I stayed here for one night during a whirlwind trip to Sapa. The room was very cold (a heater would've cost $4 more on top of my $18 room charge) but I was fine with an extra blanket. The hotel was very clean and the staff friendly and organised with good English. No breakfast included but you can pay $2 if you want to eat this at the hotel. There was lots of hot water and my room would've had a nice view (partially obscured by rooftops) if it wasn't so misty! I'd stay here again.

I stayed 2 nights and paid $18 for a double room. Great hot water and everything clean and in working order. Pretty chilly at night however and at the time of my stay there was no heater offered. I found the staff, and in particular the housekeeping staff, really sweet and helpful. Overall, the location was a winner and I felt safe as a solo traveller. I suspect there may be slightly nicer options at this price level though.

Located just at the bottom of the main drag in sapa The Queen is about as handy as it gets. We stayed for four nights and paid $12 per night. The staff were always available for trekking advice. There was no pressure to book anything and we walked by ourselves without guides every day. They gave us maps and good advice.
After a long walk a fresh pot of green tea was always available on return, free of charge. We used their restaurant sparingly as there are so many other places to eat in town.
Rooms are spacious and clean. Plenty of blankets for the cold evenings.
There are some problems with the wifi which was great at times and then intermitant.
The views from the balcony are being built out by developments across the road.
All in all a great place to stay.

This hotel is in a good location for lots of restaurants and cafes, although Sapa is not particularly big so it's quite easy to walk around everywhere! The staff here weren't particularly helpful or friendly and when you leave your key with them, they just leave it on the counter where anyone could easily pick it up. The rooms are very basic (even though we had a deluxe room) and cold when we visited and they charge extra for wood for the fire. The rooms were quite spacious but sadly dirty and in need of an update. The bathroom was poor and shower wasn't great; it looked as if there had been a fire near the hot water boiler and all they had done was paint over it! It is a budget hotel so you coudl argue that you get what you pay for, however we have spent similar amounts on other hotels in Vietnam and got much better value for money!