and juices were included.
My parents were disappointed that despite being told someone was bringing up their tea and coffee making facilities, it never appeared. When I asked about it, I was told that their room didn't have tea and coffee making facilities, even though other rooms did. A kettle doesn't cost much, and this seems a bit mean to me. Their room had a bracket on the wall where the TV should be, and we were told it was broken.
A word about the tours - we did a short trek to Cat Cat Village organised by the hotel. It was OK but not great. The guide walked ahead with the fastest of the group and didn't speak at all to the others in the group. We were lead through the tourist part of Cat Cat Village, not the real village. It was described as an easy walk - downhill, yes, but the way back up a steep hill was difficult for my parents and we felt that it was not described accurately. The next day we did a tour to Ta Pinh village booked through the tourist information centre and that was much, much better. Authentic, friendly and as described.
- Official Description (provided by the hotel):
- Sapa Rooms is a community focused hotel with a big heart. Established by its Australian owner in 2007 to assist the local ethnic minority communities who inhabit the Sapa region. Sapa Rooms is a popular destination for people wishing to experience the real Sapa in a way that no other business in Sapa can offer. Through out their properties their guests are encouraged to make conscious decisions which impact their holiday destination in a positive way. If you wish to travel with generosity and give back while feeling a real connection to the culture then Sapa Rooms will be more then a hotel stay for you, it will be a real moving experience. We encourage our guests to assist with our numerous community projects when they stay in our lovely relaxed boutique hotel because we believe our business has a responsibility to give back to the local community. Our staff team over more then 90 people comprise local ethnic minority people and disadvantaged youth who have been trained in the hotel’s ongoing vocational training program. Our team of chefs have been thoroughly trained at KOTO the school for disadvantage youth, in Hanoi. Our rooms are inspired by the romance of the surrounding mountain ranges, a haven of simple style and comfort. With crisp white linen, flowing silk curtains, and original art works. Each room has a 80cm plasma TV, DVD library, cable TV, book and games library in 5th floor lounge room. Our restaurant is very popular as all the produce is organic and grown on our retreat. An extensive wine list, local Vietnamese and fusion international dishes with many vegetarian options on the menu. The Australian owner comes from a chefs background so guarantee you will enjoy the food his enthusiastic team serves up each day. Homemade ice cream, freshly baked cakes and real coffee is just the beginning. Every piece of art in Sapa Rooms tells a story, they have all been hand crafted by the owner using the local artisan talent and tools, the owner sources all the materials locally by trekking into the jungle to free and fair trade with the ethnic minority people. Sapa Rooms believes socially aligned sourcing is a step in the right direction for positive change. The entire team in Sapa Rooms looks forward to welcoming you to Sapa and are waiting to look after you. ... more less
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