The first room offered was no better than a backpackers joint, in fact the Manager of the resort agreed with me. The majority of the staff were unhelpful or rude.The first room offered had scribbling on the wall, dirty linen,chipped cups and the water came out of the tap brown in colour. The steps into the pool were loose on their mountings and the restaurant unusable.
The standards were far below what you would expect from a timeshare resort.
We were moved to an acceptable room but others not so lucky
- Also Known As:
- Royal Resorts: Royal Kovalam Beach Club Kerala
- Official Description (provided by the hotel):
- The Royal Kovalam Beach Club is perched high on the hillside nearby the magnificent Arabian Sea and gorgeous white sand beaches. The resort boasts a large rooftop swimming pool and children’s pool with sundeck and loungers. It is comprised of 14 hotel units and six one-bedroom modern apartments each with en-suite bathroom, cable television, refrigerator & coffee/tea making facilities. One-bedroom apartments feature partial kitchens. All rooms have a terrace where guests can relax and take in the magnificent views of one of Kovalam’s most popular beaches, the stunning, Lighthouse Beach. ... more less