I stayed at the hotel for one day, and I must say it was one of the best stay experiences so far. I had high hopes after reading all the reviews on tripadvisor, and all my expectations were exceeded.
Property is very beautiful, in fact a destination itself. Check-in took big long, and I expected my room to be ready at 2pm (which was normal check-in time), but it was not. However the welcome was very warm. Big surprise was an upgrade to sea-view room (I booked garden-room) as I was silver member of Taj Inner Circle. And the room was simple awesome! Check out the pics I am sharing. Though the beach was bit far from the hotel, hotel room had a wonderful view of the same. Bathroom was big and bath tub and shower stall opened in a small garden. Rooms are spread across hotel in a nice zig-zag structure and they use golf carts to ferry guests from reception to rooms, to beach side etc.
Hotel had few activities planned for the guests. I missed few of those, but did boat ride. Location of Bait restaurant is probably the best in the entire Kerala. Dinner at Jasmine Bay was a let down though. I opted for buffet dinner after insistence of a server at the restaurant. Nothing in vegetarian South Indian! since staff to guest ratio is high (which is good in a way), some people at the hotel try to be too friendly with the guest (which is also not bad) and end-up asking 'how do you find the food, sir', 'let me help you sir' too many times (which is bad). I wanted my own time during dinner, but the person kept on bothering me after every 5 mins by bringing something or other to eat, which I could have taken myself as it was a buffet!
Another not so great thing was timings to use facilities such as swimming pool, Jacuzzi etc. Time window is so short, and it doesn't start early morning and does not continue beyond afternoon. Its after all a resort so these facilities must be open most of the times. But I would so these are minor things and can be taken care of easily.
Morning yoga session with the instructor was a bliss! I fell asleep right after the session, and felt very relaxed. Breakfast more than compensated for the poor lunch that I had a night before. I just didnt want to check-out, but I had to. Check out experience was great too, and I received a complimentary gift of Kerala spices in a beautiful case.
Best part of any experience is attitude of people, and Taj scores heavily on that front. Simply outstanding! I am definitely coming back, and will stay for longer.
Sea-view room is worth paying extra for
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
Greetings from Vivanta by Taj – Kovalam!!
Thank you for your review about Vivanta by Taj- Kovalam.
We are most delighted to learn that you have had a wonderful experience in our Resort and found the staff and services outstanding. Your feedback will most certainly add impetus in our quest towards excellence.
We have noted your comments about the Jasmine Bay restaurant and will take corrective steps to enhance the quality of service.
We value your comments and it is only through such constructive feedback that we are able to improve ourselves and ensure they do not recur.
We look forward to your continued patronage and assure you of the very best in services, facilities & hospitality in the true Taj tradition.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.