La Finca is new so I have wanted to check it out for some time while watching it get ready for business. It looks great inside has a lovely garden bar in front and good atmosphere so big ticks there.
Right where do I start?
The cocktails and beers took over 25 minuets to arrive at the table. This did not happen just once it happened every time we placed an order. In fact the whole meal took a long time to be served to the table. So no drinks and no food, not a good start.
We had tapas to start; sharing meatballs, which were tasteless, crumbed calamari, which was very tough and more crumbs than calamari, and the bread was stale. 5 in our group ordered the 21-day-old suckling pig after being described by the owner it would melt in your mouth. When it arrived each of us was served an almost inedible cut of meat, or should I say no meat just bone. And how can it be that the best part of pork, the crackling, was chewy and tasteless. The pork was served with chucky chips, which were lukewarm and had been sitting around for a while. 1 other dish was the stuffed chicken breast, which was over cooked and dry. For deserts we ordered the churros with hot chocolate sauce and the chocolate mouse, what we got was churros and cheesecake. We figured there was no point correcting them as things took so long. The churros were not freshly cooked and the cheesecake was frozen.
Whist the place was busy it was not full and there was at least 10 staff or more on the floor which is plenty to service a restaurant of this size. The staff where buzzing around with little direction from a manager even though the owners seemed to be in house.
As a summary it looks good but it's not and I feel it's got a lot of work to do in regards to the food and service to get to the standard of other restaurants in Bali and the price that they are charging.
I know I won’t be going again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 10, 2013
Thank you for your review. We are very disappointed ourselves to learn that you did not receive a good experience on your visit and that you won't be giving La Finca a second chance. We deeply apologize. Your observation was actually correct in that there was no manager on-site that evening. During the Ramadhan time we are without some of our key team-members (several leave to go home during this important local holiday), which admittedly required a few adjustments from our side. In regards to the timing, we became aware of the bottlenecks and issues and have addressed them. Aside from that, we have taken careful note of all your feedback. Thank you for this... Again, we deeply apologize for what was a disappointing experience. Perhaps you would be open to giving us another chance again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.