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“Very organised tour” 5 of 5 stars
Review of Trails of Mountain Travel - T.O.M. Day Tours

Trails of Mountain Travel - T.O.M. Day Tours
08 Hoang Dieu str, Sapa 33000, Vietnam
+84 20 3872 996
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Ranked #7 of 14 Outdoor Activities in Sapa
Certificate of Excellence 2014
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Owner description: TOM TRAVEL is an international tour operator, We organize the trip all over Vietnam, Laos and Cambodia. Our expert sale team will assist you with any requisition.
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Very organised tour”
5 of 5 stars Reviewed April 15, 2015 via mobile

We visited Vietnam in April from when we landed in Ho Chi Minh to when we departed from Hanoi ,everything ran very smooth ,we did day tours of the Mekong & Chu Chi tunnels then up the top end with overnight trains & tours in saps to overnight cruise in a ha long bay !!can not fault trails of mountain tours as the guides were very informative ,and even had constant contact to ensure everything ran smoothly and to our satisfaction ,we have teenagers and they enjoyed every minute as well !!highly recommended!! Belinda nsw

Visited April 2015
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy N, Manager at Trails of Mountain Travel - T.O.M. Day Tours, responded to this review, 2 weeks ago
Dear Mrs Belinda !
Warmest Greetings from TOM Travel.
On behalf of TOM Travel Team, I would like to thank you so much for your beautiful review on Tripadvisor. It’s really a great encouragement to know you and your family had a wonderful time with Viet Nam package Tour.
I do hope that you have gotten a lot of memorable experiences when visiting the highlighted attractions in our Southern region with Cu Chi tunnels – Mekong delta day tour - Northern region with Hanoi Capital, Sapa Trek & Hill Tribe Market, and Halong Bay Cruise .
Finally, once again, thank you for travelling with us and looking forward to welcoming you in a future journey!
Best wishes of health and happiness to you and your families!
Nguyen Minh Tien.Mr
Sales Manager
Email: tien@trailsofmountain.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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32 reviews from our community

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Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Canterbury Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
“Good tour company”
4 of 5 stars Reviewed February 5, 2015

The tour company was very well organised and took great care of us. We took the night train from Hanoi to Sapa which was fun. We decided at the last minute to get a luxury coach back to Hanoi instead of the train (5 hours vs. 9 hours) and they took care of this with amazing efficiency. We also used this company to organise a trip up Mt Fansipan, the guide and porters were really good and looked after us well, the food exceeded our expectations.

Unfortunately extensive building work is being done on the mountain. A cable car is being put in (running from Sapa to the top of the mountain) and there are several building sites along the trail. The top of the mountain is spoilt at the moment. I'm sure it will be great when it is completed.

Visited January 2015
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy N, Manager at Trails of Mountain Travel - T.O.M. Day Tours, responded to this review, February 7, 2015
Dear Mr Mark !
I would like to thank you very much for your wonderful feedback on our service!
We are happy to know that you and your partner been enjoy your whole trip and everything is successful with your trip. We hope still being your choice for your next trips to Indochina Tours.
Best regard !
Nguyen Minh Tien.Mr
Email: tien@trailsofmountain.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great tour”
5 of 5 stars Reviewed January 8, 2015

This was worth the money. We were met at the train and taken to breakfast. The markets were a spectacle of sight, sound and smell. We did several laps around them and each time found something new. The trek to local village was wonderful. Beautiful scenery and interesting information.

Visited January 2015
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy N, Manager at Trails of Mountain Travel - T.O.M. Day Tours, responded to this review, January 11, 2015
On the behalf of TOM Travel, I would like to express our thanks for booking our tour and for taking your precious time to provide us the great feedback. I am really happy when you said that 4 of you were really enjoyed your trip to Bac Ha Hill tribe Market and trekking tour around Sapa. It is great when your family already had wonderful memories with our guide and driver. It is my pleasure to answer your questions and arrange the itinerary which is suitable for your family. I really appreciate your recommend our service to your friends and family because it is an encouragement for me to continuously do the interesting trip with better the quality of travel services for the tourists. Once again, thank you very much for choosing our tour services and looking forward to have another chance to serve you for the next trip to Indochina Tours/.
Best regard!
Nguyen Minh Tien.Mr
Sales Manager
Email: tien@trailsofmountain.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
1 review
4 helpful votes 4 helpful votes
“Fine arrangement tour!”
5 of 5 stars Reviewed November 22, 2014

It was great experience spending time in Sapa. I had 2 day trek in Sapa, 1 day tour in Bac Ha and 2 day tour in Ha Long Bay. My guides of each trip were awesome and have sense of humor, and I should add that the service of the hotel I stayed was also awesome. TOM Travel gave a quick response to my inquiry. Local villages in Sapa are difinitely worth walking even in winter season. Thank you so much!

Visited November 2014
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy N, Manager at Trails of Mountain Travel - T.O.M. Day Tours, responded to this review, February 7, 2015
Dear Mr Tsuyoshi !
Thank you for your appreciation of the travel services provided by TOM Travel .
Your comments will therefore assist us to better focus on our services offer in the future.
We certainly look forward to be of your service again in future for the Tour to Indochina/.
One behalf of TOM Travel.
Nguyen Minh Tien.Mr
Sales Manager
Email: tien@trailsofmountain.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Senior Contributor
40 reviews 40 reviews
7 attraction reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
“Lovely day out”
4 of 5 stars Reviewed November 6, 2014 via mobile

We had a great day out with our wonderful guide Sisi. It was well organised,lunch was great and our guide was well informed. Would definitely recommend!

Visited October 2014
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy N, Manager at Trails of Mountain Travel - T.O.M. Day Tours, responded to this review, November 7, 2014
Dear Godsentuk!
Thanks for taking the time to review our company, TOM Travel.
Your appreciation motivates us very much. We are so glad that you and your partner had a memorable time with our team. We look forward to accompanying with you again for the future visits to Indochina .
All the best,
Nguyen Minh Tien.Mr
Sales Manager
Email: tien@trailsofmountain.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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