I have traveled with family to sapa by train from hanoi during Tet festive season. When we arrived at hotel lobby 6am, the hotel was locked. Our local guide has to call the staff to unlock the door. Its seems that there was a shortage of staff, hence there was no meals from the hotel on the day of our arrival. The local tour guide arranged all the meals at the central of sapa.
Our room has a cup that was chipped on the side. (see photo) The kettle in the room was rusty. (see photo) There was no hot water , weather was cold during the period of our stay. Although there was a coil heater in the room, it looked unreliable to be switched throughout the night. We slept in the our sleeping bag to keep warm at night.
Furthermore, we were informed by local guide that the breakfast was 7-9am on the next day. On the following day, when we went down to lobby at 8:10am, there were nothing ready. (see photo) The staff would then started to boil water , cooked noodle soup and made coffee at our request. :(
In addition, the night when we arrived was the eve of Tet, it was rowdy and noisy at midnight. The next day, we saw the shells of peanut and empty beer cans on the table of main hotel lobby. (see photo) Apparently, the staff celebrated Tet at the main lobby.
Overall experience was terrible.
- Official Description (provided by the hotel):
- Sapa LakeView Hotel is ideally located in the center of Sapa town on the Ngu Chi Son street. Just 5 minutes on foot to reach Sapa love market or Sapa market, near Sapa car station, banks, and tourist and entertainment centers in Sapa town. The hotel is an ideal place to fullfill your perfect stay in Sapa.The perfect accompanied services bring you the profession of Sapa LakeView Hotel. An elegant restaurant allow our guest to enjoy oriental and also occidental food, specially traditional Vietnamse dishes and local food.Additionally, Sapa Lake View is new, well-equiped with elegant funitures, with a professional staff team who always remain available to meet your conveniences. Feel free to contact us anytime in case you have any questions or concerns. ... more less
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