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“Fantastic Location with Beach View” 5 of 5 stars
Review of The Leela Kovalam Beach

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The Leela Kovalam Beach
5.0 of 5 Hotel   |   Kovalam Beach Road, Kovalam 695527, India   |  
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Leela Moments
Ranked #8 of 48 Hotels in Kovalam
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic Location with Beach View”
5 of 5 stars Reviewed September 1, 2014

We stayed from 27th July - 29th July 2014
Excellent and very nice customer service rooms were clean food was awesome and we had drinks in happy hours with sunset view .
its luxurious at its best no words can describe .

Room Tip: all rooms have beach view just wifi is the paid one which should be complimentary
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC_Somaiah, General Manager at The Leela Kovalam Beach, responded to this review, September 2, 2014
Dear Guest,
Thank you for your kind words.

It is always encouraging for us to learn that our guests are satisfied with our service and facilities as it is what we strive for every day.

We look forward to the pleasure of hosting you again.

Warm Regards,

N.C. Somaiah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,852 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (636)
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English first
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 30, 2014

Stayed from 26th to 29th August.

Pros- as you move into the gates you feel the great sense of satisfaction and pride. Takes about 4 minutes from main gates to reception in a car. In the evening I thought of taking the full tour of property but after 1 hour I abandoned as I had only managed 30 percent and found a great spot to watch the waves.
Food is great. From breakfast to dinner(we had a all inclusive package). Highlight was crab meat for lunch on 28th and rasgulla(indian dessert) for dinner on 28th. The subtle flavours and ideally cooked crabmeat was a delight.
My mother enjoyed masala tea and fresh cinnamon tastes great.
Be careful as mutton dishes have small bones and can cause dental trauma.
The travel desk although well informed is a bit pricey but cars they have are audi Q3 and likes so obviously the rates are high. If you want a bargain you can go to the gate or the beach and get a registered taxi. They charge INR 1400 approx for trip to Trivandrum and INR 3000 for kanyakumari.
The sports facility including tennis and badminton are good. They have 3 pools but infinity pool deserves a picture.

Cons-
Wifi is pricey certainly from Indian standards. There needs to be a free wifi area like the lobby or bar where people can update phone for free once or twice a day.
Golf cart from beach to reception can take some time so be aware.
Water is very expensive in room or restaurant. INR 20 soda water bottle was billed to me for INR 550. No surprises I didn't order anymore. I hate criminal
Waste of money.
The food basket on arrival had 3 apples only, hardly a fruit basket.
If you have a physical disability and find it difficult to climb stairs then think twice before booking as to enjoy this property you will have to use plenty of stairs.

Overall great property and always service with a smile. Will visit again.

Stayed August 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC_Somaiah, General Manager at The Leela Kovalam Beach, responded to this review, September 2, 2014
Dear Guest,

Thank you for choosing to stay with The Leela Kovalam and for sharing your appreciation with us.

It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services.

We have also noted your feedback in all sincerity and necessary corrective steps will be taken immediately. Our sincere apology for the inconvenience caused.

We look forward to the pleasure of hosting you again.

Warm regards,

N.C. Somaiah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 28, 2014

The best hospitality I have ever seen, I have there on 21 aug 2014 for 3 days. With a beach view room and in last a upgrade of Club room.
Superb view, friendly staff,( specially Mr. Deepak of Merut city ) a very good quality food, lots of variteis for Veg. Peoples.
The best I like is it's club room which contains it's private club Pool with a superb ocean view.

Stayed August 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC_Somaiah, General Manager at The Leela Kovalam Beach, responded to this review, September 2, 2014
Dear Guest,

Thank you for taking the time to post your valuable feedback on your stay with us.

We are glad that you had an overall enjoyable stay with us and are very pleased to note your appreciative comments on the hotel facilities and the service provided by our staff especially Mr. Deepak.

We look forward to the pleasure of hosting you again.

Warm regards,

N.C. Somaiah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 27, 2014

I stayed here with my family in August 14 for a week. We have travelled across the globe but the experience here was unbelievable. It's location is beautiful and what is more amazing the high standard of customer service. The staff are unbelievably friendly and polite. We just felt at home and wished we could extend our stay. The infinity pool is a dream come true and the calmness of the place is quite relaxing. If Kerala is God's own country then Leela has to be God' own home. I can't wait for my stay at Leela. Congratulations to the senior management of the hotel who has done a great job to maintain such high standards of customer service that it makes me feel proud that such a hotel exists in my own country which could be an example for others to follow.

