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“Surprise amazing breakfast in the mountain” 5 of 5 stars
Review of Sapa Rooms Boutique Hotel

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Sapa Rooms Boutique Hotel
018 Phan Si Pang St | Fan Xi Pang St, Sapa 19999, Vietnam   |  
Hotel amenities
Ranked #28 of 44 Hotels in Sapa
california
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Surprise amazing breakfast in the mountain”
5 of 5 stars Reviewed 1 week ago NEW

Simple and perhaps a little pricey breakfast compared to street breakfast but worth it. I would recommend the lemon pancakes or the French toast - both come with fresh fruit (mango, passion fruit, etc.). Quick service, ok coffee.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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467 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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  • English first
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English first
Top Contributor
80 reviews 80 reviews
45 hotel reviews
Reviews in 29 cities Reviews in 29 cities
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed November 11, 2014

We had two rooms, one on the second level, one on the third. The second level has a permanent toilet stench that reeks into the hallway, not pleasant. The rooms are fine, basic but clean, not space you'd want to just hang out in to rest or relax. Essentially, I agree with other reviewers: the rooms are tired. In contrast, the cafe is a winning feature, great food and definitely a vegetarian's haven, a wonderful menu. Just two points of feedback on the food: the baked goods are overly sweet, there's simply no need to roll each loaf of banana bread in crystals of sugar for coating. And secondly: order the same thing at different times over your stay and you'll get different dishes--there's a need for more consistency in food preparation. All told, Sapa Rooms is a good fallback but not necessarily a top choice.

Room Tip: Ask for the large (3-person) rooms in the back, facing a side building. They are quieter since they...
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  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 2, 2014 via mobile

We stayed here for 3 nights and first impressions were very positive as the cafe is full of interesting art and information on local culture, and they serve a good French toast and roasted banana. 



However over the remaining days it never quite lived up to that expectation. Lots of things on the menu were unavailable and the staff seemed to be unable to remember us and the fact we were residents (and the hotel wasn't busy at the time). 

There was nothing actually wrong but the overall experience just never quite seemed to live up to the higher than average prices. 

Stayed October 2014, traveled as a couple
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Ho Chi Minh City, Vietnam
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 28, 2014

This hotel is very welcoming, however, this was the best bit. The cafe downstairs serves most of the food on the menu, although they often ran out of things and didn't tell you until a long time had passed and you could order something different. The cafe was permanently cold and required me to wear several layers whilst eating breakfast (which was a delicious omelette).

The rooms felt like staying at your grandmothers house. The bed was very snuggly and we did have a view of the mountains, however, the room decor was tired and seemed a little chintzy and the layout was ill conceived.

I think I would stay here again if the rooms had a face lift as the location is good and once served something from the menu, the food was delicious.

Room Tip: The rooms on the front have a good view. Ask for a hair dryer (these can be borrowed from the hotel...
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  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Adelaide, Australia
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 4, 2014

We visited 3 of the TET collection hotels, all very different and all wonderful!

We enjoyed our stay in beautiful sapa. Whilst the hotels are all looking a bit tired - it doesn't take away from the atmosphere and the wonderful helpful staff.

It is bohemian, hippy, cultural, relaxed and a touch if hippy community. Loved it!!!

Stayed October 2014, traveled with friends
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Durban, South Africa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014 via mobile

We had a lovely stay at Sapa Rooms Boutique Hotel. However the pick up from the station in Lao Cai, which we had sent numerous e mails to confirm, did not arrive, resulting in us having to take a taxi to Sapa, at great, and unplanned for, expense.

Stayed July 2014, traveled with friends
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 8, 2014

below is a copy of an email sent to the manager which has not been answer even thou the staff read it and apologized:
Our stay in your hotel has been far from satisfactory and our life put at risk the following issues have occurred have been I would like to highlight then to you

WE arrived and were met at the station as there was only 3 hotel guests we were moved from 1 mini van to another which was over crowded with 1 person standing in the door well ( no seat no ride should be the safety policy)

We were served breakfast on our arrival which was fine at the Sapa rooms and then asked if we wanted the meal at the resort which we agreed and were told the mini bus would take us to the retreat at 2:30. this was followed by a request to pay the full amount in cash before preceding to the retreat. Not what your email stated

When we return about 2pm we were told that there were no other guests at the retreat and stay here in the town. We agreed but this is not what we wanted as this is a photography trip

WE decided to travel with the cooking class to the retreat and spend about 4 hours photographing in the area. Returning to the Sapa rooms my daughter felt a bit ill as when we were told the kitchen was closing at 8pm we said ok we would go out to eat.

I left at 8:30 pm the office and kitchen area were dark and no one was around my daughter stayed in the room.

On my return prior to 9 pm the sky was clear and I could see the stars the doors were chain locked on the out side and I could not enter the hotel I finally manged to wake my daughter who dropped my phone out the window so I could call Bridgett but I could not. Eventually we got a window open and I managed to get in the hotel but decided best I'm not seen climbing out a window with my camera equipment to photograph the star and be confused with a burglar.

So if there was a fire last night in the hotel and we got the the front door only to find they were lock what is our escape path?
Why were we not told the hotel would be locked?
Why is there no staff on over night?
Why were we sold a holiday to stay at one place and got another?

I await your contact prior to us leaving today at 4pm. we really have had s very disappointing time here in Sapa on what should have been a great photographic experience.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sapa Rooms Boutique Hotel

Address: 018 Phan Si Pang St | Fan Xi Pang St, Sapa 19999, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Suites
Hotel Style:
Ranked #28 of 44 Hotels in Sapa
Price Range (Based on Average Rates): $
Number of rooms: 6
Official Description (provided by the hotel):
Sapa Rooms is a community focused hotel with a big heart. Established by its Australian owner in 2007 to assist the local ethnic minority communities who inhabit the Sapa region. Sapa Rooms is a popular destination for people wishing to experience the real Sapa in a way that no other business in Sapa can offer. Through out their properties their guests are encouraged to make conscious decisions which impact their holiday destination in a positive way. If you wish to travel with generosity and give back while feeling a real connection to the culture then Sapa Rooms will be more then a hotel stay for you, it will be a real moving experience. We encourage our guests to assist with our numerous community projects when they stay in our lovely relaxed boutique hotel because we believe our business has a responsibility to give back to the local community. Our staff team over more then 90 people comprise local ethnic minority people and disadvantaged youth who have been trained in the hotel’s ongoing vocational training program. Our team of chefs have been thoroughly trained at KOTO the school for disadvantage youth, in Hanoi. Our rooms are inspired by the romance of the surrounding mountain ranges, a haven of simple style and comfort. With crisp white linen, flowing silk curtains, and original art works. Each room has a 80cm plasma TV, DVD library, cable TV, book and games library in 5th floor lounge room. Our restaurant is very popular as all the produce is organic and grown on our retreat. An extensive wine list, local Vietnamese and fusion international dishes with many vegetarian options on the menu. The Australian owner comes from a chefs background so guarantee you will enjoy the food his enthusiastic team serves up each day. Homemade ice cream, freshly baked cakes and real coffee is just the beginning. Every piece of art in Sapa Rooms tells a story, they have all been hand crafted by the owner using the local artisan talent and tools, the owner sources all the materials locally by trekking into the jungle to free and fair trade with the ethnic minority people. Sapa Rooms believes socially aligned sourcing is a step in the right direction for positive change. The entire team in Sapa Rooms looks forward to welcoming you to Sapa and are waiting to look after you. ... more   less 
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