Arrived at 7 am to find there was no power and it didn't get fixed til dinner time that evening. Manager was apologetic, they were fixing it all day. Stayed here as part of package tour to Sapa - food was really really good! And they catered to me off the tour menu when I had food poisoning, and said they had some medication if I needed. Breakfast was a but stingy, you could only order one thing from the menu - and a single crepe isn't very filling! Good sized rooms but no heater so extremely cold!!! But had extra blankets. Beautiful when it got sunny. Also let us have a shower before we had to get back to Hanoi after we had checked out.
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