My partner and I spent one night at the Village Noshery Mountain Lodge prior to a multi-day trek. Whilst our stay was quite comfortable, even with a 30% Agoda.com discount the room was overpriced in relation to its amenities, and the subtly pushy staff and somewhat subversive pricing practices really lowered the overall experience.
ROOM: The room was reasonably large, very cosy and tastefully decorated, but notably lacking amenities such as a fridge and safe which were provided in most other comparably priced Vietnamese hotels in which we stayed. The bed was extremely comfortable, and a proper doona felt quite luxurious after six weeks of simple blankets. The bathroom was well maintained, but disappointingly although the shower was delightfully hot, its position over the bath and lack of shower curtain resulted in either a very awkward shower or a flooded bathroom.
Standing out on the balcony allowed a pleasant view of the valley and mountains, but from inside our 3rd floor room the only view was of the neighbouring building. If a view from your room is a priority (and I recommend making it one, because Sapa is stunning, even with low-lying clouds), then there are far better-positioned hotels available.
FACILITIES: From reading other TripAdvisor reviews I understand that there was a common room area for hotel guests, however this was never made known to us. The attached restaurant - cosy and quirky - served very good food (see separate review), but did not feel like a place where we could just chill out unless we were specifically ordering from the menu.
SERVICE: Service was the weakest point of this establishment. Arriving in Sapa at 6am, half-dazed after a restless overnight train ride from Hanoi, we were greeted pleasantly, but when we asked if our rooms were available for check-in we were instead promptly shuffled into chairs in the attached restaurant, handed menus, watched until we ordered (a paid) breakfast, and given the sales pitch about treks and tours available through the hotel. I found this approach extremely presumptuous, especially given that upon finally being shown to our room, there were at least three rooms that were vacant. If you stay here then I strongly recommend that you push for an immediate check-in rather than being pressured into first eating breakfast.
Be aware that all prices (hotel and restaurant) are quoted excluding service charges and taxes. This was never explicitly spelled out to us until we receive bills. The actual price ends up being quoted price + 10% service charge + 5% tax.
LOCATION: Sapa town is very small; you can easily walk from one end to the other. That said, the market is a mere 500m up the road from The Village Noshery, there are a couple of small supermarkets just a few doors down, and there are a multitude of great restaurants from which you can roll home after a good feed. The only negative location-wise is that The Village Noshery is located on one of the main streets, meaning you do get early-morning honking from bikes and mini buses.
- Official Description (provided by the hotel):
- With only 10 guest rooms The Village Noshery delivers on its promise, making it’s guest feel right at home with it’s artistic, bohemian vibe and tons of creative energy, the entire 6 floor building located on the main street in Sapa, oozes charm and character from every corner. It offers a special opportunity to experience Sapa as a local being centrally located in the downtown neighborhood with opportunities for it’s guests to participate in their community initiatives. A stay at the Village Noshery, is a very special experience, it feels like being invited to the well-curated home of a local artist friend as the art adorns the walls, all handcrafted in our workshops. You won’t have to go far to meet other like-minded travelers, you might meet them at breakfast, over a delicious lunch and dinner in our restaurant or over a nightcap in the tea and wine rooms. It’s easy to feel at home here. We encourage communal dinning and open conversation, every night is like a dinner party in our restaurant.We want to make our hotel and concept affordable to all, some people are surprised our rooms are so cheap and the service offered is so high. The reason is we wanted to bring our concept of connecting our guests with the local culture, to everybody, not just the ones who could afford it.The Village Noshery mountain lodge and restaurant is a community focused hotel, established to assist the local ethnic minority people who inhabit the Sapa region, to provide career opportunities and vocational training for the staff team of under privileged and ethnic minority people as well as support our school to ensure it is a safe, clean and happy environment for our students to develop. Through out our organization we employ more then 200 people. ... more less