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“We would have liked to get what we paid for” 2 of 5 stars
Review of Thuan Loi Hotel

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Thuan Loi Hotel
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18 Tran Hung Dao St. | Riverside, Chau Doc, Vietnam   |  
Hotel amenities
Ranked #13 of 15 Hotels in Chau Doc
Merida, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“We would have liked to get what we paid for”
2 of 5 stars Reviewed April 13, 2011

When we were at the hotel, the rooms were okay and the lady at the reception desk was friendly.
The food however was pricey for what we got. Moreover, one of the waiters sat at a table near ours with his cellphone playing loud music as is was interfering with the restaurant music. Very annoying.
We also forgot to close one of the curtains (our mistake) and cought one of the staff peeking into our room.
But the worst thing was after check out.
We crossed the border from Vietnam to Cambodia over the Mekong river (or so we thought) through the services of this hotel. We would take one boat from Chau Doc to the border, and another boat from the border to Phnom Penh, as we clearly asked for this service at the reception desk. When we had crossed the border however, a bus driver was picking us up instead. This guy was rude to us, telling us to shut up when we were telling the others about another boat we had seen. On the ride over there the driver came up with a lame excuse about our boat being stopped by something that appeared to be a...ferry terminal?

Finally he 'conveniently' stopped in front of a hotel in Cambodia instead of the place where we thought we would end up. It ruined the experience of something we had anticipated for a long time!

  • Stayed April 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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34 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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English first
Brisbane, Australia
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2011

Great guesthouse in great location, lovely big balconies to watch the boats go by on the mekong. We were lucky enough to stay here over chinese new year. The staff were friendly and helpful in organising buses etc. Very good value at 10-12US a night. Also arranged motorbike hire for 5 dollars a day.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ho Chi Minh City, Vietnam
Top Contributor
53 reviews 53 reviews
38 hotel reviews
Reviews in 35 cities Reviews in 35 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed February 15, 2011

I stayed at this hotel for the first time about 9 years ago and I am pretty sure I saw my old bar of soap in the bathroom.

This rooms in this hotel are very simple, tired and dirty.....however it is about right for the price of 12-15USD that was paid. i was particularly impressed by the pink/red lights in the room and the complimentary OK condoms (which is a nice touch). The infestation of small moths during the night is also a treat

What i like about this hotel is the location on the river and the simple restaurant. You can have a very large meal here with a few of your friends (and half a dozen people you don't know) with drinks for under 50USD. We even managed to try a small cooked bird that tastes a bit like dirt mixed with.........more dirt.

The staff were extremely polite and helpful, organising a 1hr boat trip for us for around 4USD.

Overall, this hotel is a great Mekong experience that you won't have if staying in a sterile new hotel.

  • Stayed January 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Merseyside
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
Reviews in 32 cities Reviews in 32 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 18, 2010

At last civilization! A hotel rather than a guesthouse at a decent price!
Location: very central on the main road in the town. Stalls, markets and brothels for massage all nearby...!
Location: you step off the boat and into the hotel! Its that easy. So right on the water front so you can watch the busy world of the Mekong go by from the back balcony or watch the street scene from the front.
Cleanliness: good. Not totally spic and span....but clean towels given each day and communal areas kept nice.
Room: for the price this place is excellent. Spacious, functional and hot water....bliss!
Food: great, tasty food and good prices. I recommend the hot pot.. very tasy Vietnamese style!
Service: very helpful staff. Nice little touch of them securing tables round our bikes to stop unwanted touches and poking and stealing!
Price: $6 for fan room...$10 for air con.....brilliant prices for evrything you get.

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
Top Contributor
64 reviews 64 reviews
64 hotel reviews
Reviews in 53 cities Reviews in 53 cities
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed January 12, 2010

We stayed here before continuing our trip to Cambodia via the mekong delta. Accomodation was included in our mekong delta tour for this one night, otherwise we would have stayed elsewhere. Located on a dark street, most thing were closed when we arrived in the evening. The room was dirty and had no window, and felt like it was probably crawling with insects. This aside, the riverside restaurant has some beutiful view first thing in the morning. Overall I would not recommend this hotel.

  • Stayed December 2009, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Travelers are raving about these Chau Doc hotels

Australia
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed November 2, 2009

After 3 trips to Vietnam this is still my favourite Hotel. We stepped off the boat from Phnom Penh, climbed the steps and walked into the lobby. Looking at the throng of taxi touts outside the door we decided to inspect a room. It was clean, spacious, and air conditioned. The bathroom was simple but clean. And for US$10 a night, it was incredibly cheap. The Hotel restaurant floats on the water and you watch the boats chug past as you enjoy a great value dinner. On the street side you can stand on the balcony and watch the activity below. The Hotel is less than 5 minutes walk to the street market where I chose to have my Pho soup for breakfast. I don't know about the Hotel breakfast, I didn't try it. The staff had limited English, but did their best to be helpful. All in all a great place to stay in a quaint little town.

  • Stayed March 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Taunton
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 6, 2009

Stayed in this hotel with Sinh cafe, on our way to Cambodia. Staff friendly, rooms small and basic.Only here the one night, and arrived early evening, ate in a small cafe nearby rec !! by the guide which was ok ,just.Going for breakfast the following morning we found that the hotels own restaurant, was on the river, a much better setting, so feel we should have tried there. Breakfast was basic, but the setting made up for it, and watching the river life was interesting first thing in the morning.

  • Stayed May 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Thuan Loi Hotel

Address: 18 Tran Hung Dao St. | Riverside, Chau Doc, Vietnam
Location: Vietnam > An Giang Province > Chau Doc
Amenities:
Airport Transportation
Hotel Style:
Ranked #13 of 15 Hotels in Chau Doc
Number of rooms: 20

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