We stayed in the hotel for two nights with our three kids. We booked two rooms next to each other (one was a suite I think). The hotel is very nicely decorated and the rooms were nice and spacious but there were some annoying faults. It was very cold in Sapa and the heating with the radiator was not doing the job both because of the size of the rooms and the fact they were not properly insulated. In one room the shower door didn't close and in the other room the vent in the toilet didn't work. One of the room doors squeaked terribly when opened. We asked them to try and fix it and they said OK but didn't do anything about it... Other than that it was all good. Breakfast was good and the staff was helpful although other than one English speaking lady the others hardly spoke English. We also booked our train tickets from and to Hanoi on the night trains through them from overseas and that was a very good experience. It all worked fine and we got what we wanted.
- Official Description (provided by the hotel):
- Sapa Rooms is a community focused hotel with a big heart. Established by its Australian owner in 2007 to assist the local ethnic minority communities who inhabit the Sapa region. Sapa Rooms is a popular destination for people wishing to experience the real Sapa in a way that no other business in Sapa can offer. Through out their properties their guests are encouraged to make conscious decisions which impact their holiday destination in a positive way. If you wish to travel with generosity and give back while feeling a real connection to the culture then Sapa Rooms will be more then a hotel stay for you, it will be a real moving experience. We encourage our guests to assist with our numerous community projects when they stay in our lovely relaxed boutique hotel because we believe our business has a responsibility to give back to the local community. Our staff team over more then 90 people comprise local ethnic minority people and disadvantaged youth who have been trained in the hotel’s ongoing vocational training program. Our team of chefs have been thoroughly trained at KOTO the school for disadvantage youth, in Hanoi. Our rooms are inspired by the romance of the surrounding mountain ranges, a haven of simple style and comfort. With crisp white linen, flowing silk curtains, and original art works. Each room has a 80cm plasma TV, DVD library, cable TV, book and games library in 5th floor lounge room. Our restaurant is very popular as all the produce is organic and grown on our retreat. An extensive wine list, local Vietnamese and fusion international dishes with many vegetarian options on the menu. The Australian owner comes from a chefs background so guarantee you will enjoy the food his enthusiastic team serves up each day. Homemade ice cream, freshly baked cakes and real coffee is just the beginning. Every piece of art in Sapa Rooms tells a story, they have all been hand crafted by the owner using the local artisan talent and tools, the owner sources all the materials locally by trekking into the jungle to free and fair trade with the ethnic minority people. Sapa Rooms believes socially aligned sourcing is a step in the right direction for positive change. The entire team in Sapa Rooms looks forward to welcoming you to Sapa and are waiting to look after you. ... more less