Room Tip: Take sea view rooms which don't block the view partially due to trees.
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC_Somaiah, General Manager at The Leela Kovalam Beach, responded to this review, August 29, 2014
Dear Guest,
Thank you for choosing to stay with The Leela Kovalam and for sharing your appreciation with us.

We are delighted to read that you had an overall pleasant stay with us . Your comments on the facilities, view, culinary offerings and service provided by our staff, are most gratifying and have been shared with the whole team.

It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon to the The Leela Kovalam.

Warm regards,

N.C. Somaiah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vasai, India
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed August 26, 2014

I stayed here for 2 nights with family and booked 6 rooms with sea view. The 2 rooms were not upto the mark when we are in 5 star hotel we dont expect this. Also sometimes housekeeping service is delayed. In Kerala I have visted Tea County Hotel in Munnar and even 5 star hotel doesnt beat there service and hospitality this hotel needs to learn from them. Dental kit shaving kit should be there in rooms we dont have to ask for it. Swimming pool is where I enjoyed very much with sea right at the front. Also breakfast was best part of stay.

Stayed August 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC_Somaiah, General Manager at The Leela Kovalam Beach, responded to this review, August 29, 2014
Dear Guest,

Thank you for taking the time to post your valuable feedback on your stay with us.

Whilst we are happy to know that you had some wonderful moments, we deeply regret the inconvenience caused during your stay. Please accept our sincere apologies for the inconvenience caused and we will definitely address the points mentioned in your review.

We look forward to the pleasure of welcoming you again and regain your confidence in us.

Yours sincerely,

N.C. Somaiah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 24, 2014

We had our offsite in September last year and right from the time we checked in to the time we checked out I can say just one word,... Superb... This is a gateway in itself, beach walkaway. Wana grap some food, beach view cafe is their... Want to take a walk in nature surrounding, you don't need to step out. A perfect mix of tradition and Luxury. Staff is very courteous and helpful

If the one thing that will bring me back here is superb location, with both nature and luxury at its best

Room Tip: Go for the sea facing room with a balcony
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC_Somaiah, General Manager at The Leela Kovalam Beach, responded to this review, August 29, 2014
Dear Guest,
Thank you for your kind words.

As an organization the Leela Palaces, Hotels & Resorts aims to delight and dazzle our guests and send them back with wonderful memories and we are delighted to know that you had a wonderful stay.

We look forward to the pleasure of hosting you again.

Warm Regards,

N.C. Somaiah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
1 review
5 of 5 stars Reviewed August 23, 2014

Selecting Leela was the best decision we made to spend our wonderful honeymoon time...from the property ..to staff..to restaurants...to pools,,,, and the SERVICE by the butler team [including Manik, Deepak and Suri (Head- Butler)] everything was just aweeesommmeee. We were treated like King and Queen by the staff..
Front desk gave us the best room Club1416 which has a double side sea view and lot of privacy ;)
Romantic dinners at all three restaurant was special in it self.
Best cuisine...and how can we forget the relaxing Spa.. :)
Thanks to Leela for making it memorable one for us.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC_Somaiah, General Manager at The Leela Kovalam Beach, responded to this review, August 29, 2014
Dear Guest,

Thank you for choosing to stay with The Leela Kovalam and for sharing your appreciation with us.

We are delighted to read that you had an overall pleasant stay with us . Your kind words appreciating the facilities and services have been passed on to our team, especially to Manik, Deepak & Suri who made your stay memorable. I am sure that this feedback will serve as an encouragement to us all as we strive to continuously provide the best level of service and comforts to our guests at all times.

It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon to the The Leela Kovalam.

Warm regards,

N.C. Somaiah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Leela Kovalam Beach

Address: Kovalam Beach Road, Kovalam 695527, India
Phone Number:
Location: India > Kerala > Kovalam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kovalam
#3 Luxury Hotel in Kovalam
#4 Family Hotel in Kovalam
#5 Romantic Hotel in Kovalam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Leela Kovalam Beach 5*
Number of rooms: 183
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Also Known As:
The Leela Kovalam Beach Hotel Kovalam
The Leela Kempinski Hotel Kovalam
Hotel Leela Trivandrum
The Leela Kovalam Beach Kerala

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